Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Racing Tv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Racing Tv: Easy Method
What is Racing Tv
Overview
Racing TV is a subscription service that broadcasts live horse racing and provides catch-up coverage. It offers international and UK/Ireland subscription options, plus apps on common platforms.
Service elements
The service includes live race streams, a 7-day catch-up feature on some plans, and platform access via web and mobile apps. Availability and management options differ by customer region and app store.
How to cancel Racing Tv
International customers (outside UK/Ireland)
- Sign in at intl.racingtv.com.
- Go to the "My Account" section.
- Follow the on-screen option to cancel your subscription; confirm when prompted.
UK/Ireland customers and phone-only cancellation
- UK/Ireland standard subscriptions normally require cancellation by phone with Racing TV customer services.
- Find the correct customer service number on Racing TV's contact page before calling.
App Store & Google Play subscriptions
- If you subscribed through the App Store or Google Play, manage or cancel the subscription through your Apple or Google account settings.
- Racing TV generally cannot cancel in-app subscriptions directly; use the store's subscription management tools instead.
What happens when you cancel
Access after cancellation
Typically you keep access until the end of your paid billing period. Access usually stops on the expiry date of the current subscription term.
Automatic renewal
Cancellation stops future automatic renewals. If you cancel within the trial, ensure cancellation is completed before trial expiry to avoid renewal charges.
Account and data
Your account remains active for record and billing purposes; Racing TV may retain certain data per its privacy policy. Export any personal data you need before contacting support if required.
Will I get a refund?
Statutory cooling-off period (where applicable)
Under a statutory 14-day cooling-off right (applicable in some jurisdictions), you can cancel within 14 days and be charged only for days of service used.
Connection or setup fees are often non-refundable during this cooling-off period.
After the statutory period
- After the 14-day period, contracts are typically binding and refunds are generally not provided.
- Exceptions may apply if Racing TV makes significant changes to the service or ceases broadcasting; in those cases pro-rata refunds may be considered.
Racing Tv plans and pricing
Plan summary
Below is the known international monthly plan and an approximate NZD conversion for reference. Official NZ-specific pricing was not found.
Price details
| Plan | Price (GBP) | Approx. Price (NZD) | Period | Features |
|---|---|---|---|---|
| Racing TV International | £29.99 | ≈ NZ$63.00 | Monthly | Live horse racing + 7-day catch-up |
Your consumer rights in New Zealand
Cooling-off and cancellations
New Zealand does not generally provide an automatic 14-day cooling-off right for most online subscriptions. Check the provider's published cancellation policy to confirm any offered trial or cooling-off terms.
Consumer Guarantees and Fair Trading
Under New Zealand consumer protections, services must meet reasonable quality, fit-for-purpose, and description standards. Misleading advertising or failures to provide the promised service can be challenged under local law.
Practical steps for NZ consumers
- Keep records of sign-up, trial terms and cancellation attempts.
- If you believe the service was misrepresented or faulty, complain to Racing TV first and escalate to consumer protection bodies if unresolved.
- Consider contacting the Commerce Commission or a local consumer advice service for guidance on disputes.
Customer experiences
Common complaints
Some customers report difficulty cancelling free trials, which has led to unexpected annual or renewed charges unless cancellation was completed by phone.
Users have also reported app instability such as freezing, buffering, white screens or crashes, particularly on FireStick and mobile devices.
Service and collections issues
There are reports of slow or unhelpful customer service responses and some complaints about debt collection attempts following missed payments or cancellation disputes.
Documentation checklist
What to have ready before cancelling
- Account email and password used to sign up.
- Subscription start date, trial expiry date and payment method details.
- Screenshots or copies of the terms, trial offer, and any confirmation emails.
If you need to escalate
- Records of cancellation attempts (dates, times, phone call notes).
- Copies of any billing statements or unexpected charges.
- Correspondence with Racing TV support.
Common mistakes
Relying on the wrong cancellation channel
Example: International customers cancelling via phone when they could use the "My Account" page. Use the appropriate channel for your region to avoid delays.
Missing trial deadlines and app-store subscriptions
Example: Subscribing through the App Store or Google Play and attempting to cancel via the Racing TV website. For in-app subscriptions, cancel through the app store to avoid renewal charges.
Poor record keeping
Example: Not saving confirmation emails or screenshots after cancelling. Keep evidence of cancellation and dates to support any disputes about charges.
Comparative recap
Key comparison points
| Feature | International customers | UK/Ireland customers | App Store / Google Play |
|---|---|---|---|
| How to cancel | Via "My Account" at intl.racingtv.com | By phone to customer services (no email cancellation) | Manage via Apple/Google account settings |
| Refunds | 14-day cooling-off may apply; connection fee non-refundable | Same rules; after statutory period refunds unlikely | Refunds handled by respective app store policies |
| Common issues | Free trial cancellation problems reported | Free trial and phone-only cancel complaints | Must use store's subscription tools; Racing TV cannot cancel it directly |
After cancelling
Check access and charges
Verify the date your access ends and check your bank or card statement for any unexpected charges after cancellation.
Useful links
- Racing TV international account login
- Racing TV contact and support
- Apple: manage subscriptions
- Google Play: cancel subscriptions
Address
Racing TV head office
Racing TV, Gillingham House, 38-44 Gillingham Street, SW1V 1HU, London, United Kingdom
Notes on postal cancellations
No New Zealand - specific postal cancellation address was found. Use the web account or contact page for the correct cancellation route for your region.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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