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Cancel OPENART
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Cancellation service #1 in New Zealand
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I hereby notify you of my decision to terminate the contract relating to the Openart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Openart: Easy Method
What is Openart
Overview
Openart is an AI-driven creative platform that offers image and art generation services via web and mobile apps.
The service provides free and paid tiers with credits or subscriptions to unlock premium features and models.
How users typically use it
Users generate images, experiment with models, and purchase subscriptions or credits for enhanced capabilities.
Subscriptions may be billed weekly, monthly, annually, or as a one‑time lifetime purchase depending on the plan.
How to cancel Openart
Cancel via the Web
- Sign in to your Openart account on the web.
- Go to Account Settings > Subscriptions (or Billing) and select "Cancel subscription".
- Alternatively contact Openart support to request cancellation if you cannot access settings.
- Note: Cancellation takes effect at the end of the current billing period unless otherwise stated.
Cancel via App Store or Google Play
- iOS (App Store): Open the Settings app or App Store, tap your Apple ID, go to Subscriptions, and cancel the Openart subscription there.
- Android (Google Play): Open Google Play Store, tap your profile, go to Payments & subscriptions > Subscriptions, and cancel Openart from the list.
- These platform cancellations are handled by Apple or Google and are subject to their refund and billing policies.
What happens when you cancel
Access after cancellation
When you cancel, your subscription normally remains active until the end of the current billing period.
Some users report immediate loss of remaining credits at cancellation; results may vary between web and store-managed subscriptions.
Renewal and billing
Auto-renewal will be turned off after cancellation so you are not charged in the next billing cycle.
If billed through Apple or Google, cancellations must be processed through those stores and billing stops under their schedules.
Data and account retention
Cancellation typically does not delete your account or generated images unless you request deletion separately.
Check account settings or contact support if you want data removed or your account closed after cancelling.
Will I get a refund?
Openart refund policy
Openart's stated policy: no refunds for partial months unless specified in a separate Refund Policy.
There is no explicit 14‑day refund or cooling‑off period mentioned for digital subscriptions in Openart's terms.
Exceptions and platform rules
- Apple App Store and Google Play refunds are handled under Apple and Google's refund processes and policies.
- You may receive refunds, credits, or help if support determines an error or exceptional circumstance applies.
New Zealand legal context for refunds
Under New Zealand law you may be entitled to remedies if a service fails to meet the Consumer Guarantees Act standards.
The Fair Trading Act also prohibits misleading statements like blanket "no refunds" that override statutory rights.
Openart plans and pricing
Pricing overview
Below are the commonly listed Openart plans and approximate New Zealand dollar prices.
Exact prices in the New Zealand App Store may vary slightly from these approximations.
Plans table
| Plan | Price (approx. NZ$) | Period | Features |
|---|---|---|---|
| Weekly Subscription | NZ$7.49 | Weekly | Premium features unlock |
| Monthly Subscription | NZ$14.49 | Monthly | Full premium features |
| Yearly Subscription | NZ$36.99 | Annual | Full premium features for a year |
| Lifetime | NZ$49.99 | One-time | One-time unlock of all features |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Services must be provided with reasonable care and skill, fit for purpose, completed within a reasonable time, and reasonably priced.
You may be entitled to remedies such as repair, replacement, refund, or compensation if these guarantees are not met.
Fair Trading Act (FTA)
Businesses must not mislead consumers or use unfair practices in advertising or billing.
Claims like "no refunds" cannot override your statutory rights under NZ law.
Cooling-off and digital subscriptions
There is generally no statutory cooling‑off period for digital subscriptions in New Zealand.
Limited cooling‑off rules apply in specific cases (credit contracts or door‑to‑door sales), not standard online services.
Customer experiences
Common positive feedback
Many users praise Openart's responsive and helpful customer support when issues arise, including refunds or credits in some cases.
Users frequently describe the platform as fun and easy to use with powerful AI tools and a wide array of models.
Common negative feedback
Several users report that cancelling sometimes causes immediate loss of remaining credits even before the billing period ends.
Other complaints include being charged after cancellation, difficulty completing cancellation, perceived high cost, and unsatisfactory credit results.
Documentation checklist
What to gather before contacting support
- Account email or username used with Openart.
- Subscription receipt or billing statement showing charge date and amount.
- Order ID or transaction ID from Apple/Google if billed through those stores.
- Screenshots of subscription status, error messages, or unexpected charges.
What to include in your cancellation request
- Clear statement that you request cancellation and the effective date you expect.
- Request for refund or credit if you believe charges were incorrect, with reasons and evidence.
- Contact details and preferred resolution (refund, credit, or account closure).
Common mistakes
Assuming cancellation is instant
Some users assume cancellation will immediately stop access and billing; on the web it typically ends at the billing period's close.
Platform-managed subscriptions (Apple/Google) follow their own timelines; check the store's subscription screen for exact end dates.
Not checking which platform billed you
If you subscribed via the App Store or Google Play you must cancel in that store, not only in the Openart web account.
Failing to cancel in the correct place can result in continued charges even after cancelling on the website.
Comparative recap
Quick comparison summary
The table below summarizes how cancellation and refunds typically work across platforms for quick reference.
Comparison table
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Web (Openart account) | Account Settings or contact support | No refunds for partial months unless specified; support may issue exceptions | Active until end of current billing period (typically) |
| App Store (iOS) | Cancel via Apple ID > Subscriptions | Apple manages refunds under its policies | Depends on Apple's subscription schedule |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions | Google manages refunds under its policies | Depends on Google Play's subscription schedule |
After cancelling
Next steps
Check your email for confirmation of cancellation and your subscription end date.
If you do not receive confirmation, contact support and provide your receipt and account details.
Helpful links
- Openart official site
- Cancel subscriptions on iPhone or iPad (Apple Support)
- Cancel or change a subscription (Google Play Help)
- Consumer Guarantees Act (NZ consumer protection)
Address
Registered corporate address
OPENART PTE. LTD.
705 Sims Drive #02‑17, Shun Li Industrial Complex, Singapore 387384
Notes about local presence
No New Zealand business address was located in available records; use the Singapore address for formal notices.
If you need consumer assistance in New Zealand, consider contacting NZ consumer protection agencies listed above.