Cancel VINYL ME, PLEASE online
Cancellation service #1 in United Kingdom
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Vinyl Me, Please service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Vinyl Me, Please: Easy Method
What is Vinyl Me, Please
Overview
Vinyl Me, Please (VMP) is a curated record club and online retailer that selects and ships vinyl pressings, reissues, and exclusive releases to members and customers.
The service focuses on monthly selections, special editions, and related merchandise for collectors and music fans.
Current status
VMP discontinued international memberships (including New Zealand) effective October 2024 and appears to be changing operations or in liquidation/transition.
Availability, shipping, and membership features for New Zealand customers may be limited or unavailable; always check the company website for the latest status.
How to cancel Vinyl Me, Please
From the website (recommended)
- Log into your account on the Vinyl Me, Please website using a desktop or mobile browser.
- Go to "My Account" and open the Membership or Subscriptions section.
- Click "Cancel Membership" or "Turn Off Auto‑Renew" and follow the prompts to confirm.
- Keep the confirmation message or email as proof of cancellation.
Alternate cancellation methods
- Text method (per Terms of Service effective Sept 27, 2025): You may cancel at any time by texting SOS to 314-1300-9979. Retain the reply or confirmation.
- Note on app stores: VMP subscriptions are not managed via the Apple App Store or Google Play. You must cancel via the VMP website on desktop or mobile browser rather than through app-store subscription settings.
What happens when you cancel
Access and deliveries
When you cancel, your membership stops auto-renewing; you retain access to any membership benefits for the remainder of your paid term.
Unused credits or membership credits remain active until the end of your paid period, per the service terms.
Billing and account data
After cancellation you should not be billed again after the current paid term ends, but keep a record of the confirmation in case billing continues.
Your account and order history typically remain accessible for recordkeeping unless the company changes operations; export or save important records.
Will I get a refund?
Official policy
The Terms of Service state: "No refunds are issued once a renewal has processed." This is VMP's stated refund position for renewals.
The Delivery & Returns policy also says refunds are not possible once orders are processed (typically around the 2nd of each month).
Exceptions and New Zealand law
- Under New Zealand's Consumer Guarantees Act (CGA) you may be entitled to a repair, replacement, or refund if goods or services are faulty, not of acceptable quality, not fit for purpose, or not as described.
- VMP's "no refunds" clause cannot override CGA rights. If a product is defective or not provided as promised, you can request a remedy under NZ law.
Note that the CGA does not give a right to cancel simply because you changed your mind; change-of-mind cancellations depend on the seller's policy.
Vinyl Me, Please plans and pricing
Current availability
International (including New Zealand) memberships were discontinued in October 2024, so official NZ pricing is not available for 2024/2025.
Historical US pricing existed but is not an official NZ price and may not apply for returns or billing conversions.
Table of plans
| Plan | Price (NZ) | Notes |
|---|---|---|
| Monthly Membership | Varies | International memberships discontinued; historic USD prices not official for NZ |
| Other Plans / Specials | Varies | Availability and pricing may be region-restricted or unavailable |
Your consumer rights in New Zealand
Overview of the CGA
The Consumer Guarantees Act (CGA) gives statutory rights to remedies for goods or services that fail to meet guarantees of acceptable quality, fitness for purpose, or match their description.
Sellers cannot contract out of the CGA; a "no refunds" term cannot prevent you from obtaining a remedy for defective goods.
How to use your rights
- Contact the seller first with the problem and requested remedy (repair, replacement, or refund).
- Keep evidence: order details, photos of defects, delivery and tracking info, and communication records.
- If the seller won’t cooperate, escalate to consumer protection services or the Disputes Tribunal in New Zealand.
Customer experiences
Positive feedback
- Many collectors praise VMP's curated selections, rare reissues, and exclusive pressings.
Common complaints
- Frequent reports of delivery delays or non-delivery of orders.
- Complaints about defective, warped, or damaged vinyl and difficulty obtaining replacements or refunds.
- Concerns about poor customer service: slow or unresponsive support, difficulty cancelling, and continued billing despite issues.
- Issues reported with international shipping, gift subscriptions, and forced payment-method enrollments.
Documentation checklist
What to gather before contacting VMP
- Account email address and full name used on the VMP account.
- Order numbers, subscription ID, and relevant dates (order date, shipping date, renewal date).
- Confirmation screenshots, emails, and any cancellation confirmations.
Additional evidence for CGA claims
- Clear photos or video of damaged, warped, or defective items with scale or reference.
- Tracking details, delivery confirmations, and receipts or bank/credit card statements showing charges.
- All written correspondence with VMP customer support (dates and content).
Common mistakes
Cancelling too late
Many customers wait until close to renewal and miss the monthly processing window (often around the 2nd of the month), which can make refunds impossible under VMP policy.
To avoid this, cancel well before the expected processing date and retain confirmation of cancellation.
Relying on app-store or incorrect assumptions
Some customers mistakenly try to cancel through the Apple App Store or Google Play; VMP subscriptions are managed via the website, not app-store subscription settings.
Others assume "no refunds" always applies; remember NZ law may still provide remedies for faulty goods despite that clause.
Comparative recap
Quick comparison
| Action / Aspect | What to expect | Recommended step |
|---|---|---|
| Cancel via website | Stops auto-renewal; access continues until paid term ends | Cancel in My Account > Subscriptions and save confirmation |
| Cancel via text (TOS) | Allowed per Terms of Service (text SOS to 314-1300-9979); keep reply | Send SMS and save confirmation message |
| Refund after renewal | VMP policy: no refunds once renewal processed | If product is faulty, claim under NZ CGA; otherwise refunds unlikely |
| App Store / Google Play | Not used for VMP subscription management | Do not rely on app-store cancellation; use the website |
After cancelling
Follow-up steps
- Save the cancellation confirmation and check your next bank or card statement for unexpected charges.
- Export or archive order history, receipts, and any evidence of defects while you still have account access.
Useful links
- Vinyl Me, Please home
- Terms of Service
- Delivery & Returns policy
- New Zealand consumer rights and CGA guidance
Address
Company address
Vinyl Me, Please
Attn: Customer Service, 1752 Platte St, Unit 3, Denver, CO 80202, United States of America
How to send documents
If you send physical documents, use tracked or registered post and include your account details and contact information so VMP can match the correspondence to your account.
Keep copies of everything you send and note delivery confirmation details in case you need to escalate the matter under New Zealand consumer protection processes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.