Cancel MACDROID online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Macdroid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Macdroid: Easy Method
What is Macdroid
Overview
Macdroid is a macOS application that lets you connect Android devices to a Mac for file transfer and direct editing of Android files on Mac.
The app offers free features and a PRO subscription for full bidirectional transfers and editing capabilities.
Subscription model
Macdroid uses auto-renewable subscriptions for PRO features when purchased through app stores or the web.
Subscription terms and trial offers vary by purchase channel (App Store, Google Play, or web purchase via Electronic Team).
How to cancel Macdroid
Cancel via App Store (Apple)
- Open the App Store on your Mac or iPhone and go to your Apple ID > Subscriptions.
- Select Macdroid and turn off auto-renewal. Disable at least 24 hours before the current period ends to prevent renewal.
- Note: Subscriptions are auto-renewable and cannot be canceled for the current active period once it has started.
Cancel via Google Play and Web
- Google Play: Check your Google Play subscriptions page and cancel there if purchased through Play; Google Play generally controls cancellation and refunds.
- Web (Electronic Team): If you purchased on the Macdroid website, log into your account or contact support at support@electronic.us to cancel.
- Web trial: Yearly web subscriptions include a 7-day free trial and can be canceled at any time within the trial to avoid charges.
What happens when you cancel
Access after cancellation
If you cancel, you retain access to paid features until the end of the current paid billing period for app-store or web subscriptions.
Cancelling does not typically provide immediate loss of access during the active subscription term.
Renewal and billing
Auto-renewal is disabled on cancellation; the subscription will not renew if turned off at least 24 hours before the period ends (App Store requirement).
If you cancel during a free trial on the web before the trial ends, you should not be charged.
Will I get a refund?
Official policies and typical cases
Web trial: A 7-day free trial available on yearly web subscriptions means cancellation within the trial avoids any charge.
App Store and Google Play refunds follow the respective store policies; Apple and Google manage refunds for purchases made through their stores.
Exceptions and reported refunds
- Some users reported being charged immediately despite expecting a 7-day trial; refunds were sometimes issued after contacting support or via a PayPal dispute.
- If terms were misleading or the trial was not honoured, New Zealand consumer law may support a refund (see consumer rights section).
Macdroid plans and pricing
Pricing summary
Official pricing is listed in USD on the vendor site; NZD values below are estimates and may be rounded by the App Store.
Typical offers: annual PRO subscription and a monthly equivalent price are available.
Plan table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| MacDroid PRO (annual subscription) | approx. NZ$34.00/year | Annual | Full bidirectional file transfer (Android ↔ Mac), edit Android files directly on Mac |
| MacDroid PRO (monthly equivalent) | approx. NZ$10.20/month | Monthly (approx.) | Full bidirectional file transfer (Android ↔ Mac), edit Android files directly on Mac |
Your consumer rights in New Zealand
General protections
New Zealand consumer law protects buyers against misleading representations and unfair trading practices for digital services.
If a free trial or subscription term was misrepresented, you may be entitled to remedies such as a refund.
How to proceed under NZ law
- Gather documentation showing the advertised trial or terms and your actual charge.
- Contact the seller (Electronic Team) first at support@electronic.us.
- If unsatisfied, seek advice or assistance from New Zealand consumer protection agencies and consider disputing payment through your bank or PayPal.
Customer experiences
Positive reports
Some users confirm the App Store auto-renew subscription model and the availability of a web 7-day trial that can be cancelled.
There are reports of refunds being granted after contacting support when charges occurred unexpectedly.
Negative reports
- Trustpilot review (NZ) complained of being charged immediately despite expecting a 7-day free trial.
- Reddit users reported technical errors such as files in use, slow transfers, DCIM folder access issues, and listing or space errors.
- One user reported an invalid support email in a review; official support email is support@electronic.us.
Documentation checklist
What to collect before contacting support
- Order confirmation or receipt showing the purchase date and amount.
- Subscription confirmation from the App Store, Google Play, or the Macdroid web account.
- Transaction ID, payment method details, and any trial offer screenshots.
Additional evidence
- Screenshots of billing or trial pages that show the advertised trial period.
- Copies of emails exchanged with support and any refund or dispute case numbers.
Common mistakes
Timing and auto-renewal errors
Many users fail to disable auto-renewal at least 24 hours before the period ends (App Store requirement) and then are surprised by a renewal charge.
Set reminders well before the subscription renewal date to avoid unintended charges.
Wrong cancellation channel and support contact
Canceling on the wrong platform is common: you must cancel in the store or account where the purchase was made.
If you purchased via the App Store, cancel in Apple subscriptions; web purchases require contacting Electronic Team support at support@electronic.us.
Comparative recap
Channel comparison
The table below summarises cancellation, refund, and key notes for each purchase channel.
Recap table
| Channel | How to cancel | Refund availability | Notes |
|---|---|---|---|
| App Store (Apple) | Cancel via Apple ID > Subscriptions in App Store | Refunds follow Apple's policies; contact Apple Support for requests | Disable auto-renewal at least 24 hours before period end; cannot cancel active period |
| Google Play | Cancel via Google Play subscriptions page | Follows Google Play refund rules; check official terms | No direct Macdroid cancellation policy found; follow Google Play procedures |
| Web (Electronic Team) | Cancel via your Macdroid account or email support@electronic.us | 7-day free trial cancellable to avoid charge; refunds may be issued case-by-case | Yearly subscription offers a 7-day free trial. Reported refunds after contacting support or PayPal disputes |
After cancelling
Immediate steps
Keep confirmation of cancellation and the end date of your access period for reference.
Monitor your bank or card statement for any unexpected charges after cancellation.
Helpful links and next actions
- Apple subscriptions support - for App Store refunds and cancellations.
- Google Play subscriptions support - for Play store cancellations and refunds.
- Macdroid FAQ - vendor FAQ and trial information.
- Email Macdroid support - support@electronic.us for web purchases and account help.
- PayPal disputes - if you paid via PayPal and need to raise a claim.
- New Zealand consumer protection - guidance on consumer rights and next steps.
Address
Company address
Electronic Team, Inc., 1800 Diagonal Road, Suite 600, Alexandria, Virginia, United States.
For support inquiries, use the official email: support@electronic.us.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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- prevent the recipient from contesting the legal scope of the mail.