Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yippee service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Yippee: Easy Method
What is Yippee
Overview
Yippee is a subscription streaming service that provides ad-free, faith-based family content for children, including shows like VeggieTales, Superbook, and Danny Go!.
The service is available via web, iOS (App Store), and Android (Google Play) and is designed for worry-free viewing with curated, family-friendly programming.
Content focus
Yippee focuses on safe, faith-oriented children's programming and positions itself as an alternative to mainstream platforms for families seeking religious and educational content.
Content selection and navigation are tailored toward younger viewers, though some users report limitations for older children.
How to cancel Yippee
If you subscribed via Apple iOS (App Store)
- Open your iPhone or iPad Settings and tap your name, then Subscriptions.
- Find Yippee in the list and choose Cancel Subscription to stop future renewals.
- Yippee cannot cancel App Store subscriptions for you; you must cancel through Apple.
- More info: How to cancel on iOS.
If you subscribed via Google Play (Android)
- Open the Google Play Store app and tap your profile, then Payments & subscriptions → Subscriptions.
- Select Yippee and tap Cancel subscription to stop future billing.
- Yippee cannot cancel Google Play subscriptions for you; you must cancel through Google Play.
- More info: How to cancel on Android.
If you subscribed via the web (yippee.tv)
- Sign in at yippee.tv and go to Account Settings → Billing & Subscriptions → Manage Subscriptions.
- Choose Cancel Subscription; you will keep access until the end of the current paid period.
- Web subscribers can also pause a monthly subscription (1 - 3 months) from Manage Subscription.
- More info: Cancel on the web and Pause a subscription.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing cycle.
You will retain full access to Yippee content through that paid period; access ends when the paid period expires.
Renewal and account data
After cancellation, the subscription will not renew automatically unless you re-subscribe or resubscribe via the original platform.
Your account and viewing data typically remain on Yippee's system per their privacy and account policies; check your account settings to review stored information.
Will I get a refund?
Standard refund policy
Yippee's stated policy is that cancellations take effect at the end of the current billing cycle and they do not issue refunds for partial billing periods.
There is no indication in Yippee's public materials of a 14-day automatic cooling-off or refund right for digital subscriptions.
Possible exceptions and remedies
- If the service fails to meet basic standards (e.g., faulty streaming, grossly misleading descriptions), New Zealand consumer law may offer remedies.
- Refunds under New Zealand law are not automatic; they depend on whether the service breaches guarantees such as reasonable care and fitness for purpose.
- If you believe you have a valid complaint, gather evidence (screenshots, dates, receipts) and contact Yippee support or New Zealand consumer authorities.
Yippee plans and pricing
Current plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | NZ$13.99 | Monthly | Full access to Yippee content via in-app subscription |
| Yearly | NZ$79.99 | Annual | Full access to Yippee content for one year via in-app subscription |
Pricing notes
Prices are sourced from the New Zealand App Store listing and may differ slightly by platform (iOS vs Android) or at purchase time.
Confirm the final price in the app store or at checkout when subscribing.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be provided with reasonable care and skill, fit for purpose, and charged at a reasonable price.
The CGA does not automatically give a 14-day cancellation right for digital subscriptions unless a provider offers one.
How the CGA may apply to Yippee
- If Yippee's streaming is faulty or the service is materially different from its description, you may be entitled to remedies under the CGA.
- Remedies can include repair, replacement, or refund depending on the nature and severity of the failure.
- Start by contacting Yippee support with evidence; if unresolved, consider lodging a complaint with New Zealand consumer protection authorities.
Customer experiences
Positive feedback
- Many users praise Yippee for safe, ad-free, faith-based content and view it as good value for families.
- Reviewers often highlight trusted children's shows and worry-free browsing as major benefits.
Common complaints
- Some subscribers report app glitches, buffering, or streaming performance issues on certain devices.
- Other criticisms include limited content variety for older children, dated animation, and navigation or organisation problems in the app.
Documentation checklist
Documents to gather
- Receipt or proof of payment (App Store, Google Play, or web receipt).
- Account email and username used for the Yippee subscription.
- Screenshots showing subscription status, billing dates, or any error messages.
When to contact support
- If you need assistance cancelling a web subscription or have questions about billing, contact Yippee via their help pages.
- If you believe the service breached your consumer rights, gather evidence before contacting Yippee or filing a complaint with NZ authorities.
Common mistakes
Cancelling in the wrong place
A frequent mistake is attempting to cancel an App Store or Google Play subscription through the Yippee website; platform subscriptions must be cancelled through Apple or Google.
Always check which platform processed your payment before following cancellation steps.
Assuming an automatic refund or immediate loss of access
Many users expect an immediate refund or instant loss of access after cancelling; Yippee cancels future billing but keeps your access until the billing period ends.
Also, automatic refunds are not guaranteed - refunds depend on policy and, in some cases, consumer law determinations.
Comparative recap
At-a-glance
| Subscription route | Who cancels | Refund policy | Pause available | Access after cancel |
|---|---|---|---|---|
| Apple iOS (App Store) | Cancel via Apple subscription settings | No partial-period refunds generally; Apple handles billing queries | No (not available for App Store) | Access until end of paid period |
| Google Play (Android) | Cancel via Google Play subscriptions | No partial-period refunds generally; Google handles billing queries | No (not available for Google Play) | Access until end of paid period |
| Web (yippee.tv) | Cancel in Account Settings → Billing & Subscriptions | No partial-period refunds generally; contact Yippee support for issues | Yes (monthly can be paused 1 - 3 months) | Access until end of paid period |
Key differences
The main differences are who controls cancellation (Apple/Google vs Yippee web) and whether pausing is available (web only).
Billing disputes for platform subscriptions are generally handled by the platform provider rather than Yippee directly.
After cancelling
What to check next
- Confirm cancellation by checking your App Store / Google Play subscriptions or web account confirmation.
- Keep receipts and any confirmation emails until the billing period has ended and any issues are resolved.
Useful links
- Cancel on iOS (App Store)
- Cancel on Android (Google Play)
- Cancel or manage subscriptions on the web
- Pause a web subscription
- NZ consumer rights and how to complain
Address
Support mailing address
Yippee Entertainment, Inc., Attn: Customer Support, 2442 Michelle Dr., Tustin, CA 92780, United States.
Other contact options
For subscription management and support, use the Yippee help pages listed above. Platform-related billing issues are handled via Apple or Google where applicable.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.