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Cancellation service #1 in New Zealand
Bon Appetit is a food and lifestyle brand that publishes recipes, articles and a magazine with both digital and print subscription options.
The brand offers app-based access, web subscriptions and print magazine deliveries, with separate policies depending on purchase channel.
Subscriptions include app-store auto‑renewing digital plans, single digital issues via third‑party sellers, and traditional print magazine delivery.
Access methods and customer support vary by purchase channel (App Store, Google Play, isubscribe/Zinio, or bonappetit.com).
Digital subscription cancellations typically end access immediately for online-managed subscriptions.
Print subscriptions usually continue until the next issue ships; the subscription then stops per the provider's handling.
Auto‑renewing subscriptions purchased via app stores will continue to bill unless cancelled through the store settings before the cutoff.
If you cancel but are still charged, check the store receipt and contact that store (Apple/Google) as well as Bon Appetit support.
Cancelling a subscription does not necessarily delete your Bon Appetit account or reading history.
Contact customer support if you need account closure or data removal; keep a copy of communication for records.
Bon Appétit states there are no refunds for partial months of digital subscriptions.
If you bought through Apple or Google, refunds are subject to those stores' refund policies and processes.
Annual subscriptions are eligible for a full refund if cancelled within 14 days of payment per Epicurious/Bonn Appétit-linked policy.
Check the exact terms on your purchase confirmation and contact support promptly to request the refund within the timeframe.
The following prices and plans reflect NZ storefront pricing where available and third‑party sellers used in New Zealand.
Official bonappetit.com shows USD pricing for direct web purchases; App Store and isubscribe prices are shown here in NZD where available.
| Plan | Price | Period | Features |
|---|---|---|---|
| App Store - Monthly | NZ$9.99 | Monthly | Unlimited digital access via app (auto‑renewable subscription) |
| App Store - Annual | NZ$69.99 | Annual | Unlimited digital access via app (auto‑renewable subscription) |
| isubscribe - Single Issue | NZ$12.23 | Per issue | Digital issue via Zinio (delivered via web or app) |
| isubscribe - 10 Issues | NZ$52.48 | 10 issues | Package of digital issues via Zinio |
New Zealand consumer law provides statutory guarantees that services will be as described and delivered with reasonable care.
For some online services a 14‑day cooling‑off period may apply; check Commerce Commission guidance for details on eligibility.
Published refund policies (for example, no refunds for partial digital months) cannot override your statutory consumer rights in NZ.
If Bon Appétit’s policy conflicts with NZ law, you may be entitled to a remedy even if the policy says otherwise.
Many subscribers praise the magazine content and recipes while enjoying the print edition and curated features.
A Sitejabber reviewer summarized: "Love the magazine; digital version is a nightmare," highlighting content appreciation despite digital issues.
Takeaway: content is well regarded but digital access and cancellation experiences can be inconsistent.
Document your cancellation and billing records to defend against disputed charges or poor support outcomes.
Many customers try to cancel on the website when the subscription was bought through Apple or Google.
Always cancel through the store where you purchased to stop auto‑renewals immediately.
For App Store subscriptions you must cancel at least 24 hours before the end of the current term to avoid the next charge.
Expect no partial‑month refunds if you miss the cutoff and are billed for the next period.
Failing to save receipts, screenshots or confirmation emails makes disputes harder to resolve.
Keep a clear timeline and copies of every message or cancellation confirmation you receive.
The table below compares cancellation steps, refund likelihood and typical time to take effect by purchase channel.
| Method | Where to cancel | Refund likelihood | When cancellation takes effect |
|---|---|---|---|
| App Store | Cancel in Apple App Store Subscriptions | Low for partial periods (Apple handles refunds) | Stops renewal after current paid period; must cancel 24+ hours before end |
| Google Play | Cancel in Google Play Subscriptions | Unverified for Bon Appetit; follow Google Play policies | Typically stops next renewal; check Play receipt |
| bonappetit.com (web) | Account Settings → Manage Subscription on website | Digital: no partial refunds; Annual: possible full refund within 14 days | Digital: immediate; Print: after next issue ships |
| Phone / Email / Mail | Contact customer service or send mail to the address below | Case-by-case; proration possible for print; annual refund windows apply | Depends on processing; keep confirmation for proof |
Confirm you receive a cancellation confirmation email or on‑screen confirmation after cancelling.
Check your next bank or card statement to ensure no further automatic charges occur.
If you continue to be charged after cancellation, contact the store (Apple/Google), Bon Appétit support and your payment provider.
Escalate to NZ consumer protection authorities if you cannot reach a satisfactory resolution.
Bon Appétit Customer Service Department, PO Box 3766, Boone, IA 50037‑0662.
For New Zealand subscribers, online cancellation via your account or the app store is usually faster than mail.
Phone Bon Appétit Customer Service at 1-917-724-12947 for assistance or to confirm mailed cancellations were received.
Always include account details and copies of receipts when contacting support.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mason Edwards
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.