Cancel MAGELLANTV online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Magellantv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Magellantv: Simple Process
What is Magellantv
Service overview
MagellanTV is a subscription streaming service focused on documentary content across history, science, nature, and culture.
The service is ad-free, offers high-quality video (including 4K/UHD on supported titles), and includes subtitles for many programs.
How it is typically delivered
MagellanTV is available via the MagellanTV website, smart TV apps, and mobile apps where supported.
Subscriptions may be managed directly on the site or through platform stores for in-app purchases (for example, Apple App Store).
How to cancel Magellantv
Web (MagellanTV site)
- Log into your account on the MagellanTV website.
- Click the profile icon and choose the cancel option from your account settings.
- Cancellation becomes effective from the next billing cycle; you keep access until the period ends.
- No refunds are issued for amounts already paid (per MagellanTV Terms & Conditions).
App Store (iOS) and Google Play
- iOS (App Store): Cancel via your App Store account - subscriptions made as an in-app purchase must be cancelled through Apple's subscription management.
- Google Play: There is no explicit MagellanTV documentation found; cancel via Google Play subscription settings in your Google account (standard for Android in-app subscriptions).
- When subscribed through a platform store, that platform controls auto-renew and refund processes.
What happens when you cancel
Access and renewal
After cancelling, your subscription will not renew at the next billing date and remains active until the end of the paid billing period.
Cancellation stops future billing but does not prorate or refund amounts already charged.
Account and data
Your account and profile remain available so you can sign in until the subscription period expires.
For details about data retention or account deletion, review MagellanTV's terms or contact support directly.
Will I get a refund?
Standard refund policy
MagellanTV's published policy states there are no refunds once a subscription has been paid, even if you cancel before the end of the billing period.
This policy is stated in MagellanTV's Terms & Conditions and supporting FAQ materials.
Free trials and exceptions
- Monthly plan: 7-day free trial - cancel during the trial to avoid billing.
- Annual plan: 14-day free trial - cancel during the trial to avoid billing.
- If you subscribed via Apple or Google, platform-specific refund policies may also apply; contact the platform for any exceptions.
Magellantv plans and pricing
Available plans (summary)
The most commonly referenced plans are a monthly plan and an annual plan, each with a free trial period.
Specific prices are not published here; pricing may vary by region and over time.
Price table
| Plan | Billing period | Free trial | Price |
|---|---|---|---|
| Monthly | Monthly | 7-day | Varies |
| Annual | Annual | 14-day | Varies |
Your consumer rights in New Zealand
Statutory protections
MagellanTV's published policy does not state any specific New Zealand 14-day cooling-off or refund right.
New Zealand consumers also have rights under local laws such as the Consumer Guarantees Act; these laws may affect remedies available in some situations.
Practical steps for NZ customers
- Keep receipts and subscription confirmations as evidence of purchase.
- If you believe a refund or remedy is required under NZ law, contact MagellanTV support in writing and, if needed, seek advice from local consumer protection authorities.
- If you paid via Apple or Google, you may also contact those platforms about billing disputes.
Customer experiences
Positive feedback
Users praise MagellanTV for a wide selection and depth of documentary content, good curation, and strong video quality including 4K where available.
Reviews note the service is ad-free and offers helpful subtitles for many programs.
Negative feedback
Some users report insensitive or poorly timed marketing emails to inactive users, which caused distress in isolated cases.
Other feedback highlights navigation difficulties in the app interface, making it harder to find specific programs.
Documentation checklist
What to gather before contacting support
- Account email and username used to subscribe.
- Order confirmation or receipt showing subscription date and payment method.
- Screenshot of your subscription status or cancellation screen, if available.
- Details of whether the purchase was made via web, Apple App Store, or Google Play.
How to present your request
- State clearly whether you want cancellation only or are requesting a refund (note: refunds are generally not provided).
- Attach receipts and screenshots to speed up support handling.
- If escalated, keep a record of dates and responses for any dispute or consumer-protection inquiry.
Common mistakes
Canceling in the wrong place
A common error is attempting to cancel an in-app purchase on the MagellanTV site when the subscription was bought through Apple or Google.
For App Store purchases, cancel in your Apple ID subscriptions; for Google Play, cancel in your Google Play subscriptions.
Expecting immediate refunds or loss of access
Some users expect an immediate refund after cancelling - MagellanTV’s policy states payments already made are non-refundable.
Others mistakenly believe cancelling removes immediate access; in reality, access typically continues until the end of the paid period.
Comparative recap
At-a-glance comparison
| Feature | MagellanTV (Web) | Platform stores (App Store / Google Play) |
|---|---|---|
| How to cancel | Log into website → profile icon → cancel | Cancel via the platform's subscription management (Apple ID or Google Play) |
| Refunds | No refunds once paid (per MagellanTV terms) | Subject to platform refund policies; contact Apple/Google for platform purchases |
| Free trial | Monthly 7-day, Annual 14-day | Same trial applies, but billing controlled by the platform for in-app purchases |
| Notes | Cancellation effective next billing cycle; access continues until period end | Google Play instructions not explicitly documented by MagellanTV; follow Google/Apple guidance |
After cancelling
What to check immediately
Confirm your cancellation status in your MagellanTV account or the platform where you subscribed.
Save confirmation screenshots and any emails that show the subscription will not renew.
Useful support links
- MagellanTV Help / FAQ
- MagellanTV Terms & Conditions
- Apple - manage subscriptions
- Google Play - manage subscriptions
- New Zealand consumer protection (consumerprotection.govt.nz)
Address
Corporate mailing address
MagellanTV LLC, 1875 Connecticut Avenue NW, 10th Floor, Washington, DC 20009, United States.
No specific New Zealand postal address was identified in the publicly available materials.
How to send written notices
If you need to send a formal written notice or copyright communication, use the corporate address above and reference the relevant account details.
Also check MagellanTV's Terms of Use for other contact addresses that may be provided for specific legal notices.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.