Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Savage X Fenty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Savage X Fenty: Easy Method
What is Savage X Fenty
Overview
Savage X Fenty is a lingerie and apparel brand that offers both one-off purchases and a paid rewards (VIP) membership program called Savage X Rewards.
Membership basics
The membership charges a monthly fee and applies a member credit each billing month for use on site. Membership perks include exclusive pricing and the ability to skip a month.
How to cancel Savage X Fenty
Cancel by phone (recommended)
You can cancel your Savage X Rewards (VIP) Membership at any time by calling 1-855-SAVAGE-X. The phone line is available 24/7.
Cancel online or via app platforms
- Cancel in your online account: sign in at your Savage X Fenty account and look for "Manage Membership" or "Cancel Membership". Some users report this option can be hard to find.
- If you subscribed via the App Store (iOS) or Google Play (Android), cancel the subscription through the respective platform's subscription settings - not via Savage X Fenty’s website or customer service.
- If web options fail, use web chat or contact phone support to request cancellation.
What happens when you cancel
Access after cancellation
Cancelling membership stops future billings. Any member credit already applied to your account prior to cancellation may be usable per the account rules.
Renewal and data
After cancellation you will not be charged on future billing dates. Savage X Fenty may retain account data under its privacy policy for transactional and support purposes.
Will I get a refund?
Returns and refunds policy
Savage X Fenty allows returns for a full refund (same payment method) within 14 days of delivery. Exchanges or returns for store credit are accepted within 60 days.
Membership and exceptions
- Rewards Members in applicable regions generally have 90 days from shipment for free returns; Guests have 30 days.
- Unused Member Credits expire 12 months after purchase and are non-refundable.
- If you believe you received only a partial refund or a restocking fee was applied, raise the issue with customer service and keep records of your order and correspondence.
Savage X Fenty plans and pricing
Membership plan
Below is the published membership plan and the most relevant pricing detail available.
| Plan | Price | Period | Features |
|---|---|---|---|
| Savage X Rewards Membership (monthly) | US$59.95 (NZD equivalent varies with exchange rate) | Monthly | Member Credit worth US$59.95 applied each billing month; ability to "Skip the Month"; exclusive pricing and perks |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under New Zealand’s Consumer Guarantees Act 1993, suppliers cannot contract out of statutory consumer rights for goods that are faulty or not fit for purpose.
Remedies available
- Consumers are entitled to repair, replacement or refund if goods are not of acceptable quality or not fit for purpose.
- “No refunds” or “no returns” clauses may be invalid under the CGA for faulty goods; keep evidence of any fault or damage.
Customer experiences
Positive feedback
Many customers praise Savage X Fenty for inclusive sizing, comfort, quality, and easy website navigation for one-off shopping experiences.
Common complaints
Frequent negative reports include being unknowingly subscribed to the paid membership during checkout and difficulty finding cancellation links.
Some customers report customer service attempts to offer skipping or pausing instead of full cancellation, member credit expiry concerns, and occasional partial refunds.
Documentation checklist
What to have ready
- Order number(s) and date of purchase.
- Account email and billing details used for the membership.
- Screenshots of membership sign-up, promotional text, or checkout that shows subscription details (if available).
- Records of any chat transcripts or emails with customer service.
When disputing a charge
- Keep billing statements showing the recurring charge.
- Note the date and method you requested cancellation (phone, chat, platform cancel).
Common mistakes
Assuming website cancellation always works
Many users expect an obvious "Cancel Membership" link and find it hidden or hard to use. Relying solely on the site can delay cancellation.
Not checking where you subscribed
If you signed up through the App Store or Google Play, attempting to cancel on the Savage X Fenty website will not stop future platform billing. Always cancel through the platform where the subscription was purchased.
Comparative recap
Quick comparison table
| Method | Refund timeline | Member credit policy | Ease of cancellation (typical) |
|---|---|---|---|
| Phone (1-855-SAVAGE-X) | N/A for membership fee; product returns: full refund within 14 days | Credits expire 12 months; non-refundable | Generally easiest and most reliable |
| Website account | Product returns: full refund within 14 days; exchanges/credit up to 60 days | Same policy; applied credits follow account rules | Can be difficult; cancellation links sometimes hard to find |
| App Store / Google Play | Platform-specific; product returns via Savage X Fenty policy | Credits follow Savage X account rules; subscription cancellations must be on the platform | Must cancel in platform subscription settings |
After cancelling
Follow-up steps
- Confirm cancellation: keep any confirmation number or email from Savage X Fenty or the app platform.
- Monitor your billing statement for one billing cycle to ensure charges stop.
Helpful links
Address
Corporate contact address
Savage X Fenty
1590 Rosecrans Avenue, Suite D-337, Manhattan Beach, California 90266, United States
Notes for New Zealand customers
There is no dedicated New Zealand cancellation postal address listed; use the phone number, website account, or your app platform to cancel and to raise any disputes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.