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I hereby notify you of my decision to terminate the contract relating to the Power Bi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Power Bi: Easy Method
What is Power Bi
Overview
Power Bi is Microsoft’s business analytics service for creating interactive reports and dashboards.
It connects to many data sources, provides visualisations, and integrates with Microsoft 365 tools.
Key capabilities
Power Bi supports data modelling, scheduled refreshes, AI-powered insights, and sharing via the Power Bi service.
Different subscription tiers offer varying model sizes, refresh frequency, and advanced features.
How to cancel Power Bi
Cancel via Microsoft account (web)
- Sign in to account.microsoft.com/services.
- Locate the Power Bi subscription then select "Cancel subscription" or turn off recurring billing.
- Follow on-screen prompts to confirm cancellation and save any confirmation details or emails.
Cancel via organisation or app stores
- If billed through your organisation, cancellation must be done in the Microsoft 365 Admin Center by a Global or Billing Administrator.
- Subscriptions bought from the Apple App Store must be cancelled through Apple Support; Microsoft cannot cancel App Store subscriptions.
- Subscriptions bought from Google Play must be cancelled through Google Play; Microsoft cannot manage those cancellations.
What happens when you cancel
Access and renewal
After cancelling, your subscription will stop next billing cycle or at the end of the paid term, depending on how you cancelled.
Turning off recurring billing prevents future charges but your access typically continues until expiry.
Data and retention
Uploaded data and workspace content remain accessible until the subscription expires, then retention policies apply.
Microsoft may delete uploaded data after expiry in line with its data retention policy; keep local backups if needed.
Will I get a refund?
Microsoft refund policy
All purchases are generally final and non-refundable unless law or a specific offer provides otherwise.
You should contact Microsoft within 90 days of a charge for refund consideration; refunds after 90 days are not normally issued.
Exceptions and prorated credit
Microsoft may provide a prorated credit or refund if you cancel within seven days after a subscription start or renewal.
If you need help beyond the standard windows, contact Microsoft Billing Support to request an exception or review.
Power Bi plans and pricing
Current NZ pricing
| Plan | Price (NZ$) | Period | Key features |
|---|---|---|---|
| Power Bi Pro | NZ$22.60 | user/month, paid yearly | Publish and share reports; collaboration and Power Bi service sharing |
| Power Bi Premium Per User | NZ$38.80 | user/month, paid yearly | All Pro features plus larger models (up to 100 GB), 48 refreshes/day, advanced AI and dataflows |
Notes
Prices exclude tax and reflect annual payment structures billed monthly where applicable.
Power Bi Embedded pricing varies and requires contacting Microsoft sales for quotes.
Your consumer rights in New Zealand
Statutory protections
New Zealand consumers retain statutory rights such as those under the Consumer Guarantees Act for goods and certain digital services.
These rights cannot be overridden by supplier terms and may entitle you to remedies if the service is faulty or not fit for purpose.
How Microsoft’s policy interacts with NZ law
Microsoft’s Services Agreement states purchases are generally final, but you may request a refund within 90 days at their discretion.
Independent consumer protections in NZ may still provide remedies beyond Microsoft’s stated refund policy.
Customer experiences
Positive highlights
- Rich visualisations and AI-powered insights enhance analysis and storytelling.
- Seamless integration with Excel and other Microsoft tools; good collaboration and sharing features.
- Generally considered good value for many organisations for interactive reporting.
Common complaints
- Some users find the UI clunky and data modelling unintuitive, with a steep DAX learning curve.
- Performance can suffer with very large datasets or complex reports; some visuals (e.g., box-and-whisker) may be missing.
- There are reported instances of data loss when following certain workflows; always back up important data.
Documentation checklist
What to prepare before you cancel
- Account email address and Microsoft account sign-in details.
- Subscription ID, order number or invoice showing the purchase date and amount.
- Proof of purchase (receipt, credit card statement) and any confirmation emails.
Support and authorisation documents
- If cancelling for an organisation, ensure you have Global or Billing Administrator permissions.
- Collect screenshots of subscription settings, billing history, and any error messages if disputing charges.
- Have contact details ready for Microsoft Billing Support, Apple Support or Google Play as applicable.
Common mistakes
Cancelling the wrong place
Users sometimes try to cancel via the Microsoft account while the subscription was bought through Apple or Google Play.
Remember App Store and Play Store purchases must be cancelled through those stores, not Microsoft’s subscription page.
Timing and permissions
Missing the prorated or 7-day cancellation window can forfeit eligibility for credits; watch renewal dates carefully.
Lack of admin rights in an organisation prevents cancellation; confirm you have Global or Billing Admin privileges first.
Comparative recap
At-a-glance comparison
| Feature | Power Bi Pro | Power Bi Premium Per User |
|---|---|---|
| Price (NZ$) | NZ$22.60 / user/month (paid yearly) | NZ$38.80 / user/month (paid yearly) |
| Best for | Individual users and small teams sharing reports | Larger teams needing bigger model sizes and advanced features |
| Model size | Standard limits for Pro | Up to 100 GB models |
| Refresh frequency | Standard refresh limits | Up to 48 refreshes per day |
| Advanced features | Core reporting and sharing | Advanced AI, larger models, more frequent refreshes, enhanced dataflows |
Decision tips
Choose Pro for basic sharing and collaboration at a lower cost.
Choose Premium Per User if you need large models, more refreshes, and advanced AI capabilities.
After cancelling
Next steps and backups
Export or back up important reports and datasets before your subscription expires to avoid data loss.
Remove any scheduled refreshes and transfer ownership of shared workspaces where needed.
Useful links and support
- Manage Microsoft subscriptions (account.microsoft.com)
- Microsoft 365 Admin Center (admin.microsoft.com)
- Microsoft Billing Support
- Cancel subscriptions on Apple devices
- Cancel subscriptions on Google Play
Address
Postal address for written requests
P O Box 8070, Symonds Street, Auckland 1150, New Zealand
Alternative delivery locations
Corporate Auckland and Wellington offices may be available as alternative delivery locations if required.
For formal cancellations or written correspondence, include your account details and proof of purchase with your letter.