Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Voice Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Voice Ai: Easy Method
What is Voice Ai
Overview
Voice Ai refers to services and apps that provide voice-related AI features such as live voice changing, synthetic voice generation, and AI-powered voice agents.
In New Zealand this can refer to a web-based Voice AI service (with a 7-day/60-minute trial) and separate apps with similar names that use different billing and cancellation routes.
Main features
Typical features include voice transformation, AI voice generation, call transcription and AI receptionist capabilities, depending on the product and plan.
Plans vary from individual app subscriptions to business voice-agent services with differing minutes, characters or message limits.
How to cancel Voice Ai
Voice AI (NZ, web service)
- Log in to your account on the Voice AI web dashboard and open Account or Billing settings.
- Find the active subscription or trial and choose Cancel before the 7-day trial ends to avoid automatic renewal.
- If you cannot cancel via the dashboard, contact the company support and state your account email, subscription ID and request cancellation.
- Keep confirmation screenshots, emails or support ticket numbers as proof of cancellation.
Voice.ai (global voice-changer app) and Voices AI (voice-generator apps)
- These apps do not always cancel inside the app; instead cancel through the payment provider used (e.g., Apple App Store, Google Play, PayPal, Xsolla, Stripe).
- On iOS: Open your Apple ID profile → Subscriptions → find the app → Manage or Cancel.
- On Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions → find the app and cancel.
- If paid via third-party billing (Xsolla/Stripe/PayPal) use that vendor’s subscription management or contact their support to cancel recurring payments.
What happens when you cancel
Service access
After cancellation, access depends on the product and timing; some services stop immediately, others continue until the paid period ends.
For trial cancellations you should lose access at the trial expiry if you cancelled before renewal; keep confirmation for proof.
Billing and auto-renewal
If you cancel during a free trial before expiry you typically avoid the automatic conversion to the paid Solo plan that would otherwise occur.
Auto-renewals are common; if you miss the deadline charges may be applied and are generally non-refundable for the NZ web service.
Will I get a refund?
Voice AI (NZ web service) policy
Charges applied after the free trial period are stated as non-refundable by the service provider.
For annual subscriptions the company may, at its discretion, offer a prorated refund for the unused portion of the renewal period.
Other apps and exceptions
- For Voice.ai (global voice-changer) refunds are discretionary and may be considered for issues like duplicate charges or non-delivery of service.
- If you paid through third-party stores (Apple/Google/PayPal) you may need to request a refund via that store’s refund process.
Voice Ai plans and pricing
Pricing overview
Below are example NZD-priced plans and typical features for various Voice AI services available to New Zealand users (2024 - 2025).
Actual availability, tax and prices may vary by region and promotions.
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law (e.g., the Consumer Guarantees Act and Fair Trading Act) requires services to be provided with reasonable care and skill and not be falsely represented.
There is no general statutory 14-day cooling-off right for digital services in NZ; rights depend on the nature of the service and whether it meets acceptable quality.
Practical steps if rights are breached
- Contact the seller first and request remedy or refund, citing the problem and desired outcome.
- If unresolved, consider contacting Commerce Commission guidance or seek dispute-resolution assistance or legal advice.
- Keep receipts, subscription confirmations and correspondence; these strengthen any complaint under NZ law.
Customer experiences
Positive feedback
Some users report responsive and helpful customer support that resolved issues promptly.
A few reviewers describe successful, smooth support experiences and satisfactory problem resolution.
Negative feedback
Many complaints relate to difficulty cancelling and getting refunds, with reports of unexpected automatic renewals and slow responses.
Users also report variable voice quality, bugs, or being required to pay before testing advertised features.
Documentation checklist
What to gather
- Account email and username used for the subscription.
- Subscription ID, invoice or order number and the date of the renewal/charge.
- Screenshots of the subscription page, trial expiry date, and any billing confirmation emails.
How to present evidence
- When contacting support include concise statements: what you paid, when, and the action you request (cancel/refund).
- Attach the supporting screenshots and keep copies of any reply or ticket numbers you receive.
Common mistakes
Missing the cancellation deadline
Many users miss the 7-day trial expiry and are automatically converted to the Solo plan; the service states charges after trial are non-refundable.
Set a calendar reminder or cancel within the account settings during the trial period to avoid unexpected billing.
Using the wrong cancellation channel
Attempting to cancel in-app for services billed through Apple, Google or third parties may not stop the store-managed subscription.
Always cancel via the payment provider used (App Store, Google Play, PayPal, Xsolla, Stripe) when that provider handled the payment.
Comparative recap
At a glance
The table below summarises the differences between the NZ web Voice AI service and similarly named apps to help you choose the correct cancellation path.
Check your billing source before following cancellation steps.
After cancelling
Confirming cancellation
After you cancel, look for on-screen confirmation and an email or ticket number that confirms the cancellation was processed.
Save that confirmation and check subsequent bank/statement entries to ensure no further renewals occur.
If you are charged after cancelling
- Contact the service provider with your cancellation proof and request a refund, including your cancellation confirmation and transaction ID.
- If payment was via App Store, Google Play or PayPal, open a refund request with that store: Apple subscriptions, Google Play subscriptions, PayPal subscriptions.
- For other payment vendors, consult their support pages (e.g., Xsolla support or Stripe support).
Address
Postal / business address
Unit 1A, 5 Ceres Court, Rosedale, Auckland 0632, New Zealand
This appears to be the business postal address listed for Voice AI in New Zealand and may be useful for formal correspondence.
Notes about using the address for cancellation
Cancellation usually must follow the subscription or support process rather than post; sending mail may delay resolution.
Use the address for formal notices if required, but also open a support ticket and keep digital proof of your cancellation request.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.