Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Zik Analytics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Zik Analytics: Easy Method
What is Zik Analytics
Overview
Zik Analytics is a web-based market research and product discovery tool aimed at e-commerce sellers and researchers.
It provides product and competitor research, trend detection, and related analytics accessible through subscription plans.
Primary uses
Typical uses include finding trending products, researching competitors, and validating e-commerce opportunities.
The service is delivered primarily from ZIK’s web platform, with subscriptions managed either directly or via app stores.
How to cancel Zik Analytics
Cancel a web (direct) subscription
- Sign in to your Zik Analytics account.
- Go to Management panel → Billing → Cancel to stop renewal; the subscription will end and no further charges will occur.
- See the official cancellation guide: help.zikanalytics.com.
Cancel subscriptions bought through app stores
- iOS (App Store): Subscriptions are managed by Apple. Cancel via your Apple ID subscriptions - ZIK cannot cancel for you.
- Google Play: Cancel via your Google Play account. Google manages billing and cancellations for Play purchases.
- For App Store refunds see: support.apple.com.
What happens when you cancel
Access and features
After cancellation your subscription remains active until the end of the paid period or trial, unless specified otherwise.
You retain access to paid features for the remainder of the billing cycle; there is no immediate credit for unused days.
Billing, renewal and data
Cancelling stops future renewals; no further automatic charges will be taken after the current period ends.
Your account data typically remains in place; ZIK’s Terms describe service delivery and data handling - export any critical data before closing accounts.
Will I get a refund?
Web purchases (direct)
- Monthly/Annual: ZIK offers a $1 trial for 7 days. There is no refund if you do not cancel before the trial ends.
- Lifetime plan: No trial; a 14-day money-back guarantee applies - contact Customer Support to request a refund within that window.
- ZIK’s general policy: ZIK does not issue refunds beyond the stated trial or refund guarantee in most cases.
App Store (iOS) and Google Play
- App Store: Refunds and disputes for Apple purchases must be requested from Apple via reportaproblem.apple.com; Apple’s regional policy applies.
- Google Play: Google handles refunds under Play’s refund rules. Outside Google’s standard window, ZIK can assist if you contact them by email or support channel.
- Note: New Zealand consumer law rights remain available and may affect outcomes for store purchases.
Zik Analytics plans and pricing
Official plans
Below are the commonly listed ZIK Analytics plans and their USD pricing as published.
No direct NZD pricing is publicly available; convert at time of purchase or contact ZIK for clarification.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro | USD $39.99/month | Monthly | Professional research tools, unlimited product & competitor research, product explorer, etc. |
| Pro+ | USD $59.99/month | Monthly | Includes Pro plus bulk scanner, autopilot, ali growth, higher limits. |
| Enterprise | USD $89.99/month | Monthly | Full suite with enterprise-level access. |
| Pro (Annual) | USD $299.88/year | Annual | Same as monthly Pro. |
| Pro+ (Annual) | USD $599.88/year | Annual | Same as monthly Pro+. |
| Enterprise (Annual) | USD $899.88/year | Annual | Same as monthly Enterprise. |
Pricing notes
Prices are listed in USD. The final NZD charge will depend on conversion rates and your payment provider.
If you need clarity on billing amounts or currency conversion, contact ZIK Analytics support before purchasing.
Your consumer rights in New Zealand
Legal protections
New Zealand consumer protection laws provide rights to remedies where goods or services are faulty or not as described.
These rights apply locally even if a service’s terms state a different governing law.
How they apply to store purchases
For App Store purchases Apple is required to respect consumer protections in New Zealand; contact Apple if you believe rights have been breached.
Even when Terms say services are provided “as is” under Cyprus law, NZ consumer rights can still be asserted for local consumers.
Customer experiences
Positive feedback
Many users praise an intuitive interface and strong product and competitor research features that help find e-commerce opportunities.
Customer support frequently receives positive mentions for being patient, professional and prompt; specific staff are named in reviews.
Negative feedback
Some users reported issues such as perceived inaccurate data, difficulty obtaining refunds, or complicated cancellation processes.
One report indicated a user felt banned after raising issues; another mentioned cancellation support only in English creating regional friction.
Documentation checklist
Before you cancel
- Account email and login details.
- Subscription type (monthly, annual, lifetime) and purchase date.
- Order or invoice ID if available.
If you request a refund or dispute
- Screenshots of billing charges and subscription status.
- Copies of correspondence with support and dates/times.
- Any evidence showing the issue (data examples, error messages, or feature gaps).
Common mistakes
Cancelling on the wrong platform
Many users try to cancel via ZIK when the subscription was purchased through Apple or Google Play.
If you bought via an app store, cancelling in your ZIK web account will not stop store billing.
Missing timing or evidence
Waiting until after the trial or guarantee window ends is a common mistake that voids refund eligibility.
Not saving order IDs, receipts, or support messages makes refund or dispute processes longer and harder.
Comparative recap
Quick summary table
| Purchase method | How to cancel | Who handles refunds | Notes |
|---|---|---|---|
| Web (direct) | Management panel → Billing → Cancel | Zik Analytics (within trial/refund guarantee) | $1 7-day trial; lifetime plan has 14-day money-back guarantee via support. |
| App Store (iOS) | Cancel in Apple subscriptions (Apple ID) | Apple | Request refunds via reportaproblem.apple.com; NZ law still applies. |
| Google Play | Cancel in Google Play subscriptions | Google’s refund policy applies; contact ZIK for assistance if outside Play window. |
When to contact support
Contact ZIK support directly for lifetime-plan refunds, billing questions on web purchases, or if a store purchase needs escalation.
For App Store or Google Play refunds start with the store, then involve ZIK only if the store’s process fails or further evidence is needed.
After cancelling
Next steps
- Export any reports or saved searches you want to keep before access ends.
- Verify the cancellation email or billing status in your account and bank statements.
Helpful links and contacts
- ZIK cancellation guide: help.zikanalytics.com
- ZIK terms and refund details: zikanalytics.com
- Apple refunds (NZ): support.apple.com
- Report App Store problems: reportaproblem.apple.com
- Google Play refund info: support.google.com
Address
Registered address
N.G.C.A Technology Enterprises LTD, 1 Arpiliou, 8 Aristo Centre, Block B, Floor B, Office 204, Paphos 8011, Cyprus.
Use for legal correspondence
This address is provided for legal or official correspondence per ZIK Analytics’ Terms and Conditions.
For billing and customer support matters use the online support channels listed above first.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.