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Regus

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Regus Virtual Office | Postclic
Regus
07‑01 Bharat Building, 3 Raffles Place
048617 Singapore Singapore
community@regus.com
Cancellation of Regus contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Regus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Regus
07‑01 Bharat Building, 3 Raffles Place
048617 Singapore , Singapore
community@regus.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Regus. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Regus: Easy Method

What is Regus

Company overview

Regus is a global provider of flexible workspaces, offering private offices, coworking desks, meeting rooms and virtual office services in multiple locations including Singapore.

Services are subscription-based and typically run on fixed-term agreements that specify access, billing and notice periods.

Common services in Singapore

Regus offers virtual offices (business address), hot desks, dedicated desks, private offices and meeting-room hire across Singapore centres.

You can view Regus Singapore offerings on the official site for location and pricing details.

How to cancel Regus

Using the web portal (myregus.com)

  • Log in to your Regus account (myregus.com or the Regus web portal).
  • Go to Account > Products and services > End Agreement to submit your notice.
  • Ensure your notice matches the notification period specified in your contract; agreements normally end at contract expiry and cannot be cancelled early.

Mobile apps and alternative channels

  • There is no separately documented cancellation flow for App Store/Google Play apps; use the web portal as the primary channel.
  • If you need help, contact your Regus centre manager or support through the Regus website for guidance and record the conversation.

What happens when you cancel

Access and services

Your access to workspace and member services continues until the contract end date or the effective termination date agreed in writing.

Do not assume immediate deactivation; confirm the last date of access in writing.

Billing, invoices and deposits

Invoices generally continue until the contract end date. Retainer deposits are returned after exit but users report frequent delays.

Keep all invoices and payment records when you submit notice to avoid disputes about continuing charges.

Data, mail and property

Arrange mail forwarding and data exports before termination to avoid loss of correspondence or account information.

Return keys, access cards and any centre property by the date stated in your termination confirmation to prevent additional charges.

Will I get a refund?

Standard policy

Regus requires adherence to the contract notification period; contracts typically end at expiry and are not cancellable early as a matter of policy.

Because billing continues until contract end, automatic pro-rata refunds are not guaranteed unless the contract or centre manager agrees otherwise.

Exceptions and known issues

  • Retainer/holding deposit refunds have been reported to be delayed - sometimes several months - despite timely exit notices.
  • There is no clear evidence Regus Singapore provides a 14‑day consumer cooling-off right for business contracts such as virtual offices.
  • If you believe a charge is unauthorised, escalate immediately and keep written records of each escalation.

Regus plans and pricing

Pricing table

Plan Price Period Features
Individual Private Office (per person per day) S$19.00 Per person per day Fully serviced private office for 1 - 2 people, based on 24‑month contract
Small Team Office (per person per day) S$19.00 Per person per day Serviced office for small teams (2 - 5 people), based on 24‑month contract
Large Team Office (per person per day) S$19.00 Per person per day Serviced office for larger teams (5 - 20 people), based on 24‑month contract
Dedicated Coworking Desk (per person per day) S$15.00 Per person per day Dedicated coworking desk, based on 24‑month contract
Coworking Access Plan (per person per day) S$18.00 Per person per day Access plan (e.g., 5/10/unlimited days per month)
Day Office S$258.00 Per person per day Short‑term office use for a day
Meeting Room S$45.00 Per hour Meeting room hire per hour
Hourly Coworking S$92.00 Per person per day Hourly coworking (charged per day equivalent)
Business Address / Virtual Office plans S$3.00 Per day Business address or virtual office plan per day
Office Access Plan S$35.00 Per person per day Access plan for private offices per person per day
Regus The Signature - Hot desk S$498.00 Per month Dedicated open‑space workstation monthly rate (The Signature, Changi Business Park)
Regus The Signature - Private office S$605.00 Per month Private office workstation monthly rate (The Signature)
PLUS Building - Virtual Office (1 person) S$79.00 Per month Virtual office for 1 person, PLUS Building listing as of Feb 2026
PLUS Building - Private Office (1 person) S$747.00 Per month 1‑person private office at PLUS Building listing as of Feb 2026
LiquidSpace - The Signature Private Office (1) S$1,078.00 Per month Private office for 1 person, move‑in ready (min 1‑month term)
LiquidSpace - The Signature Private Office (2) S$1,418.00 Per month Private office for 2 people
LiquidSpace - The Signature Private Office (3) S$1,916.00 Per month Private office for 3 people
LiquidSpace - The Signature Private Office (4) S$2,548.00 Per month Private office for 4 people
LiquidSpace - The Signature Team Office (5) S$3,188.00 Per month Team office for 5 people
LiquidSpace - The Signature Team Office (10) S$6,376.00 Per month Team office for 10 people
LiquidSpace - The Signature Team Office (15) S$9,570.00 Per month Team office for 15 people

Notes on pricing

Prices above reflect standard offerings and real‑world listings as provided in the verified data set.

Always confirm exact rates, minimum term and any centre-specific fees with Regus before signing or cancelling.

Your consumer rights in Singapore

Relevant legal points

Under Singapore law, unfair contract terms may be challenged; Section 4 of the Consumer Protection (Fair Trading) Act (CPFTA) prohibits terms imposing unreasonable obligations.

Terms that force payment for unused services or rigid continuation despite relocation may raise concerns under fair trading rules.

Cooling-off and business contracts

The 14‑day cooling‑off/withdrawal right generally applies to consumer contracts and is unlikely to apply to business services such as Regus virtual offices.

If you believe a contract term is unfair, seek specialist legal or consumer-advice support and preserve all correspondence and invoices.

Customer experiences

Positive feedback

Many users praise helpful staff and convenient locations for day‑to‑day workspace needs.

Positive reviews often mention friendly centre teams and useful meeting‑room facilities.

Negative feedback

  • Several customers report difficulty cancelling early and being charged until contract end despite relocation.
  • Multiple reports indicate significant delays in retainer deposit refunds and challenging escalation paths for unauthorised charges.
  • Some customers describe slow or non‑responsive customer service requiring repeated follow‑ups.

Documentation checklist

Essential documents to gather

  • Signed contract and any amendments or annexes.
  • Proof of payment for deposits and monthly invoices.
  • Written notice of termination (email or portal confirmation).

Supporting evidence for disputes

  • All correspondence with Regus (emails, chat logs, centre messages).
  • Bank statements showing disputed charges and any refunds.
  • Photos or inventories proving condition of returned keys/space if relevant.

Common mistakes

Not checking notice periods

Many users assume monthly cancellation but contracts often require a specific notification period and may lock in fees until expiry.

Always review the notification clause before signing or submitting a termination.

Relying on verbal promises

Customers sometimes accept verbal assurances from staff that are not recorded; without written confirmation, these are hard to enforce.

Obtain written confirmation for any special termination agreement or refund promise.

Comparative recap

Quick summary table

Aspect Regus (Singapore) Typical alternatives
Cancellation ease Requires adherence to contract notice; limited early cancellation options Some competitors offer monthly or shorter terms allowing earlier exit
Refund speed (deposits) Reports of delayed retainer refunds (weeks to months) Smaller operators may process refunds faster, but practices vary
Best for Businesses needing established global network and multiple centre access Startups or short-term users wanting flexible month-to-month arrangements
Pricing model Per-day, per-person and monthly plans with 24‑month options common Alternatives sometimes offer more granular hourly or month-to-month pricing

Takeaways

If flexibility and quick refunds are priorities, compare contract terms and ask about deposit handling before committing.

Keep written records of all agreements and cancellation confirmations to protect your position.

After cancelling

Immediate next steps

  • Save your termination confirmation and final invoice from the Regus portal.
  • Arrange mail forwarding and update your business address with authorities, banks and clients.

Useful links

Address

Primary mailing address

07‑01 Bharat Building, 3 Raffles Place, Singapore 048617

What to check before sending documents

Confirm the correct Regus centre and contact person for termination paperwork before posting physical documents.

Always follow up via the web portal or email and obtain written acknowledgement of receipt.

FAQ

To cancel your Regus membership, log in to your account at myregus.com, navigate to Account > Products and services > End Agreement, and submit your notice. Ensure your notice complies with the notification period specified in your contract.

Refunds for Regus plans are not guaranteed as billing continues until the contract end date. Retainer deposits may take weeks to months for processing, so keep all invoices and records to avoid disputes.

Regus contracts typically cannot be cancelled early unless specified in your agreement. Ensure you adhere to the notice period to avoid additional charges and confirm your last date of access in writing.

After cancellation, arrange for mail forwarding and data exports before termination to avoid loss of correspondence. Return any keys or access cards by the termination date to prevent extra charges.

You can cancel your Regus services in writing via email or registered postal mail. Check your contract for the official cancellation channels and keep proof of your cancellation request.