Cancel TABLEAU online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tableau service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Tableau: Easy Method
What is Tableau
Product overview
Tableau is a data visualisation and analytics platform used to create interactive dashboards and reports. It integrates with many data sources to help organisations explore, analyse, and share insights.
Typical use cases
Organisations use Tableau for business intelligence, reporting, and self-service analytics across teams. It is offered in role-based plans for creators, explorers, and viewers.
How to cancel Tableau
Prepare your account information
Find your account email, subscription ID, billing contact, and payment method before starting cancellation. Having these on hand speeds up support interactions.
Step-by-step cancellation
- Sign in to your Tableau account at tableau.com and go to your Subscription or Billing page.
- Check if your subscription is managed through a reseller or partner; if so, contact that reseller directly to request cancellation.
- If billed directly by Tableau, use the billing portal or contact Tableau Support via Tableau Support to request cancellation in writing.
- Provide identifying details: account email, subscription ID, number of licensed users, and desired cancellation date.
- Request written confirmation of cancellation and a final invoice or statement showing the cancellation effective date.
- If you prefer postal correspondence, send a signed cancellation letter to the business address (see Address section) via tracked mail.
What happens when you cancel
Access and licences
Access typically continues until the end of your paid billing period unless otherwise agreed with Tableau. Licensed users may lose access when the subscription term ends.
Data and workbooks
Your published workbooks and data on Tableau Cloud may be deleted or archived after the subscription ends. Export and back up all important workbooks and extracts before cancellation.
Will I get a refund?
General refund guidance
Refunds depend on Tableau's subscription terms and the specifics of your purchase (direct, reseller, or enterprise agreement). There is no universal automatic refund policy for all subscriptions.
Exceptions and dispute options
- If a product or service is faulty, New Zealand consumer laws may entitle you to a remedy.
- If you purchased through a reseller, refund eligibility may be governed by the reseller's policy.
- Request a refund in writing from Tableau Support or the billing contact and keep copies of all communications.
Tableau plans and pricing
Pricing table (NZD)
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard • Creator | NZ$130.65 | user/month (billed annually) | Includes Tableau Desktop, Prep Builder, Pulse - author, govern, collaborate |
| Standard • Explorer | NZ$73.16 | user/month (billed annually) | Edit existing workbooks, interact, download full data |
| Standard • Viewer | NZ$26.13 | user/month (billed annually) | View dashboards, interact, download summary data, get alerts |
| Enterprise • Creator | NZ$200.33 | user/month (billed annually) | Includes everything in Standard plus Advanced & Data Management, eLearning |
| Enterprise • Explorer | NZ$121.94 | user/month (billed annually) | Explorer role plus enterprise-level governance and performance |
| Enterprise • Viewer | NZ$60.97 | user/month (billed annually) | Viewer role with enterprise-level data management features |
Notes on pricing
Prices shown are converted to NZD using a mid‑market exchange rate and are billed annually. Local taxes or fees may apply and final charges can vary slightly.
Your consumer rights in New Zealand
Key legal protections
In New Zealand, the Consumer Guarantees Act and Fair Trading Act protect buyers from misleading claims and defective services. These laws may apply to digital services and subscriptions.
Where to get help
- Contact the Commerce Commission for consumer protection guidance: comcom.govt.nz.
- For consumer advice, visit Citizens Advice Bureau: cab.org.nz.
- For product and service complaints, Consumer Protection NZ provides resources: consumerprotection.govt.nz.
Customer experiences
Common positive feedback
Many users praise Tableau for its visualisation capabilities, speed of analysis, and breadth of connectors. Enterprises value governance and advanced features in enterprise plans.
Common challenges reported
Users sometimes report billing confusion, migration complexity, and variation in support responsiveness. Smaller organisations may find license management and costs challenging without a reseller.
Documentation checklist
Essential items to gather
- Account email, subscription or invoice numbers, and organisation name.
- Proof of purchase (receipts or invoices) and billing contact details.
- List of licensed users and any reseller or partner agreements.
Optional but helpful items
- Exported workbooks and data extracts (local backups).
- Written cancellation request template and preferred effective date.
- Correspondence records with Tableau or your reseller (emails, tickets).
Common mistakes
Assuming immediate termination
A common mistake is expecting immediate service cut-off after requesting cancellation. In many cases, access continues until the paid term ends, so plan licence deactivation accordingly.
Not backing up data
Another frequent error is failing to export dashboards and extracts before the subscription ends. Once access is removed, recovering published content can be difficult or impossible.
Comparative recap
Plan comparison table
| Plan | Price (NZ$) | Typical cancellation impact | Refund likelihood |
|---|---|---|---|
| Standard • Creator | NZ$130.65 | Full authoring and desktop access lost at term end | Depends on purchase terms and timing |
| Standard • Explorer | NZ$73.16 | Edit and interaction rights end at term end | Depends on purchase terms and timing |
| Standard • Viewer | NZ$26.13 | View-only access removed at term end | Depends on purchase terms and timing |
| Enterprise • Creator | NZ$200.33 | Enterprise features and training access end at term end | Depends on enterprise agreement |
| Enterprise • Explorer | NZ$121.94 | Explorer capabilities and governance features removed | Depends on enterprise agreement |
| Enterprise • Viewer | NZ$60.97 | Viewer access ends; data policies may affect exports | Depends on enterprise agreement |
Key takeaways
- Backup data and export workbooks before cancellation.
- Check whether you purchased via a reseller or directly from Tableau.
- Request written confirmation and keep records of all communications.
After cancelling
Immediate actions
Export all dashboards, workbooks, and extracts to local storage. Reassign or remove licensed users and credentials tied to the subscription.
Useful links
- Tableau Support: https://www.tableau.com/support
- Tableau Billing & Account info: https://www.tableau.com/account
- Tableau pricing overview: https://www.tableau.com/pricing
Address
Business address
Tableau Ltd, 287 Parnell Rd, Parnell, Auckland.
How to send cancellation correspondence
If you prefer postal cancellation, send a signed letter with account details and cancellation request by tracked or registered mail to the business address above. Keep copies and delivery proof.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.