Renderforest

Cancel RENDERFOREST online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NZ$4.12 with a mandatory first month at NZ$109.94, then subsequently NZ$109.94/month with no commitment.

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Termination letter drafted by a specialized lawyer
Sender
Renderforest Cancel Subscription | Postclic
Renderforest
Paruyr Sevak Str. 11/1
0014 Yerevan Armenia
support@renderforest.com
Subject: Cancellation of Renderforest contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Renderforest service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Renderforest
Paruyr Sevak Str. 11/1
0014 Yerevan , Armenia
support@renderforest.com
REF/2025GRHS4

Cancel Renderforest: Easy Method

What is Renderforest

Overview

Renderforest is a cloud-based creative platform for making videos, logos, mockups and simple websites using templates and online tools.

It offers subscription plans for recurring access and in-app purchases via iOS and Android stores, plus web purchases processed through third-party payment processors.

Main features

Key features include template-based video and logo makers, website builder, and AI-assisted tools that are regularly updated.

Billing and delivery methods can differ by platform (web, iOS App Store, Google Play), which affects how you manage subscriptions.

How to cancel Renderforest

Web (via Paddle/Yookassa)

  • Sign in to your Renderforest account at the website.
  • Go to "My Account" → select the "Subscription" tab.
  • Under Actions click "Cancel Subscription" to stop auto-renewal.

See Renderforest Help & Support for the web cancellation guide: Managing Your Subscriptions.

iOS App Store and Google Play

  • iOS: Open the App Store → tap your account → Subscriptions → select Renderforest → turn off Automatic Renewal.
  • Google Play: Open Google Play app → profile icon → Payments & subscriptions → Subscriptions → select Renderforest → tap Cancel subscription and follow prompts.

App-store cancellations are handled by Apple or Google and not directly in the Renderforest web account.

What happens when you cancel

Access and billing

Cancelling a subscription stops automatic renewal at the end of the current paid period.

Your account access continues until the end of that billing period; you do not lose immediate access on cancellation.

Data and account retention

Your projects and account data typically remain available after cancellation, subject to Renderforest's storage policies.

If you need complete account deletion or data export, contact support and follow the account closure procedures in the Help Center.

Will I get a refund?

Renderforest refund policy (web purchases)

Paid subscription fees bought on the web are generally non-refundable except where required by law.

Refunds are considered at the company's sole discretion on a case-by-case basis; there is no blanket 14‑day money‑back guarantee stated.

Details: Renderforest Terms and Conditions - Refunds.

Exceptions and domain purchases

  • Customers are encouraged to contact support for payment questions or exceptional cases.
  • Domain purchases (for example .nz domains) have no money-back grace period (Money Back Grace Period = 0 days) per the domain refund policy.
  • App-store purchases (Apple / Google) follow Apple/Google refund processes and policies; request refunds via the respective store if applicable.

Keep documentation (receipts, dates, screenshots) to support any refund request.

Renderforest plans and pricing

In-app iOS plans (NZD)

Plan Price (NZD) Period Features
Lite (monthly) NZ$9.99 Monthly In-app Lite subscription (monthly) via iOS App Store
Lite (bundle) NZ$22.49 Bundle In-app Lite subscription bundle (multiple months) via iOS App Store
Lite (alternate bundle) NZ$21.99 Bundle In-app Lite subscription alternate pricing via iOS App Store
Amateur NZ$36.99 Monthly In-app Amateur subscription (monthly) via iOS App Store
Pro (monthly) NZ$29.49 Monthly In-app Pro subscription (monthly) via iOS App Store
Pro (annual) NZ$269.99 Annual In-app Pro subscription (annual) via iOS App Store

Notes on pricing

These NZD prices are taken from the iOS App Store (Australia/NZ store) and reflect in‑app pricing.

The official Renderforest website lists prices in USD and does not provide NZD equivalents on the site.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under New Zealand law, digital services must meet guarantees of acceptable quality and match descriptions provided at sale.

If a service is faulty, not as described or unfit for purpose, the CGA may entitle you to remedies, including repair, replacement or refund.

Cooling-off and refunds

  • Renderforest does not publish a 14‑day cooling-off policy; refunds are generally not guaranteed by their terms.
  • If you believe a service fails the CGA, contact Renderforest support and, if unresolved, you may seek remedies through Consumer Protection authorities or dispute mechanisms.
  • Keep evidence (receipts, screenshots, support correspondence) to support any rights claim under NZ law.

Customer experiences

Positive feedback

Many users praise Renderforest for being user-friendly with comprehensive templates and good value for money.

Review sites cite strong ease of use and favourable feature and support ratings in New Zealand listings.

Common complaints

Frequent negative points include unexpected auto-renewal billing and limited refund outcomes for such charges.

Users have also reported occasional editing bugs, audio handling issues, slow rendering and platform/API errors in some cases.

Documentation checklist

Required account details

  • Registered account email address and username.
  • Subscription ID or plan name and billing period.
  • Date(s) of the charge(s) and payment method used.

Supporting evidence

  • Receipts, bank or card statements showing the charge.
  • Screenshots of subscription page, cancellation attempts, or error messages.
  • Correspondence with Renderforest support (ticket numbers, dates).

Common mistakes

Auto-renewal misunderstandings

Many users assume cancelling removes access immediately; in fact cancellation usually prevents the next renewal while retaining access until period end.

If you forget to cancel before the renewal date you may be billed for another period and refunds are not guaranteed.

Accidental purchases and platform confusion

Accidentally buying a yearly plan instead of a monthly one is a common mistake; resolving this can be difficult and refunds may be partial or denied.

Remember that cancellations and refund requests must often be made through the store where the purchase occurred (web, Apple, Google).

Comparative recap

Summary table

Method How to cancel Refund likelihood Access after cancel
Web (Paddle/Yookassa) My Account → Subscription → Cancel Subscription Low (non-refundable except where required by law; discretionary) Access until end of current paid period
iOS App Store App Store → Account → Subscriptions → select Renderforest → turn off renewal Managed by Apple; request via Apple for refunds Access until end of the App Store billing period
Google Play Store Google Play app → Profile → Payments & subscriptions → Subscriptions → Cancel Managed by Google; request via Google Play for refunds Access until end of the Google Play billing period

Quick takeaways

  • Cancel via the same platform you used to buy the subscription to stop future charges.
  • Refunds are uncommon for web purchases; app-store refunds follow Apple/Google procedures.
  • Keep evidence and contact support promptly if you need help or believe a charge is incorrect.

After cancelling

What to check

Confirm cancellation in your Renderforest account or in the App Store / Google Play subscription screen.

Save confirmation screenshots and check your bank/card statement to ensure no further charges occur.

Contact and support

If you need help contact Renderforest Help & Support or open a ticket via their Help Center: Renderforest Help and Support.

For policy details consult the Terms and Domain refund pages: Terms & Conditions and Domain Refund Policy.

Address

Registered address

Renderforest’s registered/contact address is in Armenia and there does not appear to be a New Zealand postal office for the company.

Postal mail for cancellations or formal notices

If you must send postal correspondence (for formal notices or disputes), use the Armenia address below and include full account details and copies of receipts.

Address: Paruyr Sevak Str. 11/1, Qanaqer Zeytun, Yerevan, Armenia, 0014

FAQ

To cancel your Renderforest subscription via the web, sign in to your account, go to 'My Account', select the 'Subscription' tab, and click 'Cancel Subscription' under Actions. Remember to keep proof of your cancellation.

Yes, when you cancel your Renderforest subscription, you will continue to have access to your projects until the end of the current billing period. Ensure to keep documentation of your cancellation.

Renderforest's refund policy states that web purchases are generally non-refundable, except where required by law. Refunds are discretionary and considered on a case-by-case basis; keep proof of your cancellation request.

To cancel your Renderforest subscription from the iOS App Store, open the App Store, tap your account, go to 'Subscriptions', select Renderforest, and turn off Automatic Renewal. Keep proof of your cancellation.

Yes, domain purchases have no money-back grace period, and refunds for app-store purchases must be requested through Apple or Google. Always keep documentation for any refund requests.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.