Cancel HOICHOI online
Uppsägningstjänst Nr 1 i Sweden
4.9Calculated on 5.6K reviews
Hej,
Jag meddelar er härmed om mitt beslut att avsluta kontraktet avseende tjänsten Hoichoi.
Detta meddelande utgör en fast, tydlig och otvetydig vilja att säga upp kontraktet, med verkan vid första möjliga tidpunkt eller i enlighet med gällande avtalsperiod.
Jag ber er att vidta alla nödvändiga åtgärder för att:
– upphöra med all fakturering från och med det faktiska uppsägningsdatumet;
– bekräfta skriftligen att denna begäran har tagits emot;
– och, i förekommande fall, skicka mig den slutliga räkningen eller bekräftelsen på saldot.
Denna uppsägning skickas till er via certifierad e-post. Sändningen, tidsstämplingen och innehållets integritet är fastställda, vilket gör det till en giltig handling som uppfyller kraven på elektroniskt bevis. Ni har därför alla nödvändiga element för att behandla denna uppsägning på ett korrekt sätt, i enlighet med tillämpliga principer för skriftligt meddelande och avtalsfrihet.
I enlighet med reglerna om skydd av personuppgifter begär jag också att ni:
– raderar alla mina uppgifter som inte är nödvändiga för era juridiska eller redovisningsmässiga skyldigheter;
– stänger alla tillhörande personliga konton;
– och bekräftar den faktiska raderingen av uppgifter enligt tillämpliga rättigheter avseende integritetsskydd.
Jag behåller en fullständig kopia av detta meddelande samt bevis på sändning.
Cancel Hoichoi: Easy Method
What is Hoichoi
Service overview
Hoichoi is a streaming service focused on Bengali-language films, TV series and original content. It offers subscription plans that stream on apps and the web.
Where it is used in New Zealand
Users in New Zealand subscribe via the Hoichoi website or in-app purchases on Apple and Google Play stores. Local pricing appears on the App Store NZ listing.
How to cancel Hoichoi
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID, then Subscriptions.
- Select hoichoi and choose Cancel Subscription.
Cancel via Google Play Store (Android)
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions.
- Select hoichoi and tap Cancel Subscription.
Cancel via web (bank/card/UPI)
- If you paid with UPI, revoke the mandate in your UPI app to stop future payments.
- If you paid with a card, cancel the standing instruction/auto-debit in your net-banking portal.
- If you cannot cancel directly, email support@hoichoi.tv requesting cancellation and include your account email and transaction details.
Additional cancellation notes
- Which method to use depends on how you originally paid (App Store, Google Play, or Hoichoi web).
- Keep confirmation details or screenshots for your records after cancellation.
What happens when you cancel
Subscription access after cancellation
Turning off auto-renewal stops future charges but does not immediately remove access.
Your subscription remains active until the end of the current billing cycle.
Billing and renewals
No further charges are applied after cancellation takes effect at the end of the billing period.
Make sure you cancel through the same platform you originally used to avoid continued billing.
Account data and content
Your account and viewing history typically remain available while your paid period is active.
After expiry, access to premium content will stop unless you re-subscribe.
Will I get a refund?
Official refund policy
Hoichoi’s help centre states subscriptions are non-refundable and cancellation does not trigger a refund.
Cancelling only prevents renewal; it does not automatically return past payments.
Possible exceptions and actions
- If you paid via Apple or Google, check their refund procedures and request a refund from the respective store.
- If Hoichoi refuses a refund you believe is lawful, you can raise a dispute with your card issuer or payment provider.
- Keep evidence (receipts, screenshots, correspondence) when requesting refunds or disputes.
Hoichoi plans and pricing
How prices are shown
App Store NZ lists several monthly and annual prices; plan names are not clearly matched to each price.
For exact current pricing, check the app store listing or hoichoi’s subscription page while in New Zealand.
Pricing table (App Store NZ listings)
| Plan (label) | Price (NZ$) | Period | Notes |
|---|---|---|---|
| Monthly Subscription (App Store listing) | 13.99 | Monthly | App-listed; features unspecified |
| Alternate Monthly Plan (App Store listing) | 19.99 | Monthly | App-listed; features unspecified |
| Alternative Monthly Subscription (App Store listing) | 14.49 | Monthly | App-listed; features unspecified |
| Annual Subscription (App Store listing) | 85.99 | Annual | App-listed; features unspecified |
| Annual Subscription Plan (App Store listing) | 129.99 | Annual | App-listed; features unspecified |
Your consumer rights in New Zealand
Statutory rights overview
Under New Zealand consumer law, some digital purchases may be subject to a cooling-off period or consumer guarantees depending on how the sale occurred.
Statutory rights are separate from a provider’s stated refund policy and can sometimes override a provider’s “non-refundable” clauses.
Practical recourse in NZ
- If you believe your statutory rights apply, contact Hoichoi support first and escalate if needed.
- Seek advice from Consumer NZ or your payment provider and consider a card chargeback or payment dispute if a refund is wrongly denied.
Customer experiences
Summary of positive feedback
There are few to no positive reviews on Trustpilot NZ for hoichoi.tv; most public reviews are negative.
Some users do enjoy the content offering, but positive public feedback is limited on NZ Trustpilot listings.
Common negative reports
- Difficulty cancelling subscriptions or having to email support to stop billing.
- Unexpected or repeated charges, including billing after attempted cancellations.
- Poor customer service responsiveness and technical/streaming issues.
- Some users describe the service as scam-like due to billing practices.
Documentation checklist
What to gather before contacting support
- Your Hoichoi account email and username.
- Payment receipt or transaction ID from the App Store, Google Play, or bank.
- Dates of subscription start and any attempted cancellations.
- Screenshots of billing, subscription screens, or error messages.
What to include in your cancellation email
- Clear subject line (e.g., “Please cancel my Hoichoi subscription - account@example.com”).
- Include the payment method, transaction reference, and a request for confirmation.
- Attach screenshots if you experienced billing after cancellation or failed attempts to cancel.
Common mistakes
Assuming cancelling in one place cancels everywhere
Canceling on the Hoichoi website does not stop App Store or Google Play in-app renewals.
Always cancel through the same platform used to purchase the subscription.
Not keeping confirmation and not revoking mandates
Many users forget to save cancellation confirmations or fail to revoke bank/UPI mandates, which can lead to continued charges.
Always record confirmation emails and, for UPI or auto-debits, revoke the mandate in your banking or UPI app.
Comparative recap
Quick comparison of cancellation routes
| Method | Refund likely? | Steps | Typical response/action time |
|---|---|---|---|
| App Store (iOS) | No (request via Apple) | Settings → Apple ID → Subscriptions → Select hoichoi → Cancel | Immediate cancellation for next renewal; refunds via Apple review |
| Google Play Store (Android) | No (request via Google) | Play Store → Profile → Payments & Subscriptions → Subscriptions → Select hoichoi → Cancel | Immediate stop for renewal; refunds via Google review |
| Hoichoi web (card/UPI) | Unlikely (Hoichoi states non-refundable) | Revoke mandate in UPI or bank; or email support@hoichoi.tv with details | Cancellation effective end of billing cycle; support response times vary |
After cancelling
What to do immediately after cancellation
- Save any cancellation confirmation or screenshot you receive.
- Monitor your card or bank account for unexpected charges over the next billing period.
Useful links and next steps
- Hoichoi Help Centre - cancellation and billing: How do I cancel auto-renewal/mandate?
- Hoichoi Help Centre - subscription & billing info: How do I cancel my subscription?
- Trustpilot NZ hoichoi.tv reviews (for community reports): Trustpilot NZ - hoichoi.tv
- Consumer information in NZ for disputes: Consumer NZ
Address
Contact method for cancellations
Hoichoi does not provide a New Zealand postal address for cancellations.
All cancellation or subscription-support requests must be sent by email to support@hoichoi.tv.
What to expect when you email
Include your account email, payment receipts and a clear cancellation request to speed processing.
Keep copies of all correspondence and follow up if you do not receive confirmation within a few business days.
FAQ
Viktig varning om tjänstens begränsningar
I syfte att vara transparent och förebyggande är det viktigt att påminna om de begränsningar som är inneboende i alla digitala sändningstjänster, även när de är tidsstämplade, spårade och certifierade. Garantierna gäller sändningen och de tekniska bevisen, men aldrig mottagarens beteende, flit eller beslut.
OBS, Postclic kan inte:
- garantera att mottagaren tar emot, öppnar eller tar del av ditt e-brev.
- garantera att mottagaren behandlar, accepterar eller utför din begäran.
- garantera riktigheten eller fullständigheten av innehållet som skrivits av användaren.
- garantera giltigheten av en felaktig eller icke-uppdaterad adress.
- förhindra en tvist från mottagaren om brevets juridiska räckvidd.