Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Windy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Windy: Easy Method
What is Windy
Overview
Windy is a weather and forecasting service that provides maps, wind models, and weather-related tools for users worldwide.
Common uses
People use Windy for planning outdoor activities, sailing, aviation, and daily weather checks using desktop or mobile apps.
How to cancel Windy
Web / direct subscription cancellation
If you subscribed directly on Windy via the website, cancellation may require contacting Windy if you cannot cancel through a third party.
- Email Windy at info@windy.com asking to cancel your subscription and include your account details and receipt.
- If a third-party payment processor handled the purchase, follow that processor's cancellation flow or ask Windy for assistance.
Google Play (Android) cancellation
Cancel Pro subscriptions bought through Google Play using the Play Store on your device.
- Open Play Store → Menu → Payments and subscriptions → Subscriptions → Windy.app → Cancel subscription.
- If there is no cancel option shown, the subscription has already been cancelled.
App Store (iOS) cancellation and refunds
For subscriptions made via Apple App Store, manage or cancel your subscription through Apple's subscription settings.
- For accidental charges or refund requests, you must apply via Apple’s refund process through Apple Support.
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but you typically retain access until the end of the current paid period.
No access is usually removed immediately if you cancel mid-period; the subscription remains active until expiry.
Renewal and billing
Automatic renewals stop after cancellation; you will not be billed again unless you resubscribe.
If the subscription was handled by a third party (App Store/Google Play), that third party controls billing and renewal.
Data and account status
Your Windy account and settings usually remain available after cancelling, but premium features will end with subscription expiry.
If you need data retention or deletion, contact Windy directly for guidance.
Will I get a refund?
General refund policy
Windy’s Terms state there is no refund for the current paid period after early cancellation of an ongoing subscription.
Cancel during an ongoing billing period and you should expect service until the period ends without a refund for that period.
14-day withdrawal / refund exceptions
- Under EU consumer law there is a 14‑day withdrawal right that can allow refunds for unused portions if exercised correctly.
- If you requested immediate service start at sign-up, that may affect withdrawal rights per Windy’s Terms.
App Store and Google Play refunds
- Apple App Store: Refunds for accidental purchases must be requested via Apple Support; Windy will direct you to Apple for those cases.
- Google Play: Cancellation is via Play Store; refunds for Google purchases must follow Google Play’s refund policies and process.
Windy plans and pricing
Plan categories
Windy typically offers a free tier and one or more premium (Pro) subscription plans purchased monthly or annually.
Specific pricing and available tiers can vary by region and platform.
Pricing table
| Plan | Price (NZ) | Billing |
|---|---|---|
| Free | Free | Always available |
| Pro (monthly) | Varies | Monthly subscription via Windy / App Store / Google Play |
| Pro (annual) | Varies | Annual subscription via Windy / App Store / Google Play |
Your consumer rights in New Zealand
Cooling-off and withdrawal in NZ
New Zealand does not generally provide an automatic 14‑day cooling-off period for digital subscriptions purchased from overseas providers.
Any cancellation or refund rights will typically follow the provider’s terms unless the seller is a New Zealand business offering additional guarantees.
Consumer protections that may apply
Consumer protections in New Zealand such as the Consumer Guarantees Act and the Fair Trading Act protect against faulty or misleading products and services.
These laws can support refunds or remedies if a service is defective, misrepresented, or not provided as promised.
Practical steps for NZ consumers
- Check Windy’s Terms and the platform (App Store/Google Play) rules that applied at purchase time.
- Document problems (screenshots, receipts) and contact Windy by email or the platform’s support for refunds or disputes.
Customer experiences
Positive feedback
Some users praise Windy for a clear user interface, precise forecasts, and useful visual tools for planning.
Visual presentation and multiple tool options are commonly highlighted as strengths.
Negative feedback
Other users report issues with free-trial handling, unexpected charges, and instances where refunds were not provided after trial problems.
There are also reports of app bugs on iOS (logging out) and dissatisfaction with forecast accuracy in some practical uses like sailing.
Balanced takeaway
Overall, experiences vary: many value the app for visual forecasting, while some customers report billing or technical issues that require support and documentation to resolve.
Documentation checklist
Essential purchase records
- Order confirmation email or receipt showing date, price, and plan.
- Transaction ID or invoice from Windy, Apple, or Google Play.
Evidence of cancellation and issues
- Screenshot of subscription status showing cancellation or active period.
- Copies of any error messages, app logs, or screenshots demonstrating faults.
Communication records
- All emails exchanged with Windy support and responses from App Store or Google Play.
- Dates and times of requests for cancellation or refunds and the method used.
Common mistakes
Assuming App Store/Google Play cancellations are handled by Windy
Many users try to cancel via Windy when their subscription was purchased through Apple or Google.
App purchases must be managed through the respective app store; assume the platform controls billing and refunds.
Missing trial or immediate-start conditions
Users sometimes do not realise that requesting immediate service start can affect withdrawal rights under the provider’s terms.
Always check trial terms and cancel before auto-renewal if you do not wish to be charged.
Not keeping proof
Failing to save receipts, screenshots, and correspondence makes disputes harder to resolve with Windy or app stores.
Keep clear records of purchase, trial start, cancellation attempts, and any fault reports.
Comparative recap
Cancellation routes
The table below summarises how to cancel on each platform and the typical refund outlook.
Quick comparison table
| Platform | How to cancel | Refund for current paid period? |
|---|---|---|
| Web / direct subscription | Contact Windy (info@windy.com) or follow the web account cancellation flow if available. | No refund for the current paid period; unused portion may be refunded only where withdrawal rights apply. |
| Google Play (Android) | Open Play Store → Menu → Payments and subscriptions → Subscriptions → Windy.app → Cancel. | No refund for the current paid period after cancellation; refunds follow Google Play policy. |
| App Store (iOS) | Manage subscriptions via Apple ID subscription settings; request refunds via Apple Support. | Refunds must be requested from Apple; Windy directs users to Apple for accidental App Store charges. |
After cancelling
What to expect post-cancellation
After cancelling, your subscription typically remains active until the end of the paid period, then reverts to the free tier.
Monitor your account and payment method for continued charges and follow up promptly if you see unexpected billing.
Useful links and contacts
- Windy main site - account and contact information.
- Email Windy support for direct subscription help.
- Google Play subscription support - how to cancel via Play Store.
- Apple Support - request App Store refunds and manage Apple subscriptions.
Address
Windy (company address)
Windyty, SE, Strakonická 3363/2d, 150 00 Prague 5, Czech Republic.
Notes about postal cancellations
Windy does not provide a New Zealand postal address for cancellations; use the international address above or email for faster processing.
If you need to send documents by post, include clear identification and contact details to avoid delays.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.