Cancellation Resume.Com: Easy Method

What is Resume.Com

Overview

Resume.Com (also referenced as Resume.co / Resume.com) is an online resume and cover-letter builder offering free templates and a paid Pro plan with additional features.

The platform provides templates, AI writing features, downloads in multiple formats, and tools for keyword targeting and content analysis.

Main features

Features include unlimited resumes and cover letters, AI-assisted content (bullets, summaries), build scores, keyword targeting, unlimited downloads, and template access.

Paid features are sold as a Pro subscription; free accounts retain basic builder access.

How to cancel Resume.Com

Cancel via the website (recommended)

• Log into your Resume.com / Resume.co account on the web.
• Go to the Subscription or Account section and choose "Cancel Subscription".
• If you cannot cancel online, contact support by email: [email protected] or by phone at 855‑568‑11962.
• Reference a cancellation confirmation or take a screenshot for your records.

Cancel via mobile app stores

• Apple App Store (iOS): Open Settings → tap your name → Subscriptions → select Resume.com/Resume.co → Cancel Subscription. Resume.Com cannot cancel iOS subscriptions for you.
• Google Play (Android): Open Google Play Store → profile icon → Payments & subscriptions → Subscriptions → select Resume.com/Resume.co → Cancel subscription. Resume.Com cannot cancel Android subscriptions for you.
• For guidance on cancellation steps, see a community guide: Postclic: How to cancel Resume.com.

What happens when you cancel

Access after cancellation

After cancellation, access to paid features typically remains until the end of the current paid period.

You should verify the expiry date in your account or by checking the cancellation confirmation.

Renewals and data

Auto-renewal will stop once cancellation is processed for the relevant billing channel (web or app store).

Your account data (resumes, drafts) usually remains available under your account unless you delete it; check the account settings for data options.

Will I get a refund?

Web purchases (Resume.Com direct)

Resume.Com states a "no questions asked" full refund if requested within 14 days of purchase for web purchases; this applies to payments made within the last 90 days.

Official refund details are available from the vendor: Resume.Com refund policy.

App-store purchases and exceptions

• Purchases made through the Apple App Store or Google Play require refunds to be requested through Apple or Google; Resume.Com cannot directly issue those refunds.
• Some sources note an alternative reference to a possible 30‑day refund if contacting support by phone or email, but the primary published policy is 14 days.
• If you believe the published policy is not honored, retain evidence and escalate (see consumer rights section below).

Resume.Com plans and pricing

Available plan (documented)

Pricing notes

Resume.Com lists pricing in USD (Pro Plan US$29/month). The SGD figure above is an approximate conversion (1 USD ≈ 1.45 SGD as of Feb 2026).

No official SGD pricing or App Store listing in SGD was located in the verified sources.

Your consumer rights in Singapore

General retail and statutory protections

Singapore retailers are generally not legally required to refund for a change of mind unless goods or services are defective or not as described.

The Consumer Protection (Fair Trading) Act protects against unfair practices, and sellers must not mislead or use unfair terms.

Digital services and enforcement

• For digital services, refunds are not automatic unless the service is defective or significantly different from its description.
• If Resume.Com fails to honour its advertised refund policy (for example, refusing a 14‑day no‑questions refund), this may be an unfair practice you can escalate.
• Escalation routes include your bank (chargeback) or filing a complaint with the Consumers Association of Singapore (CASE); keep documentation when escalating. See additional guidance: Singapore consumer guidance.

Customer experiences

Positive feedback

Some users praise Resume.Com's templates and say the builder helped secure interviews or jobs.

Other reviewers note a user-friendly interface and helpful customer service in a subset of Sitejabber reviews.

Negative feedback

• Many Trustpilot reviews report recurring or unauthorized charges after cancellation and delays or refusals of refunds.
• Sitejabber reviews include complaints about auto-renewals without clear consent, difficulty obtaining refunds, and poor communication from support.
• These mixed reports suggest keeping careful records when subscribing or cancelling; see reviews: Trustpilot and Sitejabber.

Documentation checklist

What to collect

• Account email, order number, subscription start date, and payment method details.
• Screenshot or copy of subscription settings showing cancellation, confirmation emails, and timestamps.
• Bank or card statements showing the charge(s) if you need to dispute billing.

How to present evidence

• Compile a single folder with dated screenshots and copies of messages to [email protected].
• When contacting your bank or a consumer agency, include the timeline, copies of communications, and refund policy references.

Common mistakes

Canceling via the wrong channel

Example: trying to cancel an App Store subscription from the Resume.Com website. App-store subscriptions must be cancelled through Apple or Google.

Always check where the original charge was processed (direct sale vs app store) before cancelling.

Missing or insufficient evidence

Example: not saving a cancellation confirmation or relying only on verbal assurance from support. Without proof, disputes are harder to win.

Save screenshots, confirmation emails, and transaction records immediately after cancelling.

Comparative recap

Cancellation method comparison

Key takeaway

Cancel via the same channel you used to subscribe and keep clear proof of cancellation and payments.

If a refund is promised for web purchases, request it within the stated window and retain documentation.

After cancelling

Contacting support

If you need assistance, email [email protected] or call 855‑568‑11962 and request written confirmation.

Refer to the vendor refund page when requesting a refund: Resume.Com refund policy.

If you have problems

• If the vendor does not honour its policy, escalate with your bank for a chargeback and file a complaint with CASE if you are in Singapore.
• For general cancellation guidance, the community guide may help: Postclic: Cancel Resume.com.

Address

Mailing address

Resume.Com corporate address (as listed in service context):

205 - 1080 Mainland Street, Vancouver, BC V6B 2T4, Canada

Notes on certified mail

If you require a formal cancellation notice, send registered or certified mail and keep delivery proof.

For legal disputes, consider including transaction details and a copy of the refund policy with your correspondence.