Postclic unlimited subscription: promo at NZ$4.12 for 48h with a mandatory first month at NZ$109.94, then NZ$109.94 per month without commitment
Cancel POWERDIRECTOR online
In 30 Seconds
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Powerdirector service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Powerdirector: Easy Method
What is Powerdirector
Overview
PowerDirector is a video editing application by CyberLink available on desktop and mobile platforms. It offers both subscription and one‑time (perpetual) licences with features for beginners through advanced users.
Where it’s sold
PowerDirector is sold via the CyberLink website, app stores (Apple App Store for iOS/macOS and Google Play for Android), and third‑party stores such as the Microsoft Store.
How to cancel Powerdirector
Cancel via App Store (iOS/macOS)
- Open the App Store or iTunes on your device and sign in with your Apple ID.
- Go to your Subscriptions, locate PowerDirector and turn off Auto‑Renewal.
- Subscriptions must be cancelled at least 24 hours before the period end to stop the next billing; you cannot cancel to get a pro‑rata refund within an active period.
Cancel via Google Play (Android)
- Open Google Play Store on your Android device.
- Tap Menu → Subscriptions → select PowerDirector → Tap Cancel subscription.
- Follow the on‑screen prompts to confirm cancellation; service typically continues until the period end.
Cancel via CyberLink website (direct purchases)
- Sign in to your CyberLink Member Zone account at membership.cyberlink.com.
- Locate your orders or subscriptions and follow the cancellation options shown.
- If you cannot find the option, use the contact or support links in your confirmation email or contact CyberLink support for assistance.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you generally retain access until the end of the paid period. Access is not usually revoked immediately unless specified by the platform.
Auto‑renewal and licences
Cancellation disables auto‑renewal so you won’t be charged for the next period. For app‑store purchases, you must disable auto‑renewal in your Apple or Google account settings.
Data and account status
Your account, projects and any cloud storage associated with PowerDirector remain under your control unless you delete them. Save or export work before subscription expiry if you need ongoing access to source files.
Will I get a refund?
Refunds for CyberLink website purchases
CyberLink offers a 30‑day money‑back guarantee for products purchased from its online store. Credits may be refundable only if none were used within 30 days of purchase.
Refunds for Google Play purchases
- Request a refund directly from Google Play within 48 hours of purchase for the best chance of automatic approval.
- After 48 hours, use the app’s “Send Feedback” option or contact CyberLink; CyberLink applies its website refund rules where applicable.
Refunds for App Store (Apple) purchases
Apple handles refunds for App Store purchases; CyberLink cannot process Apple refunds. Request a refund via Apple Support or the Report a Problem portal.
Consumer rights and exceptions
Statutory rights under New Zealand law (see next section) may entitle you to a remedy beyond these policies if the product is faulty or not fit for purpose.
Powerdirector plans and pricing
Pricing overview
Pricing varies by platform and plan. Below are representative NZD prices and descriptions where available.
Current known plans
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| PowerDirector 365 (Mobile, iOS via NZ App Store) | NZ$12.99 per month | Monthly | Full Premium access via in‑app purchase on iOS |
| PowerDirector 365 (Mobile, iOS via NZ App Store) | NZ$99.99 per year | Yearly | Full Premium access via in‑app purchase on iOS |
| PowerDirector (Desktop perpetual via Microsoft Store) | NZ$217.90 | Perpetual | Ultimate version, one‑time purchase |
| PowerDirector 365 (Subscription) | ≈ NZ$132.50 per year | Yearly | Includes AI & premium plug‑ins, 50GB cloud storage |
| Director Suite 365 (Subscription) | ≈ NZ$196 per year | Yearly | Full suite: PowerDirector, PhotoDirector, AudioDirector, ColorDirector, 100GB cloud |
Your consumer rights in New Zealand
Key laws that apply
New Zealand consumers are protected by the Consumer Guarantees Act (CGA) and Fair Trading Act (FTA). These laws cannot be overridden by a supplier’s refund or cancellation terms.
Remedies under CGA
- If PowerDirector is faulty, unstable or fails to perform as promised, you may be entitled to repair, replacement or refund under the CGA.
- Statutory remedies can apply even if CyberLink’s own policy offers a narrower timeframe.
How to assert your rights
Mention the CGA and FTA when negotiating refunds or cancellations with CyberLink or with app‑store support. Keep records and be clear about the fault, impact and remedy sought.
Customer experiences
Positive feedback
Many users praise PowerDirector for an intuitive interface, good value for money and fast rendering. It is often recommended for beginners and mobile editors.
Negative feedback
Common complaints include instability such as crashes and export failures, licence recognition issues on mobile, and variable customer support experiences.
What to expect
- Most users report good editing features but a minority experience technical or support problems.
- If you experience faults, document them and raise them promptly to support and mention consumer guarantees if needed.
Documentation checklist
Essential proof of purchase
- Order confirmation or receipt from CyberLink, Apple or Google Play (email or screenshot).
- Transaction ID, purchase date and amount.
Device and account details
- Your Apple ID or Google account email used for purchase.
- Device model and OS version where PowerDirector was used.
Problem evidence
- Screenshots or screen recordings of crashes, errors or licence issues.
- Any correspondence with CyberLink or app‑store support and reference numbers.
Common mistakes
Timing and cancellation windows
Users sometimes forget that App Store subscriptions must be cancelled at least 24 hours before renewal. Missing that window results in another charge for the next period.
Expecting immediate refunds
Expecting instant pro‑rata refunds after cancelling is a common error. Refunds depend on the purchase channel and underlying policies, and may not be automatic.
Contacting the wrong channel
Contacting CyberLink for an Apple App Store refund or vice versa delays resolution. Use the store’s refund process for in‑store purchases and CyberLink support for direct website purchases.
Comparative recap
At‑a‑glance comparison
| Channel | How to cancel | Refund options | Notes |
|---|---|---|---|
| App Store (iOS/macOS) | Disable Auto‑Renewal in your Apple ID Subscriptions | Request refunds from Apple via Report a Problem | Must cancel ≥24 hours before period end; Apple controls refunds |
| Google Play (Android) | Google Play Store → Menu → Subscriptions → Cancel | Request refund within 48 hours via Google; after that use Send Feedback or contact CyberLink | Service usually continues to end of paid period |
| CyberLink website (direct) | Member Zone account or links in confirmation email; contact support if needed | 30‑day money‑back guarantee; credits refundable only if unused within 30 days | CyberLink processes these refunds directly; keep order proof |
After cancelling
Practical next steps
- Export or back up projects and any custom assets before access ends.
- Confirm cancellation by checking your subscription status in the store or CyberLink Member Zone.
Useful links and support
- CyberLink Support: cyberlink.com/support
- CyberLink Member Zone: membership.cyberlink.com
- Apple refund portal: reportaproblem.apple.com
- Google Play refunds: support.google.com/googleplay/answer/2479637
Address
Corporate contact
CyberLink.com Corp., 1150 South Olive Street Floor 10, Los Angeles, CA 90015, USA
Local mailing note
CyberLink does not maintain a New Zealand mailing address for cancellations. Use the Member Zone or online support links above for cancellations and queries.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.