Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Signulous service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Signulous: Easy Method
What is Signulous
Overview
Signulous is a third-party service that signs and distributes iOS apps outside the official App Store ecosystem.
It is offered via a website and may be purchased through different channels depending on the sale process.
Service model
Signulous provides access to sideloaded apps and certificate signing to run those apps on iOS devices.
The company’s online terms and support details are the primary published sources of policy and contact information.
How to cancel Signulous
General guidance
Signulous Terms & Conditions do not provide clear cancellation instructions and state no obligation to refund orders.
Because of that, the cancellation method may depend on how you originally purchased the service.
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
- Select the subscription for Signulous and choose Cancel Subscription or turn off Auto-Renewal.
- Save a screenshot of the cancelled subscription confirmation for your records.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap Menu > Subscriptions.
- Select Signulous and tap Cancel subscription.
- Keep any confirmation email or screenshot showing the cancellation.
Cancel via the Signulous website (web purchase)
- Log into your account on the Signulous website and look for Account, Subscription, or Manage settings.
- Follow on-screen steps to Cancel subscription if that option appears.
- If there is no visible cancel option, email support@signulous.com requesting cancellation and keep your sent message.
Third-party or escalation steps
- If charges continue, contact your payment provider (bank or card issuer) to query or block future payments.
- You can also raise a dispute via Apple or Google for purchases billed through their systems following their procedures.
What happens when you cancel
Access to service
Cancellation typically stops future auto-renewals but may not remove immediate access for the paid period already covered.
Access length after cancellation depends on billing cycle and the platform used to purchase.
Automatic renewal and billing
Turning off auto-renewal prevents future charges but does not automatically generate refunds for prior periods.
If purchased through Apple or Google, renewals are controlled through their subscription systems.
Data and account retention
Signulous may retain account data and order records after cancellation under its own policies.
If you need data removed, include that request when you contact support@signulous.com.
Will I get a refund?
Signulous policy
- Signulous Terms & Conditions state: they are under no obligation to refund any order.
- Their published terms do not describe a standard refund process or a 14‑day cooling‑off period.
Exceptions and statutory rights
Despite the vendor’s no‑refund clause, New Zealand consumer protection law may provide you with certain rights to remedies for faulty or unacceptable digital goods.
If you believe statutory rights apply, you can assert those rights when you contact Signulous, your payment provider, or a consumer agency.
Refund routes to consider
- If purchased via Apple or Google, request a refund through their respective processes as a first step.
- If a charge is unauthorised or incorrect, contact your bank or card issuer to request a chargeback or dispute.
Signulous plans and pricing
Public pricing availability
No official New Zealand pricing or a detailed public price list was found on Signulous’s website.
Prices can vary by purchase channel and region; verify the displayed price at checkout.
Summary table
| Plan | Price | Billing period | Notes |
|---|---|---|---|
| Standard / Individual | Varies | Varies | No official public pricing for NZ; check checkout for current rates. |
| Premium / Annual | Varies | Varies | Pricing depends on purchase channel and currency. |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law provides protections for digital content and services, including remedies for items that are faulty or not fit for purpose.
These rights exist regardless of a vendor’s contractual terms and cannot be fully excluded by a terms-of-service clause.
How to assert your rights
- Document the issue and contact the seller first, stating the problem and the remedy you want.
- If the seller refuses and you believe the law supports your claim, escalate to your payment provider or Consumer Protection NZ for advice.
App store purchases and NZ law
Purchases through Apple or Google are still subject to consumer protections in New Zealand.
Apple’s support pages note consumers retain rights under applicable laws in NZ despite developer terms.
Customer experiences
Positive feedback
Some users report the service works smoothly, certificates remained active, and installations were straightforward.
Positive reviews highlight ease of installation and short-term reliability for certain accounts.
Negative feedback
Multiple reviewers report problems with auto-renewal, difficulty cancelling, and poor or aggressive support responses.
Other complaints include repeated certificate revocations, reinstall problems, and billing errors like multiple charges.
Takeaway
- Experiences are mixed; success often depends on purchase channel and interactions with support.
- Keep detailed records of orders and communications to reduce dispute friction if problems arise.
Documentation checklist
What to gather before cancelling
- Order confirmation email or receipt showing date, amount and order ID.
- Platform receipt from Apple or Google if billed through the App Store or Play Store.
- Account screenshots showing subscription status or lack of a cancel option.
What to save when you contact support
- Copies of any messages exchanged with Signulous support (email or chat).
- Bank or card statements showing the charge(s) you want to dispute.
- Any screenshots or logs demonstrating technical issues with the service.
Common mistakes
Relying solely on vendor T&C
Some customers assume a vendor’s “no refund” clause is absolute and do not pursue statutory rights.
In NZ, consumer law can override certain contractual disclaimers - so don’t assume no remedy exists.
Not checking the purchase channel
Failing to identify whether you purchased via Apple, Google or the website delays correct cancellation steps.
Always verify which payment platform processed the subscription before attempting to cancel.
Missing or weak evidence
Customers sometimes fail to keep receipts, screenshots or correspondence, making disputes harder to win.
Keep clear records from purchase to cancellation attempts to support any claim or chargeback.
Comparative recap
Quick comparison
| Method | Where to cancel | Ease | Refund likelihood |
|---|---|---|---|
| App Store (iOS) | Apple ID > Subscriptions | Medium | Low (subject to Apple and NZ consumer law) |
| Google Play (Android) | Play Store > Subscriptions | Medium | Low (subject to Google and NZ consumer law) |
| Website (Signulous) | Signulous account or support@signulous.com | Variable | Low (Signulous T&C disclaims refunds; statutory rights may apply) |
After cancelling
Monitor billing
- Check your bank and card statements for any further charges after cancellation.
- If you see an unauthorised renewal, contact your payment provider immediately to dispute the charge.
Useful links and next steps
- Apple NZ - Request a refund
- Google Play - Cancel a subscription
- Consumer Protection NZ
- If you need to contact Signulous: email support@signulous.com.
Address
Official contact
No New Zealand postal cancellation address for Signulous was found in public records or on their site.
The primary listed support contact is the email address support@signulous.com and the website signulous.com.
Registrant and location notes
WHOIS and other public records indicate a US‑based registrant for the domain; there is no identified NZ office address for cancellations.
If you require a physical address for formal notices, consider including that in correspondence to your payment provider or consumer protection agency when escalating the issue.
Similar cancellation services
FAQ
Belangrijke waarschuwing over de beperkingen van de dienst
In een geest van transparantie en preventie is het essentieel de beperkingen te herinneren die inherent zijn aan elke gedigitaliseerde verzenddienst, zelfs wanneer deze voorzien is van tijdstempel, getraceerd en gecertificeerd. De garanties hebben betrekking op de verzending en het technisch bewijs, maar nooit op het gedrag, de zorgvuldigheid of beslissingen van de ontvanger.
Let op, Postclic kan niet:
- garanderen dat de ontvanger uw e-mail ontvangt, opent of kennisneemt.
- garanderen dat de ontvanger uw verzoek verwerkt, accepteert of uitvoert.
- garanderen dat de inhoud die door de gebruiker is opgesteld juist of volledig is.
- garanderen dat een onjuist of niet bijgewerkt adres geldig is.
- voorkomen dat de ontvanger de juridische draagwijdte van de brief betwist.