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Cancel CONSTANT CONTACT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Constant Contact service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Constant Contact: Easy Method
What is Constant Contact
Overview
Constant Contact is an email marketing service for small businesses and organisations. It provides tools to design campaigns, manage contact lists, and track results.
Core use cases
Typical uses include newsletters, event invitations, and basic automation for customer outreach. Plans are subscription‑based and billed in US dollars.
How to cancel Constant Contact
Cancel web/direct subscriptions
- Call Constant Contact Customer Support before your next billing date to stop auto‑renewal. For callers outside US/Canada use +1 781 472 8120.
- Some accounts cannot be cancelled online due to account flags or third‑party billing arrangements; calling support is recommended in those cases.
Cancel mobile app store subscriptions
- If you subscribe via Apple App Store or Google Play, manage and cancel the subscription through your App Store or Google Play account settings.
- App store billing is separate from web billing; cancelling in the app store typically follows Apple/Google rules rather than Constant Contact web support.
What happens when you cancel
Access and billing
After cancelling a web/direct subscription you generally retain access until the end of your current billing cycle. Auto‑renewal is stopped for future cycles.
Data, credits and reactivation
Prepaid credits are usually surrendered on cancellation and automated functions cease. Accounts can often be reactivated for a limited period (e.g., up to 120 days) before purging.
Will I get a refund?
Official refund stance
Constant Contact states that, except as specifically set forth in its terms, there are no refunds for fees paid. Prepayments are generally non‑refundable even if you cancel early.
Possible exceptions
- A pro‑rata refund may be considered only if Constant Contact terminates your service without cause, per their terms.
- No specific 14‑day cooling‑off refund is stated for Singapore in the public documentation.
Constant Contact plans and pricing
Pricing summary
Official and third‑party sources list Constant Contact plan prices in US dollars. Singapore‑specific (SGD) pricing is not publicly provided.
Notes on conversion
To estimate local cost, convert USD prices to SGD at the prevailing exchange rate at time of purchase. Features vary by plan tier.
| Plan | Price | Period | Features |
|---|---|---|---|
| Lite | US$12.00 | Monthly | Basic email marketing; 1 user; up to 500 contacts (USD basis) |
| Standard | US$35.00 | Monthly | Advanced automation and segmentation; up to 3 users; up to 500 contacts (USD basis) |
| Premium | US$80.00 | Monthly | All features; unlimited users; up to 500 contacts; includes SEO, heatmaps (USD basis) |
Your consumer rights in Singapore
Local statutory position
Constant Contact’s public policies do not mention an express 14‑day cooling‑off refund right for Singapore consumers. Their published terms emphasise no refunds for prepayments.
Practical considerations
- Consumers in Singapore remain covered by general unfair practices protections under local law, but Constant Contact does not offer special local refund terms in publicly available documents.
- If you believe you face an unfair practice, consider seeking local consumer advice for next steps.
Customer experiences
Positive feedback
Users praise Constant Contact for ease of use, intuitive campaign creation, and useful templates and integrations. Several review sites note suitability for small organisations and non‑profits.
Negative feedback
Common complaints include difficulty cancelling, lack of refunds, billing errors, and customer service delays. Review platforms document experiences with long hold times and subscription friction.
Documentation checklist
What to prepare before cancelling
- Account email and login details.
- Last invoice or billing statement showing next billing date.
- Payment method details (card on file, billing platform).
What to keep after cancelling
- Written confirmation of cancellation (email or support reference number).
- Export of contact lists and campaign data if you need them later.
Common mistakes
Timing errors
Example: waiting until after the next billing date to request cancellation. If you miss the cut‑off, you may be charged for the next period.
Assuming one cancellation method covers all
Example: cancelling an in‑app subscription in App Store/Google Play does not always cancel a web/direct subscription. Verify which billing channel you used and cancel in the correct place.
Comparative recap
Quick side‑by‑side
The table below summarises key consumer points for Constant Contact.
How to read this table
- Use it to check cancellation method, refund likelihood, and post‑cancel access.
- Keep a copy of confirmation when you cancel to avoid disputes.
| Aspect | Constant Contact | Notes |
|---|---|---|
| Cancellation method | Phone for web/direct; App Store/Google Play for mobile subscriptions | Some accounts may be flagged or billed via third parties requiring different steps |
| Refund policy | Generally no refunds for prepayments | Only rare pro‑rata refunds if company terminates without cause |
| Access after cancel | Access until end of current billing cycle; data portable briefly | Prepaid credits typically forfeited |
After cancelling
Confirm and record
- Save any cancellation confirmation or support reference number you receive.
- Export contacts and campaign assets you may need later.
Further reading and help
- For step‑by‑step third‑party guides, see JoinChargeback: How to cancel Constant Contact.
- For reviews and user reports, see Sitejabber: Constant Contact reviews and TechRadar review.
- For pricing summaries and comparisons, see EmailToolTester: Pricing.
Address
Postal address
1601 Trapelo Road, Waltham, MA 02451, United States
Notes on written notices
Written cancellation notices can be sent by registered postal mail to the address above where you prefer documented proof. If you use post, keep tracking and delivery receipts.