Postclic unlimited subscription: promo at NZ$1.85 for 48h with a mandatory first month at NZ$100.94, then NZ$100.94 per month without commitment
Cancel MOBALYTICS
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Mobalytics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Mobalytics: Easy Method
What is Mobalytics
Overview
Mobalytics is a gaming analytics service that provides performance insights, coaching tools, and in-game overlays to help players improve. It analyses match data and presents personalised recommendations and dashboards.
Service type
Mobalytics offers a web-based subscription (Mobalytics Plus) and companion apps that may use platform billing on mobile stores. The core offering is digital content and analytics delivered online.
How to cancel Mobalytics
Cancel a direct web subscription (Mobalytics site)
- Sign in to your Mobalytics account on mobalytics.gg.
- Open Account Settings or Billing and click the "cancel subscription" button.
- Confirm cancellation when prompted; cancellation takes effect at the end of the current billing period.
Cancel within the 14-day initial window
- If you are within fourteen (14) calendar days of your initial purchase, request cancellation and a full refund by contacting support with transaction details.
- Use the support article for refunds: Mobalytics refund policy.
Cancel App Store or Google Play subscriptions
- For subscriptions billed by Apple or Google, manage and cancel via your Apple ID or Google Play Subscriptions settings.
- If you need help, check platform support pages (Apple/Google) or contact Mobalytics support for guidance.
What happens when you cancel
Access after cancellation
When you cancel a Mobalytics subscription bought directly, your access continues until the end of the current billing period.
Features and analytics remain available until that expiry date; the subscription then stops renewing.
Renewals and billing
Cancellation prevents future renewals but does not retroactively void the current paid period. You will not be billed for subsequent cycles after cancellation takes effect.
Account data
Mobalytics retains account data per its Terms of Service and privacy policy; cancelling does not necessarily delete your account or historical data.
Contact support if you require account deletion or data export instructions.
Will I get a refund?
Standard refund policy
- Mobalytics accepts refund requests for a full refund if requested within 14 calendar days of the initial purchase. See support article.
- After 14 days, refunds are not issued for unused portions; cancellation only stops future renewals.
How to request a refund
- Contact Mobalytics support and supply payment date, account email, payment method, and transaction details.
- Support evaluates requests; the 14-day policy is applied as stated in their documentation.
Exceptions and physical goods
- Physical merchandise sold via Fourthwall follows its own returns policy: generally no returns unless quality issues are shown with photographic proof.
- Donations, tips, and custom-made items are typically non-refundable; exceptions only for demonstrable quality faults.
Mobalytics plans and pricing
Pricing overview
Official pricing is listed in USD on the Mobalytics site. App store prices may vary by region and platform.
Current published prices
| Plan | Price (USD) | Notes |
|---|---|---|
| Monthly | US$7.99 / month | Monthly billing on mobalytics.gg |
| 3-month | US$19.99 / 3 months | Prepaid 3-month option |
| Annual | US$59.99 / year | Best-value annual plan |
| App Store listing | Varies | App shows as free; in-app subscription pricing not displayed in NZ listing |
Your consumer rights in New Zealand
Digital content and guarantees
Under New Zealand law digital services must match their description and be of reasonable quality and functionality.
If Mobalytics is defective or misleading, you may be entitled to remedies under the Consumer Guarantees Act and Fair Trading Act.
Cooling-off and refund considerations
The statutory 14-day cooling-off right for unsolicited contracts usually applies to door-to-door sales, not standard online subscriptions.
Mobalytics’ voluntary 14-day refund window exceeds typical legal minimums for online purchases.
Merchandise and statutory rights
Physical goods have consumer protections in NZ for quality issues; these rights cannot be lawfully excluded by a seller’s terms.
Made-to-order disclaimers do not automatically remove statutory remedies if goods are faulty.
Customer experiences
Positive feedback
Some users report useful analytics and helpful insights for improving gameplay, though positive public reviews are limited.
Value perceptions vary by player needs and expectations.
Negative feedback
Public reviews include complaints about difficult cancellation, unexpected charges after trials, and unclear subscription flows.
Users on Trustpilot and Reddit have reported technical issues such as app crashes and overlay problems.
Summary of common issues
The main recurring themes are cancellation friction, trial/charge confusion, and occasional technical instability on some platforms.
These experiences suggest keeping receipts and confirming platform billing is important.
Documentation checklist
Essential documents to collect
- Account email and username used for Mobalytics.
- Purchase date and billing period details.
- Transaction ID, invoice, or receipt (from Mobalytics or App Store/Google Play).
Helpful supporting evidence
- Screenshots of billing, subscription page, or cancellation button attempts.
- Payment method details (last four digits, payment type).
- Any communication with Mobalytics support and timestamps.
Common mistakes
Assuming app cancellation covers all platforms
Many users try to cancel inside a mobile app without realising the subscription is managed by Apple or Google.
Always check your App Store or Google Play subscription list when you signed up on mobile.
Expecting prorated refunds
Users sometimes expect refunds for unused time after cancelling mid-period, but Mobalytics does not provide refunds beyond the 14-day initial window.
Cancellation stops renewal; it does not prorate or refund the current paid period.
Not saving receipts or transaction IDs
Failing to save receipts or transaction details makes refund or dispute requests slower and harder to resolve.
Save screenshots and emails at the time of purchase to support any claim.
Comparative recap
Quick comparison with typical subscription norms
| Topic | Mobalytics | Typical practice (industry) |
|---|---|---|
| Direct web cancellation | Cancel in account settings; takes effect end of period | Same - most services use account cancellation ending current period |
| Initial refund window | 14-day full refund for initial purchase | Varies; many providers offer trial or short refund window |
| Post-14-day refunds | No refunds for unused time | Many services also do not prorate after trial period |
| App store handling | Likely billed via Apple/Google for mobile subscribers | Standard - platforms handle billing and cancellations for in-app purchases |
After cancelling
Immediate next steps
Keep copies of cancellation confirmation and receipt emails until the billing period ends and any disputes are resolved.
Monitor your bank or card statements to ensure no further unexpected charges occur.
Useful links
- Mobalytics - Refunds & support
- Mobalytics - Terms of Service
- Mobalytics shop (Fourthwall) - Returns & FAQ
- Apple - Manage subscriptions
- Google Play - Cancel subscriptions
Address
Company address
Mobalytics (as listed in Terms of Service): 520 Broadway, 2nd Floor, Santa Monica, CA 90401, United States.
Notes on local contact
No New Zealand-specific postal address for cancellations was found in public Terms of Service.
For subscription or refund issues in New Zealand, contact Mobalytics support or your payment provider and consider local consumer protections if necessary.