Cancel Meitu: Easy Method

What is Meitu

Overview

Meitu is a photo and video editing app that offers filters, retouching tools, stickers and AI features for smartphones and desktop. It is used globally and offers free and paid subscription tiers.

Primary features

Paid plans unlock VIP tools such as advanced filters, AR cameras, wrinkle removal, teeth correction and additional content. Prices and tiers vary by region and platform.

How to cancel Meitu

App Store (iOS)

• Open Settings → App Store → Apple ID → Account Settings → Subscriptions.
• Select the Meitu subscription and choose Cancel Subscription.
• Access remains until the end of the current billing period; deleting the app does not cancel the subscription.
• Turn off auto‑renew at least 24 hours before the end of the current period to avoid a new charge.

Google Play (Android)

• Open the Google Play app → profile icon → Payments & subscriptions → Subscriptions.
• Select the Meitu subscription and choose Cancel subscription.
• Access remains until the end of the current billing period.
• Turn off auto‑renew at least 24 hours before the end of the current period to avoid a new charge.

Web / Meitu PC

• Open Meitu PC → click your Profile icon → Payments & subscriptions → Renewal Management (Account Page).
• Choose Cancel Subscription from the Renewal Management options.
• Access remains until the end of the current billing period; cancellation does not automatically trigger a refund.

What happens when you cancel

Access and billing

After cancellation your subscription remains active until the end of the paid billing period. You will not be billed again after auto‑renew is switched off.

Account and data

Cancelling a subscription does not necessarily delete your Meitu account or personal data. Deleting the app from your device does not cancel the subscription.

To request account deletion or data removal, contact Meitu (see Address section) and follow any verification steps required by their policies.

Will I get a refund?

Standard refund policy

Meitu states that, to the extent permitted by applicable law, payments are non‑refundable and there are no credits or refunds for unused subscription periods.

• Cancellation does not entitle you to a refund for the remainder of the billing period.

Exceptions and 14‑day withdrawal

For purchases made outside app stores, Meitu provides a 14‑day right of withdrawal. You may cancel within 14 days without giving a reason.

• To exercise withdrawal for non‑app‑store purchases, email compliance@meitu.com or mail a notice to the Hong Kong legal address.
• If valid, Meitu must reimburse payments within 14 days of being informed of the withdrawal.

Meitu plans and pricing

Current plans

The following prices are listed for Meitu in the New Zealand App Store as of early 2026. Plans are auto‑renewing unless stated otherwise.

Pricing table

Your consumer rights in New Zealand

Key laws

New Zealand consumers are protected by the Consumer Guarantees Act (CGA) and the Fair Trading Act. These laws apply to goods and services, including digital services.

How these laws help you

If Meitu’s service is faulty, crashes often, is not fit for purpose, or differs significantly from its description, you may be entitled to remedies under the CGA.

• Automatic renewals must include clear cancellation instructions; misleading or unclear practices may engage fair trading provisions.
• The EU‑style 14‑day withdrawal does not automatically apply in NZ for overseas providers, but other protections can still apply.

Customer experiences

Positive feedback

• Users praise Meitu’s selfie editing tools for natural reshape and slimming effects and the wide range of filters and cute effects.
• Many reviewers find the app easy to use and note strong safety and legitimacy scores in some reviews.

Negative feedback

• Complaints include long or unskippable ads, app crashes, export failures and reduced AI output or unexpected usage limits.
• Some users report account deletion is difficult and have privacy concerns about data collection and tracking.

Documentation checklist

What to gather before contacting support

• Order receipt or purchase confirmation (Apple/Google/App order number).
• The email tied to your App Store or Google Play account and device model/OS version.
• Screenshots of the subscription in your account page and any error messages or failed transactions.

Useful details to include

• Date and time of purchase, subscription plan name, and last charged amount.
• Any prior support ticket numbers and a brief description of the issue or requested remedy.

Common mistakes

Deleting the app instead of cancelling

Many users delete Meitu from their device thinking the subscription is cancelled. This does not stop auto‑renewals.

Always cancel via App Store, Google Play or Meitu account pages before removing the app.

Timing and refund expectations

Waiting until less than 24 hours before renewal may be too late to turn off auto‑renew on some platforms. Plan ahead to avoid unexpected charges.

Also, do not assume cancellation guarantees a refund - Meitu’s standard policy disallows refunds for unused periods except where law or a specific withdrawal right applies.

Comparative recap

Quick platform comparison

The table below summarizes cancellation steps, refund likelihood and access after cancellation for the main platforms.

Comparison table

After cancelling

Useful links

• Manage subscriptions on Apple
• Manage subscriptions on Google Play
• Meitu official website
• Email Meitu compliance (compliance@meitu.com)
• Consumer Protection (New Zealand)

Next steps

Keep receipts and screenshots until the billing cycle ends and any issues are resolved. Monitor your bank or card statement to confirm the cancellation prevents future charges.

If you believe your consumer rights have been breached, contact Consumer Protection NZ or seek legal advice for CGA remedies.

Address

Postal address for legal notices

Unit 8106B, Level 81, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong.

Attention: Legal Department, Meitu.

Email for cancellations and compliance

For withdrawal or legal/compliance requests email: compliance@meitu.com.

When sending postal or email notices, include your purchase details, account email and clear statement of the action you want (e.g., cancel subscription, request refund, request data deletion).