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Résilier PLACEIT en ligne
En 30 secondes
Service de résiliation N°1 en France
4.9Calculé sur 5.6K avis
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Placeit.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancel Placeit: Easy Method
What is Placeit
Overview
Placeit (Envato Placeit Pty Ltd) is an online service that provides design templates, mockups, logos and videos for creators and businesses.
It offers both unlimited subscription plans and one-off purchases for individual assets, delivered as digital downloads.
Who it is for
Placeit is aimed at small businesses, marketers, designers and non-designers who need fast, template-based assets for branding and marketing.
Plans include unlimited downloads for subscribers and single-item purchases for occasional users.
How to cancel Placeit
Cancel a Web subscription
- Sign in to your Placeit account on the website.
- Go to Account or Subscription settings and choose Cancel subscription.
- Submit cancellation at least one business day before your next billing date to avoid the next charge.
- If you have not downloaded anything, you can request immediate cancellation and explain this to support.
- If you cannot cancel online, contact Placeit support via the help centre or contact form and request cancellation.
Cancel via App Store (iOS) or Google Play (Android)
- iOS subscriptions are managed and cancelled through your Apple ID settings on your device - Placeit’s terms defer to Apple here.
- Android subscriptions bought through Google Play are managed and cancelled in your Google Play account subscriptions settings.
- Follow Apple or Google steps rather than trying to cancel inside the Placeit website if you purchased via those stores.
What happens when you cancel
Access after cancellation
After cancelling a paid subscription, you typically keep access until the end of the current billing period.
Downloads and created assets already obtained generally remain available in your account to use according to the licence.
Billing, renewal and data
Cancellation prevents automatic renewal but must be submitted at least one business day before the next cycle to avoid being charged for that cycle.
Placeit will retain account data per its policies; cancelling does not necessarily delete your account or files unless you request deletion.
Will I get a refund?
Placeit's stated refund policy
Placeit generally does not offer refunds for subscription fees except where required by applicable consumer protection laws or if changes materially affect you.
Refund requests are assessed on merit; Placeit’s own policies say they typically do not refund changes of mind or unused periods.
Exceptions and processing
- If Placeit issues a refund, card refunds are processed to the original payment method within about 5 - 10 business days.
- PayPal refunds are normally processed within 24 - 48 hours where applicable.
- There is no automatic 14-day cooling-off period for digital subscriptions offered by Placeit itself.
Placeit plans and pricing
Subscription and one-off pricing
Placeit sells monthly and annual unlimited subscription plans plus single-item purchases for mockups, logos and videos.
Prices are shown in USD on the site; NZD amounts below are approximate conversions and may vary with your bank.
Price table
| Plan | Price (USD / approx. NZD) | Period | Features |
|---|---|---|---|
| Unlimited Subscription - Monthly | US$14.95 / ~NZ$24/month | Monthly | Unlimited downloads, commercial use, all templates |
| Unlimited Subscription - Annual (US$89.69) | US$89.69 / ~NZ$144/year (~NZ$12/month) | Annual | Unlimited downloads, commercial use, all templates |
| Unlimited Subscription - Annual (US$99.95) | US$99.95 / ~NZ$160/year (~NZ$13.30/month) | Annual | Unlimited downloads, commercial use, all templates |
| Single mockup purchase | US$7 - 8 / ~NZ$11 - 13 | One-off | Single mockup asset download |
| Single logo purchase | US$2.95 - 40 / ~NZ$5 - 64 | One-off | Single logo asset download |
| Single video purchase | US$9 - 10 / ~NZ$14 - 16 | One-off | Single video asset download |
Your consumer rights in New Zealand
Key rights under NZ law
Under the Consumer Guarantees Act (CGA) and the Fair Trading Act, services must be supplied with reasonable care and skill and match descriptions.
If a service is faulty or substantially different from what was promised, you may be entitled to remedies such as repair, replacement or refund.
How these laws apply to Placeit
These protections likely apply to Placeit services supplied to NZ consumers and cannot be contracted out by a 'no refunds' clause.
Misleading billing or failure to provide an easy cancellation could breach the Fair Trading Act; NZ consumers may seek help from the Commerce Commission or the Disputes Tribunal.
Customer experiences
Positive feedback
Many users praise Placeit for reducing design time and producing high-quality results, noting ease of use and a wide template selection.
Review sites like Capterra and SoftwareAdvice report favourable comments on template variety and quick mockup creation.
Common complaints
Frequent negative reports include unexpected annual charges when users expected monthly billing and being charged after cancelling.
Customers also report difficulty cancelling, slow or unresponsive support, download problems and frustration with billing practices.
Documentation checklist
What to collect
- Account email and username used with Placeit.
- Order confirmation, invoice or billing statements showing charges (dates and amounts).
- Screenshots of subscription settings, cancellation attempts, and any error messages.
- Communications with Placeit support (dates, message copies).
How to present it
- Organise documents chronologically with a short timeline of events.
- Highlight the charge(s) you dispute and your cancellation attempts.
- Keep copies ready to send to Placeit support, your bank/card issuer, or to a dispute body.
Common mistakes
Billing mistakes
Assuming a monthly plan was active when you actually signed up for an annual plan is a frequent error.
Check the original purchase confirmation - annual plans are often billed upfront and can appear as unexpected large charges.
Support and cancellation mistakes
Relying on cancelling in-app rather than via the App Store or Google Play can leave an App Store subscription active and still billed.
Not cancelling at least one business day before renewal can result in being charged for the next period; keep calendar reminders or take screenshots of successful cancellations.
Comparative recap
Quick summary
Web subscriptions are managed on Placeit's website; App Store and Google Play subscriptions are controlled by Apple and Google respectively.
Refunds are generally not offered by Placeit unless required by law or issued at the company's discretion.
Comparison table
| Platform | How to cancel | Refund policy | Notes |
|---|---|---|---|
| Web | Cancel in your Placeit account or contact support; submit ≥1 business day before renewal. | Generally no refunds; assessed on merit or where law requires. | Immediate cancellation possible if no downloads; keep proof of cancellation. |
| App Store (iOS) | Cancel via Apple ID subscription settings on your iOS device. | Apple’s refund policies apply; Placeit defers to App Store management. | Placeit terms do not specify App Store specifics - use Apple support for billing disputes. |
| Google Play (Android) | Cancel via Google Play > Subscriptions in your Google account. | Google Play refund policies apply; Placeit defers to Google Play management. | Use Google Play support for billing or subscription reversals for purchases made there. |
After cancelling
What to check
Confirm cancellation by saving confirmation screens or support messages and checking that auto-renewal is turned off.
Monitor your card and bank statements for any unexpected charges in the next billing cycle.
Useful links
Placeit help centre and contact form: Placeit Help.
Placeit Terms of Use (for clauses referenced): Placeit Terms of Use.
Apple subscriptions help: Cancel subscriptions on iPhone or iPad.
Google Play subscriptions help: Cancel subscriptions on Google Play.
NZ consumer guidance: Commerce Commission - Consumers and Consumer NZ.
Address
Mailing address
Envato Placeit Pty Ltd (publicly listed mail address for notices):
PO Box 16122 Collins Street West, Melbourne, Victoria 8007, Australia
Support contact
Use the Placeit help centre or contact form for support and cancellation requests: Placeit Help.
If you are in New Zealand and need further redress, consider contacting the Commerce Commission or the Disputes Tribunal as outlined in the links above.
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FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.