Cancel Watch Gang: Easy Method

What is Watch Gang

Service overview

Watch Gang is a subscription service that sends members watches on a recurring schedule and operates additional features such as a "Wheel of Watches" and a Member Store.

How it works

Members choose a tier and are billed periodically; some purchases and subscriptions may be processed through Watch Gang directly or via Apple/Google when bought in-app.

How to cancel Watch Gang

Cancel when you subscribed on the web

• Use the "Manage My Subscription" form on Watch Gang's site or email hello@watchgang.com to request cancellation.
• Cancellations must be submitted before your rebill date to avoid charges for the next cycle.
• You can also pause shipments or change renewal dates in your account settings if available.
• Reference: How to stop automatic shipments.

Cancel when billed through Apple or Google Play

• If you subscribed via iOS, cancel in your device Settings under Subscriptions; Watch Gang cannot cancel App Store subscriptions for you.
• If you subscribed via Google Play, cancel in the Google Play app under Subscriptions; changes in your Watch Gang account will not stop Play billing.
• Reference: How to cancel an app-made purchase.

What happens when you cancel

Access and shipments

After cancellation you will typically keep access for the period you have already paid for; shipments scheduled before cancellation may still be sent.

Billing and renewal

Stopping a subscription before your rebill date prevents future charges. If cancellation is after a rebill, you may be charged for the next cycle.

Account data

Watch Gang may retain account information per their policies; export or save receipts and order numbers you may need later.

Will I get a refund?

Watch Gang's stated refund policy

Watch Gang's policy states that all sales are final with no refunds, returns, or exchanges for subscriptions and Wheel of Watches purchases.

Reference: Return Policy.

Exceptions and buyer protections

• Defective watches: Watch Gang assists with replacement for broken or defective watches reported within 30 days of receipt; after 30 days use the manufacturer's warranty.
• Member Store: Previously owned Member Store purchases are generally final sale unless explicitly stated otherwise.
• Previously worn store items (non-subscription): Returns for refund may be allowed within 3 days if the item is returned in the same condition and with original packaging.
• Reference for Member Store and previously worn returns: Member Store policy and Previously Worn Watch Limited Warranty.

Watch Gang plans and pricing

Pricing summary

Watch Gang charges international subscribers (including New Zealand) in USD; the final NZD amount depends on the exchange rate used by your card provider at the time of charge.

Plans table

Your consumer rights in New Zealand

Key protections under the CGA

Under the Consumer Guarantees Act (CGA), goods must be of acceptable quality, as described, and fit for purpose. Consumers can seek repair, replacement, or refund if products are faulty or misdescribed.

Businesses cannot contract out

A seller cannot contract out of CGA obligations by saying "all sales are final." If Watch Gang refuses to remedy a qualifying fault, you retain CGA rights in New Zealand.

See more: Consumer Guarantees Act guidance.

Customer experiences

Positive feedback

• Many customers praise value and quality, describing watches as good quality and reasonably priced.
• Subscribers enjoy the mystery-box and wheel spin features, reporting pleasant surprises and watches they kept.

Negative feedback

• Complaints include delayed or non-received items, especially for high-value wheel prizes, with slow or no updates on resolution.
• Other issues include defective items, misleading descriptions, and disputes over refunds or cancellations.

Documentation checklist

What to gather before contacting support

• Order number(s), subscription ID, and account email used with Watch Gang.
• Dates of purchase, rebill dates, and screenshots of billing or order pages.

Evidence for faulty or misdescribed items

• Photos or video showing defects or differences from advertised features.
• Packaging and serial numbers if present, plus any manufacturer warranty documentation.

Common mistakes

Waiting until after the rebill date

Cancelling after the rebill date may mean you are charged for the next cycle; always check your next payment date before submitting a cancellation request.

Attempting to cancel App Store / Google Play via Watch Gang

Many users try to cancel through the Watch Gang website when their subscription is billed through Apple or Google Play. In-app subscriptions must be cancelled in the respective app stores to stop future billing.

Comparative recap

Quick comparison

After cancelling

Follow-up actions

Save confirmation emails and monitor your card statements for unexpected charges. If you were charged in error, contact Watch Gang support and your card issuer promptly.

Helpful links and escalation

• Watch Gang support article on stopping shipments: How do I stop automatic shipments?
• App purchase cancellation guidance: Cancel an app-made purchase
• New Zealand consumer rights: Consumer Guarantees Act

Address

Watch Gang mailing address

Watch Gang Inc., P.O. Box 216, 350 N. Glendale Ave., Glendale, California 91206, United States.

Notes for New Zealand customers

There is no separate New Zealand postal address listed; use the email/form methods for fastest response. If you need further escalation, keep CGA guidance and your documentation ready.