Cancel RESUME.CO online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Resume.Co service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Resume.Co: Easy Method
What is Resume.Co
Overview
Resume.Co is an online resume and cover letter builder that offers templates, AI-powered tailoring, and unlimited downloads.
The service provides both free basic access and paid plans with trials and subscription options, with pricing listed in USD.
Key features
Features include ATS-friendly templates, AI resume tailoring, AI-generated cover letters, resume sharing, and unlimited downloads for paid users.
The company operates primarily via its website and apps, with support available by email and phone.
How to cancel Resume.Co
Cancel via web (profile)
If you subscribed on the Resume.Co website, you can cancel directly from your account settings.
- Sign in to your Resume.Co account.
- Go to your profile and open the Subscription section.
- Click the "Cancel Subscription" button to stop future renewals.
Cancel trial and contact support
Trial sign-ups require cancellation during the trial period to avoid auto-renewal to a paid monthly plan.
- If you are on the 7-day trial, cancel before the trial ends by contacting support.
- Contact options: phone 855‑568‑0962 or email support@resume.co.
Other platforms (App Store / Google Play)
No specific Resume.Co cancellation steps for the App Store or Google Play were found in publicly available guidance.
- All official cancellation instructions reference the web interface or contacting Resume.Co support.
- If you subscribed through Apple or Google, also check your subscriptions in the App Store / Google Play and your purchase receipts.
What happens when you cancel
Access and downloads
After cancellation you typically retain access until the end of the current paid period unless otherwise stated at sign-up.
Downloaded files you saved remain yours to keep; check your account for any remaining download limits or access changes.
Subscription renewal
Cancelling stops future automatic renewals; do not assume past charges will be reversed automatically.
For trial users who do not cancel, the subscription will auto-renew to the paid monthly plan at the end of the trial.
Data and account
Cancelling a subscription does not always delete your account or stored resumes; review account settings or contact support to request deletion.
If you want data removed, ask support explicitly and keep records of your request and any confirmation.
Will I get a refund?
Refund windows
Resume.Co offers a voluntary refund window that varies by purchase method.
- Web purchases: full refund within 30 days of initial purchase (request via phone or email).
- App purchases: hassle-free full refund within 14 days for app users.
How to request a refund
Submit refund requests by contacting the support team via the support form or email.
- Email: support@resume.co
- Phone: 855‑568‑0962 (useful for time-sensitive trial cancellations).
- Provide order details, date of purchase, and reason for the refund to speed processing.
Exceptions and practical tips
Refunds may be subject to verification and any exceptions published in Resume.Co terms of service.
Keep receipts and screenshots of cancellation attempts; if a refund is refused, you can escalate via your card issuer or local consumer protection channels.
Resume.Co plans and pricing
Plans table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Free (Basic access) | Free | One-off / Unlimited | Resume & Cover Letter Builder; ATS-friendly templates; resume sharing; unlimited downloads; AI tailoring; AI cover letters |
| 7-day trial + monthly | USD $1.95 (7-day trial), then USD $27.88/month | Monthly after 7-day trial | Full access to builder, ATS templates, unlimited downloads, AI features |
| 3-month unlimited access | USD $27.88 one-time | 3 months (approx. USD $9.29/month) | Same full access as paid monthly plan |
Pricing notes
Resume.Co lists prices in USD and does not display NZD pricing as of January 15, 2026.
To find the NZD equivalent, apply the current USD→NZD exchange rate at the time of purchase and check your card provider for any conversion fees.
Your consumer rights in New Zealand
Cooling-off and digital purchases
New Zealand law does not automatically provide a 14-day cooling-off period for digital products.
Refund rights depend on whether the product was misdescribed or the trader breached fair trading requirements.
Fair Trading Act and guarantees
If a digital product is not as described, or the seller made misleading claims, you may be entitled to remedies under the Fair Trading Act.
Document any discrepancies and contact the seller first, then consider escalation to Consumer Protection or the Commerce Commission if unresolved.
How Resume.Co's policy compares
Resume.Co's voluntary 14‑day (app) and 30‑day (web) refund windows exceed basic NZ legal expectations and are consumer-friendly when honoured.
Retain proof of purchase, cancellation attempts, and all communications to support any dispute or refund request in New Zealand.
Customer experiences
Positive feedback
- Users praise the platform for being user-friendly, efficient, and strong AI features for quick tailoring.
- Many customers like the variety of templates and the ability to create ATS-friendly resumes easily.
- Third-party trust assessments show generally high trust scores and site authenticity indicators.
Negative feedback
- Some reports note difficulties cancelling subscriptions, including cases where users were charged after they believed they had cancelled.
- Occasional complaints include unwanted subscriptions or concerns about domain registration transparency.
- Some users say AI suggestions can over-embellish experience; review AI edits before using them.
Overall summary
Overall user sentiment is mixed but leans positive for usability; cancellation and refund issues are the main recurring complaints.
If you have concerns, act early, keep records, and use the documented support channels for the fastest resolution.
Documentation checklist
Before contacting support
- Order receipt or subscription confirmation (email or purchase ID).
- Date of purchase and the payment method used (card, PayPal, app store).
- Screenshot of your account subscription page showing status and any cancellation attempts.
After contacting support
- Record ticket numbers, agent names, and timestamps of conversations.
- Save all email correspondence and any confirmation of cancellation or refund.
- If disputed, keep bank statements showing charges and refund attempts.
Common mistakes
Forgetting to cancel a trial
Many users assume deleting the app or not using the service cancels a trial; you must actively cancel per the instructions.
Example: trial auto-renews to the paid monthly plan if not cancelled before the trial ends.
Assuming App Store / Google Play steps aren't needed
Some users rely solely on web cancellation even when they purchased via Apple or Google; that can leave the platform billing through the store.
Example: If you subscribed via the App Store, also check your Apple subscriptions and request refunds through Apple if required.
Not keeping proof
Failing to save receipts, cancellation confirmations, or screenshots weakens refund or dispute claims.
Always capture and store confirmation messages and bank statements when cancelling or requesting refunds.
Comparative recap
Quick facts
This table summarizes cancellation paths, refund windows, and practical notes for Resume.Co purchases.
At a glance
| Purchase type / Channel | How to cancel | Refund window | Notes |
|---|---|---|---|
| Web subscription | Cancel in account profile → Subscription → "Cancel Subscription" | Full refund within 30 days (web purchases) | Resume.Co processes web refunds via support; keep purchase proof |
| 7-day trial (web) | Cancel during trial by contacting support (email/phone) | No automatic refund if auto-renewed; cancel before trial ends to avoid charge | If not cancelled, trial auto-renews monthly at USD $27.88 |
| App purchase (in-app) | No specific App Store / Google Play procedure found; contact support and check store subscriptions | Hassle-free full refund within 14 days (app users) | Also check Apple/Google refund paths if purchased through their stores |
After cancelling
Immediate next steps
- Confirm cancellation by checking your account subscription status and save any confirmation messages.
- Monitor your bank or card statement for refunds or unexpected charges in the following billing cycle.
- If charges continue after cancellation, contact support and your payment provider immediately.
Useful links and contacts
- Resume.Co support email: support@resume.co
- Resume.Co phone (US): 855‑568‑0962
- Resume.Co website: https://resume.co
- New Zealand consumer information: consumerprotection.govt.nz
Address
Corporate address
Resume.Co lists a corporate contact address in Los Angeles, United States.
Address: 1875 Century Park E, Los Angeles, CA 90067, United States
No New Zealand postal address
There is no publicly listed New Zealand mailing address for Resume.Co as of the current date.
If you need official correspondence from New Zealand, use the email or phone contact and retain records of delivery or confirmation.
Similar cancellation services
FAQ
Important warning regarding service limitations
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Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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