Cancel REIBOOT online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Reiboot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Reiboot: Easy Method
What is Reiboot
Overview
Reiboot (by Tenorshare) is a desktop and mobile tool that aims to fix common iOS and iPadOS system issues, enter/exit recovery mode, and assist with device recovery tasks.
It is provided as both free and paid releases with different license types and support options.
Typical uses
Users commonly run Reiboot to resolve device freezes, boot loops, update errors and similar system faults without data loss (in many cases).
Effectiveness varies by issue and device; Tenorshare offers support and a limited refund policy if problems remain unresolved.
How to cancel Reiboot
Purchased via App Store (iOS)
- Open your Apple ID settings and go to Subscriptions to cancel the Reiboot subscription.
- Do not rely on uninstalling the app; deleting the app does not cancel recurring billing.
- For more details see Apple-related guidance: cancel via Apple ID.
Purchased via Google Play (Android)
- Open the Google Play Store, tap Profile > Payments & subscriptions > Subscriptions, find Reiboot and cancel.
- Uninstalling the app does not stop automatic renewals; you must cancel in Google Play.
- See step-by-step Google Play instructions: cancel via Google Play.
Purchased via Tenorshare/ReiBoot website (web)
- If you bought directly from Tenorshare, cancel by contacting Tenorshare support or use Manage Subscription in their support centre.
- Cancellations typically take effect at the next billing cycle; you should confirm timing with support.
- Contact Tenorshare support: Tenorshare Support.
What happens when you cancel
Access to features
Cancelling a subscription usually stops future renewals but does not immediately remove access if you pre-paid for the current period.
You generally retain access until the end of the paid period for web purchases or the subscription end date for App Store/Google Play purchases.
Data and licensing
Local program files and any saved device logs remain on your computer after cancellation unless you manually delete them.
Lifetime licenses remain valid after purchase; subscription licenses cease at the end of the paid term if not renewed.
Will I get a refund?
Refund policy summary
Tenorshare/ReiBoot offers a 30-day Money-Back Guarantee if the software fails to resolve your problem after support assistance.
Refunds are managed according to Tenorshare's published refund policy and may require support case details.
Common refundable situations and exclusions
- Possible refunds: duplicate purchase (within 48 hours), wrong product if corrected by reordering, failed registration code delivery, or unresolved technical issues within 30 days.
- Typical exclusions: change of mind, price differences, misunderstanding of the product, failure to cooperate with support, expired refund period, or cancellation after auto-renewal if outside the policy.
- Full policy reference: Tenorshare refund policy.
Reiboot plans and pricing
Pricing table
| Plan | Approx. Price (NZ$) | Period | Key Features |
|---|---|---|---|
| Windows Monthly License | approx. NZ$32.90 | Monthly | 1 PC, 5 devices; auto-renewing; fixes 150+ iOS issues; cancel anytime |
| Windows Yearly License | approx. NZ$82.40 | Annual | 1 PC, 5 devices; fixes 150+ iOS issues; cancel anytime |
| Windows Lifetime License | approx. NZ$131.90 | Lifetime | 1 PC, 5 devices; one-time payment; lifetime updates |
| Mac Monthly License | approx. NZ$65.90 | Monthly | 1 Mac, 5 devices; auto-renewing; fixes 150+ iOS issues; cancel anytime |
| Mac Yearly License | approx. NZ$98.90 | Annual | 1 Mac, 5 devices; fixes 150+ iOS issues; cancel anytime |
| Mac Lifetime License | approx. NZ$148.40 | Lifetime | 1 Mac, 5 devices; one-time payment; lifetime updates |
Pricing notes
Official pricing is listed in USD on Tenorshare sites; NZD figures above are approximate conversions using an assumed exchange rate (1 USD ≈ 1.65 NZD).
No separate New Zealand‑specific price list was found on Tenorshare web pages or other official sources.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the Consumer Guarantees Act, services must be fit for purpose and carried out with reasonable care and skill.
If the software or support fails to deliver the promised outcome, you may have remedies under the CGA.
Fair Trading Act and remedies
The Fair Trading Act prohibits misleading or deceptive conduct, including unclear or hidden refund terms.
If refund guarantees or terms are misleading, you can complain to the Commerce Commission or seek alternative dispute resolution.
Customer experiences
Positive feedback
Many users report Reiboot fixed iOS issues quickly and praised responsive customer support in those cases.
Tenorshare profiles and some Trustpilot reviews note the software is easy to use and reliable for common problems.
Negative feedback
Other users report the software did not resolve their issue, and some claim refund promises were not honoured.
Common complaints include aggressive upsells, unexpected subscriptions, difficulty cancelling, and unsatisfactory support responses.
See sample reviews (New Zealand Trustpilot): Reiboot reviews.
Documentation checklist
What to prepare before contacting support
- Order invoice or purchase receipt showing date, amount and order number.
- Registered email address used for purchase and any licence or registration codes.
- Device details (model, OS version) and a brief description of the problem plus steps tried.
What to include in refund or cancellation requests
- Clear statement of the request (cancel subscription or request refund) and preferred outcome.
- Supporting evidence: screenshots, error logs, support case numbers and timestamps of communications.
- Bank or payment details only if requested and when secure channels are confirmed by Tenorshare support.
Common mistakes
Relying on app removal to cancel
Many users assume uninstalling the app cancels the subscription; this is incorrect for App Store and Google Play purchases.
Always cancel via the App Store or Google Play subscription settings to stop renewals.
Missing refund deadlines or not engaging support
Refund windows (typically 30 days) and conditions matter; waiting beyond the period or not working with support can forfeit refund eligibility.
Keep records of support interactions and follow provided troubleshooting steps before escalating a refund claim.
Comparative recap
Quick comparison table
| Aspect | App Store / Google Play | Web (Tenorshare) |
|---|---|---|
| How to cancel | Cancel via Apple ID or Google Play subscriptions | Cancel via Tenorshare Support or Manage Subscription in support centre |
| Refund window | Subject to Tenorshare policy and platform rules; typically 30 days for Tenorshare cases | 30-day Money-Back Guarantee for unresolved issues after support assistance |
| Auto-renewal | Managed by Apple/Google; must cancel in those platforms | Managed by Tenorshare; cancellations take effect next billing cycle |
| Typical issues | Subscriptions may persist after uninstall if not cancelled properly | Refund decisions may require diagnostics and support case history |
Key takeaways
Cancel via the original purchase channel, keep proof of purchase, and engage Tenorshare support promptly for refunds.
Understand platform rules (Apple/Google) and Tenorshare's 30-day policy to protect your consumer rights.
After cancelling
Confirm cancellation
After you cancel, check your App Store / Google Play subscriptions or request confirmation from Tenorshare support.
Save confirmation emails or screenshots showing the subscription end date or cancellation acknowledgement.
Useful links and next steps
- Tenorshare support centre: https://www.tenorshare.com/support.html
- Tenorshare refund policy: https://www.tenorshare.com/company/refund-policy.html
- App Store / Google cancellation help: cancel via Apple or Google Play
Address
Company headquarters
Tenorshare (global contact) operates via its headquarters; there is no separate New Zealand postal office for cancellations.
Physical address on record: RO0M C22 10/F NO.52 Hung To Road, Kwun Tong, Hong Kong.
How to contact from NZ
Use the Tenorshare support page to open tickets or request cancellation and refunds; include NZ time references where helpful.
If you believe local consumer law is breached, consider contacting New Zealand consumer protection authorities for guidance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.