Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Zendocs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Zendocs: Easy Method
What is Zendocs
Overview
Zendocs is a document management and signing service that helps individuals and businesses create, sign, store and share digital documents. It is designed for desktop and mobile use and commonly integrates with email and cloud storage.
Core features
Typical features include templates, e-signatures, document tracking and basic collaboration tools. The exact feature set and plan names can differ between the web app and mobile app stores.
How to cancel Zendocs
Canceling via the web app
If you subscribed directly through the Zendocs website, sign in to your account, go to Account or Subscriptions, and follow the cancel link. Confirm cancellation and keep any confirmation emails or screenshots.
Canceling via mobile platforms
- Apple App Store: Open Settings > your name > Subscriptions, find Zendocs, and tap Cancel Subscription.
- Google Play Store: Open Play Store > Menu > Subscriptions, select Zendocs, and choose Cancel subscription.
- If you subscribed through an in-app purchase, the platform (Apple/Google) handles the cancellation and refund requests.
What happens when you cancel
Access and billing
When you cancel, access usually continues until the end of your current billing period unless specified otherwise in your account. Automatic renewal should stop after cancellation.
Data and account status
Your documents and account data are typically retained for a period defined by Zendocs’ policies. You should export any documents you need before final deletion.
Will I get a refund?
General policy
Refunds depend on how you purchased the subscription and Zendocs’ stated refund policy. Purchases made through Apple or Google are subject to those stores’ refund processes.
Exceptions and recommended actions
- Request a refund if there was a double charge, an unpaid outage that prevented use, or another billing error.
- Keep receipts, proof of purchase, and correspondence. Contact Zendocs support first; if purchased via App Store/Google, you may need to request a refund through that store.
- New Zealand consumer law may create additional rights in some cases; see the consumer rights section below.
Zendocs plans and pricing
Plans table
| Plan | Billing | Price (NZD) |
|---|---|---|
| Free / Basic | Monthly | Varies |
| Standard / Pro | Monthly | Varies |
| Standard / Pro | Annual | Varies |
Pricing note
Exact NZD pricing for Zendocs (2024/2025) is not publicly published. Local NZD equivalents depend on currency conversion, GST and regional pricing and are shown during sign-up or the in-app purchase flow.
Your consumer rights in New Zealand
Key protections
Under New Zealand law, key protections include the Consumer Guarantees Act and the Fair Trading Act, which can apply to digital services in certain circumstances. These laws cover reasonable quality, fitness for purpose and truthful representation.
How to make a claim
- Collect purchase receipts, screenshots and correspondence with Zendocs or the app store.
- If Zendocs or the store will not resolve a valid issue, contact the Commerce Commission or Consumer Protection advice lines for guidance.
- For urgent billing disputes with Apple or Google, use their in-app purchase support first because they control refunds for store purchases.
Customer experiences
Common positive feedback
Many users report that Zendocs is convenient for fast e-signatures, simple document workflows and easy mobile signing. Integration with email and sharing is often praised.
Common criticisms
Typical complaints concern billing transparency, difficulties locating cancellation options, and mixed experiences with customer support response times. Platform purchases sometimes complicate refunds.
Documentation checklist
What to gather before cancelling
- Account email and username used for Zendocs.
- Order receipts, billing statements and subscription confirmation emails.
- Screenshots of subscription pages, cancellation confirmations and error messages.
How to present evidence
- Compile a single PDF or folder with dated screenshots and emails.
- Note the platform used to subscribe (Website, Apple App Store, Google Play) and include transaction IDs if available.
Common mistakes
Before cancelling
Example: Assuming cancellation is immediate and not checking whether the subscription renews at the end of the billing period. This can result in an unexpected charge.
After cancelling
Example: Not exporting documents or not keeping the cancellation confirmation. Users sometimes lose access without a backup copy of important files.
Comparative recap
Feature comparison
| Feature | Zendocs | Typical alternatives |
|---|---|---|
| Pricing transparency | Varies; NZD shown at sign-up | Some competitors publish NZD or region-specific pricing |
| Cancellation methods | Website, App Store, Google Play | Website and major app stores; some offer phone support |
| Refund handling | Depends on purchase channel | Also channel-dependent; some vendors offer direct refunds |
| Data export | Export typically available | Most competitors offer export, though formats may vary |
| Support | Email/help center and in-app support | Live chat and phone support available with some providers |
After cancelling
Next steps
Download or export any documents you need and confirm you received a cancellation confirmation. Monitor your bank or payment provider for any unexpected renewals.
Helpful links
- Zendocs Help Center
- Manage subscriptions on iPhone or iPad (Apple)
- Manage subscriptions on Android (Google Play)
- New Zealand Commerce Commission - Consumer information
Address
Official cancellation mailing address
Per Zendocs’ terms, the official mailing address for correspondence is:
2093 Philadelphia Pike #3129, Claymont, DE 19703, United States
Notes about New Zealand requests
If you requested a New Zealand address, note that official cancellation correspondence is handled at the United States address above. Send certified mail if you require proof of delivery and include your account details.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.