Cancel Mackeeper: Easy Method

What is Mackeeper

Product overview

MacKeeper is a macOS utility suite that bundles tools for cleaning, security, performance optimization and device tracking into a single application.

How it is commonly used

Users install MacKeeper to remove junk files, protect against malware, and improve system performance with bundled utilities.

How to cancel Mackeeper

If you bought directly from MacKeeper

• Sign in to your MacKeeper account on the MacKeeper website or in the app.
• Locate your subscription or billing section and follow the in-app cancellation link.
• If you cannot cancel in-app, contact MacKeeper support with your order number and request cancellation.

If you subscribed through the Apple App Store

• Open System Settings (or App Store / Apple ID) on your Mac, then go to Subscriptions to cancel the subscription.
• Alternatively, manage subscriptions at Apple subscription management.
• If you need a refund for an App Store purchase, request it via reportaproblem.apple.com.

What happens when you cancel

Access to features

Cancelling prevents future renewals but typically keeps the paid features active until the end of the paid billing period.

Account and data

Your account remains available for sign-in after cancellation; stored settings, scans and logs may be retained per MacKeeper's data policy.

If you want data removed, request account deletion from MacKeeper support and keep confirmation records.

Will I get a refund?

General refund guidance

Refunds are not guaranteed; they depend on how you purchased the subscription (direct or via Apple) and MacKeeper’s support assessment.

Typical outcomes include pro-rata refunds for unused time or case-by-case decisions for billing errors or unauthorized charges.

Exceptions and actions

• If bought via Apple, Apple controls refunds - request via Apple's system.
• If charged without authorisation, contact your bank and MacKeeper support promptly and keep records.
• Always keep order numbers, receipts and dates to support a refund request.

Mackeeper plans and pricing

Pricing table

Currency note

Prices above are published in USD. No definitive NZD pricing was found in the verified data.

To obtain exact NZD amounts, check the MacKeeper listing in the New Zealand App Store or contact MacKeeper support directly.

Your consumer rights in New Zealand

Key laws that may apply

New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act, which cover goods and services quality and false or misleading representations.

These laws can provide remedies if a digital service fails to meet reasonable standards or if advertising is deceptive.

Practical steps under NZ law

• Keep purchase records and screenshots of claims or marketing that you rely on.
• Contact the seller first to seek a remedy (repair, replacement, refund or cancellation as appropriate).
• If unresolved, get independent advice from Consumer NZ or seek guidance from MBIE or the Commerce Commission.

Customer experiences

Common positive feedback

Some users report that MacKeeper’s cleanup and optimization tools can free disk space and simplify maintenance tasks.

Other users value the all‑in‑one approach and the included security scanning features.

Common complaints and concerns

Many negative reports focus on aggressive marketing, difficulty cancelling subscriptions, and unexpected renewals.

Users sometimes report mixed results on effectiveness and occasional challenges obtaining refunds when billed through different channels.

Documentation checklist

Before contacting support

• Order confirmation email or invoice number.
• Date of purchase and payment method.
• Subscription ID shown in the app or account page.

Supporting evidence to have ready

• Screenshots of billing charges and subscription status.
• Any correspondence with MacKeeper or App Store regarding cancellation.
• Bank or card statements showing the charge if disputing billing.

Common mistakes

Assuming cancellation is automatic

Many users assume deleting the app cancels a subscription; in most cases the subscription continues until you cancel the billing subscription in the app store or on the vendor site.

Not checking purchase channel

Confusion arises when users don’t realise whether they purchased via MacKeeper or the Apple App Store. The refund path differs by channel, so verify where the charge originated.

Comparative recap

Plan comparison table

Key takeaways

• Annual plans reduce the per‑month cost compared with monthly billing.
• Check the purchase channel to determine how to cancel and where to request refunds.

After cancelling

What to monitor

Check your bank or card statement for final charges and confirm no unexpected renewals occur after cancellation.

Keep cancellation confirmations and any case or ticket numbers from support for future reference.

Helpful links

• MacKeeper Support
• Manage subscriptions on Apple devices
• Request a refund from Apple
• Consumer NZ
• Ministry of Business, Innovation & Employment (MBIE)
• Commerce Commission NZ

Address

Registered contact address

177 Main Street, Road Town, Tortola, British Virgin Islands

Notes on addresses

No specific New Zealand office address was found in the verified information provided.

Company principal office details may also appear in the End User License Agreement or support pages; check those sources if you need a formal postal contact.