Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Super Unlimited Proxy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Super Unlimited Proxy: Easy Method
What is Super Unlimited Proxy
Overview
Super Unlimited Proxy is a VPN app that offers free and premium tiers to route internet traffic through remote servers and mask IP addresses.
The app is available on desktop and mobile platforms and promotes features such as streaming access, multiple device support, and AES‑256 encryption claims.
Where it’s available
The service is distributed via the vendor website and major app stores (Apple App Store and Google Play). Pricing may appear in USD on the website and in NZD in the New Zealand App Store listing.
Support resources and help articles are published on the vendor support site for cancellation and refund guidance.
How to cancel Super Unlimited Proxy
Cancel via the website (web purchases)
- Sign in to your account on the vendor website.
- Go to Account Settings → Settings section.
- Click "Cancel Subscription" and confirm the pop‑ups.
- Auto‑renewal will stop and your access will remain until the end of the current billing period.
- See the vendor guide: How to cancel your VPN Super Unlimited Proxy subscription.
Cancel via mobile app stores and email support
- iOS (App Store): Open Settings → tap your name → Subscriptions → find VPN Super Unlimited Proxy → Tap "Cancel Subscription".
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → select VPN Super Unlimited Proxy → Tap "Cancel subscription".
- If you prefer, you can contact vendor support by email at support@vpnsuper.com for assistance or questions about cancellation.
What happens when you cancel
Access and billing
When you cancel a web subscription, auto‑renewal is disabled but you retain full service until the current paid period expires.
There is no immediate loss of service after cancelling a web purchase; the subscription simply does not renew.
Account data and next steps
Canceling typically stops future charges but does not necessarily delete your account or stored settings.
If you need account deletion or data retention details, contact support at support@vpnsuper.com for confirmation.
Will I get a refund?
Web purchases (30‑day money‑back guarantee)
Web purchases are eligible for a full refund (including taxes) within 30 calendar days from the original subscription date.
The vendor’s 30‑day money‑back guarantee applies only to purchases made on the website.
App Store and Google Play purchases
- Purchases made via Apple (iOS) or Google Play (Android) are handled by Apple or Google and not directly refunded by the vendor.
- If you purchased through an app store, request a refund through your Apple ID or Google Play account according to their policies.
Refund processing times and conditions
- Credit/Debit cards: typically 3 - 7 business days to appear on your statement.
- PayPal: typically 1 - 3 business days.
- App Store refunds: processed by Apple, typically 3 - 5 business days.
- Google Play refunds: processed by Google, typically 1 - 3 business days.
- No partial or prorated refunds - the policy requires a full refund within the 30‑day window for web purchases.
Super Unlimited Proxy plans and pricing
Pricing summary
Below are observed prices in the New Zealand App Store listing. Features are reported as consistent across plans.
App Store shows local NZD pricing while the official website lists USD pricing for some offers.
Plans
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| 1‑Week | NZ$14.99 | Weekly | Premium features: no ads, 10Gbps servers, up to 10 devices (7‑day free trial) |
| 1‑Month | NZ$19.99 | Monthly | Premium features as above |
| 3‑Month | NZ$37.99 | Quarterly (3 months) | Premium features as above |
| 6‑Month | NZ$99.99 | Semi‑Annual | Premium features as above |
| 12‑Month | NZ$119.99 | Annual | Premium features as above |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, digital services must be fit for purpose and of acceptable quality.
If the VPN has frequent disconnections or unstable performance, that may breach the CGA and entitle you to a remedy.
Seeking remedies and platform purchases
- If the service does not meet reasonable expectations, you can seek a remedy under consumer guarantees even if the vendor’s policy says no refunds after 30 days.
- App Store and Google Play purchases are also subject to Apple and Google refund procedures; NZ users can request refunds from those platforms if the product is defective or not as described.
Customer experiences
Positive feedback
Some users report the app is user‑friendly and easy to use for basic browsing and streaming tasks.
Reports note streaming between regions (for example Australia to USA) can work with minimal issues, and a free tier exists with ads.
Negative feedback
Common complaints include connection instability, frequent disconnections, and inconsistent speeds that affect usability.
Users on forums have reported the app disconnecting when switching Wi‑Fi networks and privacy concerns despite stated no‑logs and AES‑256 claims.
Documentation checklist
What to gather before contacting support
- Account email and username used to subscribe.
- Purchase receipt or order reference (website or app store receipt).
- Date of purchase and the payment method used.
- Short description of the issue (e.g., disconnects, speeds, failed features) and screenshots if available.
Where to send documentation
- Email support at support@vpnsuper.com with the above information.
- If purchased via Apple or Google, also keep your App Store/Google Play purchase receipt and use their refund request process if needed.
Common mistakes
Assuming immediate service loss
Many users expect service to stop instantly after cancelling. For web purchases, cancelling stops auto‑renewal but access continues until the end of the paid period.
Requesting refunds via the wrong channel
Another common mistake is asking the vendor for refunds for App Store or Google Play purchases. Those refunds must be requested through Apple or Google, not the vendor.
Comparative recap
At‑a‑glance comparison
| Feature | Super Unlimited Proxy (summary) | Notes |
|---|---|---|
| Cancellation methods | Website, Apple App Store, Google Play Store, and vendor email support | Website cancellations stop auto‑renewal; app store cancellations via platform settings |
| Refund policy | Web: 30‑day full refund; App stores: handled by Apple/Google | No partial or prorated refunds for web purchases; platform rules apply for apps |
| Reported reliability | Mixed - some users report good streaming, others report frequent drops | Connection instability and disconnections are commonly reported |
| Pricing (NZD) | From NZ$14.99/week to NZ$119.99/year (App Store listings) | Website may show USD pricing; App Store displays local NZD prices |
After cancelling
Next steps
Check your account to confirm the cancellation and note the date your access will end.
Keep a copy of cancellation confirmation and any refund correspondence for your records.
Useful links
- Vendor cancellation guide
- Vendor 30‑Day Money‑Back Guarantee & Refund Policy
- Contact support by email: support@vpnsuper.com
Address
Vendor contact information
No New Zealand postal address for Super Unlimited Proxy was publicly provided in available resources.
For cancellation or refund queries, use email support@vpnsuper.com or the vendor support site linked above.
Consumer advice
If you encounter unresolved issues, consider contacting New Zealand consumer protection services for guidance on exercising your rights under the Consumer Guarantees Act.
Keep receipts and correspondence in case you need to escalate a complaint to your payment provider, Apple, Google, or a consumer protection agency.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.