Cancel Zerogpt: Easy Method

What is Zerogpt

Service overview

ZeroGPT is an online AI-text detection service that analyses text for likely machine-generated content.

It is provided via the ZeroGPT website and related apps, and offers free and paid plans for higher volume or features.

How subscriptions are provided

ZeroGPT’s web subscriptions are processed through payment platforms such as Stripe or Razorpay according to public notices.

App Store / Play Store billing does not appear to be the primary web billing route, though an iOS app listing with in-app prices exists.

How to cancel Zerogpt

Check how you were billed

• Look at your receipt or bank statement to see the merchant name (ZeroGPT, Stripe, Razorpay, Apple, Google).
• If billed by Apple/Google, manage subscriptions through that store; if billed by ZeroGPT/Stripe/Razorpay, cancel via ZeroGPT support or your account page.

Step-by-step cancellation (web subscriptions)

• Sign in to your ZeroGPT account and check the subscription or billing area for any “cancel” option.
• If no self‑service cancel exists, email ZeroGPT support (for example support@zerogpt.net) with your order ID, account email and request to cancel.
• Ask for written confirmation of cancellation and retain receipts and support replies for your records.
• If your card was charged via Stripe or Razorpay, you can also contact those providers or your bank if you cannot resolve cancellation with ZeroGPT.
• If your purchase shows Apple or Google as the merchant, use the App Store / Google Play subscription management screens to cancel.

What happens when you cancel

Access and billing

Per ZeroGPT policy, subscriptions do not auto-renew; when a paid plan expires the plan ends unless you manually select a new plan.

Cancelling or not renewing stops future charges at the end of the current billing period; you typically retain access until that expiry.

Account data and retention

ZeroGPT may retain account and usage data under its privacy policy; request data deletion or export by contacting support.

If you need confirmation that billing has stopped, keep written confirmation from ZeroGPT or your payment provider.

Will I get a refund?

Official policy points

ZeroGPT’s Terms of Service state “we do not offer refunds” but the service offers a 24‑hour free trial for paid plans to test before committing.

The Privacy Policy also notes a full refund option for new customers within the first month in some cases; refunds can take up to 7 working days to appear.

Practical exceptions and steps to request a refund

• If you used a free trial, no payment may be taken during that period; check your billing history first.
• If billed incorrectly or within the first-month refund window, email support with your order ID, date and reason and request a refund.
• Under New Zealand law statutory rights may allow refunds when a service is faulty or not fit for purpose (see consumer rights section below).

Zerogpt plans and pricing

Overview of listed App Store prices

The following NZD prices reflect the iOS App Store listing for New Zealand as of January 2026.

Website/desktop prices may be listed in USD and convert to NZD depending on exchange rates.

Pricing table

Your consumer rights in New Zealand

Key protections under the Consumer Guarantees Act (CGA)

Services supplied in New Zealand must be provided with reasonable care and skill, fit for the purpose described, and completed within a reasonable time.

If those guarantees are not met, consumers can seek remedies such as repair, cancellation or refund where reasonable.

Limits on supplier “no refunds” terms

• Vendor disclaimers that attempt to remove your CGA rights may be misleading or unenforceable under New Zealand law.
• If ZeroGPT’s service is faulty (for example persistent false positives or non‑functioning features), you may be entitled to cancel and obtain a refund under the CGA.

Customer experiences

Positive feedback

Some reviewers have praised ZeroGPT’s detection accuracy compared with competitors and recommended it for certain uses.

Positive comments mention convenience of a dedicated detector and straightforward interface for quick checks.

Common negative reports

• Many users report false positives, with human-written text flagged as AI-generated.
• Complaints include inconsistent scoring, unexpected charges and limited or denied refunds in some cases.
• Several reviewers describe the tool as unreliable for critical or academic uses.

Documentation checklist

Essential documents to gather

• Purchase receipt or order confirmation showing date, amount and order ID.
• Account email address and screenshots of subscription or billing pages.
• Copies of any support emails, chat transcripts or automated confirmations.

Supporting evidence for quality complaints

• Samples of text that were incorrectly classified and the tool’s results (screenshots with timestamps).
• Any repeat tests showing inconsistent results and dates/times for comparison.

Common mistakes

Assuming where the payment came from

A common error is assuming the charge came from ZeroGPT when it was billed by Apple, Google or a payment processor.

Always check your bank or card statement to identify the merchant before contacting support or cancelling.

Missing essential information when contacting support

Users often fail to include order IDs, receipts or account emails when requesting cancellations or refunds, which slows resolution.

Include clear evidence, dates and the exact amount charged to speed up verification and any refund where applicable.

Comparative recap

Quick comparison table

After cancelling

Confirm cancellation and monitor billing

Keep confirmation emails and check your bank or card statement in the days after cancellation to ensure charges stop.

If you see further unexpected charges, contact your payment provider or card issuer to dispute them.

Useful links and next steps

• ZeroGPT website - account and support pages.
• Contact ZeroGPT support (example email address; use the one on your receipt).
• New Zealand Consumer Protection - information on your rights and how to proceed with complaints.
• Commerce Commission - guidance on misleading claims and consumer remedies.

Address

Physical address availability

No New Zealand postal address for ZeroGPT was found in public materials at the time of writing.

ZeroGPT appears to provide contact primarily by email rather than a local postal address.

How to contact when you need escalation

• Send email to the support address shown on your receipt (example: support@zerogpt.net).
• If unresolved, contact your payment provider (Stripe, Razorpay, Apple, or your bank) and consider filing a complaint with New Zealand consumer authorities.