Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Passfab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Passfab: Easy Method
What is Passfab
Overview
PassFab is a company that provides password recovery, device-unlocking, and data-access tools for consumers and businesses.
The software is distributed online and activated via license keys; purchases and subscriptions are handled through the company website or third-party payment platforms.
How the product is delivered
Products are digital downloads with license-based activation, and support is primarily provided through online help and support tickets.
There is no publicly listed physical postal address for cancellation by post; cancellations must be made via the company support channels or your payment provider.
How to cancel Passfab
Cancel via the official website
- Go to the PassFab Subscription Management page or your account dashboard on the official site.
- Follow the on-screen steps to cancel the subscription or open a support ticket requesting cancellation.
- Service generally continues until the end of the current billing term after cancellation.
Cancel using the payment platform
- If you paid via Paddle, contact PassFab support or Paddle to stop future renewals.
- If you paid via PayPal: log into PayPal → Settings → Payments → Manage preapproved payments → select PassFab → click "Cancel Profile".
- Ensure you cancel before the renewal date to avoid non-refundable auto-renewal charges.
Support contact and practical tips
- Open a support ticket or contact PassFab support with your order details and request cancellation.
- Keep confirmation screenshots or ticket numbers for your records.
- Use the official guidance: PassFab cancellation instructions.
What happens when you cancel
Access to the software
After cancellation, your access typically continues until the end of the current billing term.
Licenses are usually deactivated only if a refund requiring deactivation is issued.
Billing and renewals
Cancel before the renewal date to prevent future billing; system limitations often make renewal refunds unavailable.
If an order renews before cancellation, that renewal charge is generally non-refundable.
Data and account details
Account data and registration codes remain associated with your account unless a support request specifies removal.
If you request a refund and the license is deactivated as part of the refund, you will lose access to the licensed features.
Will I get a refund?
30-day Money-Back Guarantee
PassFab states a 30-day Money-Back Guarantee applies in eligible circumstances; check the official refund policy for details.
See the company policy: PassFab refund policy.
Situations that may be eligible
- Duplicate purchase within 48 hours.
- Wrong purchase followed by correct purchase (e.g., you purchased the wrong product then bought the correct one).
- Paying more than the listed price (excluding tax or banking fees).
- Not receiving a registration code within 24 hours.
- Unresolvable technical issues after cooperating with support (logs, screenshots, etc.), with the license deactivated if refunded.
Non-refundable circumstances
- Change of mind after purchase or the product not meeting expectations due to user misunderstanding.
- Price differences by region or sales channel.
- Failure to cancel before auto-renewal - renewal charges are generally non-refundable.
- Refusal to cooperate with troubleshooting requests (logs, videos, screenshots).
- Not contacting support within the company’s specified short windows in some cases (e.g., 2 hours for some issues).
Passfab plans and pricing
Public pricing information
PassFab lists prices on its official website, but NZD pricing is not publicly provided for 2024/2025.
Only USD pricing appears to be listed publicly; exact New Zealand dollar (NZD) amounts could vary by channel and exchange rate.
Notes about local pricing
Because exact NZD prices are not available from public sources, the table below uses a placeholder.
Check the official site at purchase time for current pricing and currency options.
| Plan | Price (NZD) |
|---|---|
| Officially listed plans (see website) | Varies |
Your consumer rights in New Zealand
CGA basics
Under the Consumer Guarantees Act (CGA), goods and services sold to New Zealand consumers must be of acceptable quality and fit for purpose.
If a digital product fails to meet these guarantees, consumers are entitled to a remedy such as a refund, repair, or replacement.
How it applies to PassFab purchases
If the software does not do what it was described to do and the issue is not resolved by the supplier, you may request a remedy under the CGA.
Gather evidence and contact the seller first; if unresolved, you can seek further advice via New Zealand consumer protection services.
Official guidance: NZ consumer protection.
Customer experiences
Positive feedback
Many reviewers on Trustpilot (New Zealand) report responsive and helpful customer support and software that performs as advertised.
Users praise fast ticket responses, clear tutorials, and effective functionality for tasks like password recovery and device unlocking.
See reviews: PassFab on Trustpilot (NZ).
Negative feedback
Some users report difficulty obtaining refunds when problems remain unsolved, describing policy enforcement as strict or unfair.
On forums like Reddit, reports include lengthy troubleshooting requirements and trouble cancelling subscriptions in some cases.
Example discussion: Reddit thread.
Documentation checklist
Essential purchase records
- Order number and purchase date (from the confirmation email or receipt).
- Payment method and transaction ID (PayPal, Paddle, or card details last four digits).
- Account email or registered name used for the purchase.
Evidence for support and refund requests
- Screenshots of errors or unsuccessful attempts to use the software.
- Support ticket IDs and correspondence history with PassFab.
- Logs, videos, or other diagnostic files if requested by support.
Common mistakes
Timing errors
Waiting until after an auto-renewal has processed is a frequent mistake; renewal charges are generally non-refundable.
Canceling only after the renewal date often leaves you responsible for that billing period.
Missing or incomplete documentation
Not saving order confirmations, transaction IDs, or support ticket numbers can delay or prevent successful cancellations or refund claims.
Failing to follow troubleshooting steps or refusing to provide requested logs can also make refunds unavailable under the policy.
Comparative recap
Quick comparison table
| Topic | PassFab policy / practice | What to do in New Zealand |
|---|---|---|
| Cancellation methods | Cancel via website account, support ticket, Paddle, or PayPal settings. | Cancel before renewal; use the payment platform if needed and keep confirmations. |
| Refund window | 30-day Money-Back Guarantee for eligible cases; auto-renewals normally non-refundable. | Request refunds promptly and provide evidence; if unresolved, consider CGA options. |
| Support responsiveness | Many users report fast, helpful responses; some report extended troubleshooting requests. | Cooperate with support, supply logs/screenshots, and retain all communications. |
Key takeaways
Cancel via the official channels and payment platform before renewal to avoid charges.
Document everything and refer to your rights under the New Zealand Consumer Guarantees Act if you cannot resolve a valid fault through support.
After cancelling
Next steps
- Save cancellation confirmations and any email/ticket numbers for your records.
- Monitor your bank or PayPal statement to ensure no unexpected renewals occur.
- If you believe you are entitled to a CGA remedy, contact the seller first, then NZ consumer protection if necessary.
Useful links
- PassFab subscription terms
- How to cancel: PassFab support
- PassFab refund policy
- NZ consumer protection guidance
- PassFab reviews (Trustpilot NZ)
Address
Public postal address
PassFab does not publish a dedicated physical postal address for cancellations.
There is no official postal contact publicly available for submitting cancellation by post.
How to submit a cancellation
Submit your cancellation request via the PassFab support system or your payment provider (Paddle or PayPal).
Use the support page: PassFab support cancellation guidance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.