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I hereby notify you of my decision to terminate the contract relating to the Square service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Square: Easy Method
What is Square
Overview
Square is a payments and business management platform that helps merchants accept payments, run point-of-sale (POS) systems, and manage online stores.
It offers a mix of free and subscription services, developer apps, and integrated tools for sales, invoicing, and inventory management.
Where it is used
Square is used by small and medium businesses for in-person and online transactions, with add-on subscriptions for advanced features.
Services can be purchased through app stores, Square’s marketplace, or directly via Square’s dashboard depending on the product.
How to cancel Square
Cancel app store (iOS/Android) subscriptions
- Open the Apple App Store or Google Play Store where you subscribed.
- Locate the subscription in your account subscriptions and choose Cancel Subscription.
- Do not attempt to cancel these via the Square website or dashboard - Apple and Google manage those subscriptions and cancellations.
For more on app-store cancellation rules see: Postclic - Square cancellation guidance.
Cancel subscriptions bought via Square dashboard or marketplace
- Sign in to your Square dashboard and go to App Subscriptions or the relevant app settings.
- Use the App Subscriptions UI or the API (if you manage via developer tools) to cancel the subscription.
- Note that cancellations typically take effect at the end of the current billing period.
Cancel web services (Square Online, POS plans)
- In the dashboard, find the service or plan in Billing, Subscriptions, or Account settings.
- Choose to cancel or turn off auto-renewal; confirm the cancellation prompt.
- Access often continues until the end of the paid billing cycle.
What happens when you cancel
Access and renewal
When you cancel a subscription, renewal generally stops but access typically continues until the current billing period ends.
For dashboard or marketplace subscriptions, cancellations commonly take effect at period end rather than immediately.
Data and account status
Data such as sales history, listings, and settings may remain in your account after cancellation and is not always auto-deleted.
Export any necessary data before cancelling if you need permanent copies; Square’s policies do not guarantee automatic deletion on cancellation.
Outstanding charges
Any charges already issued for the current period are usually retained and not refunded automatically upon cancellation.
Refunds for processed payments are separate actions and do not automatically change subscription status.
Will I get a refund?
General refund policy
Refunds for subscription charges are governed by the billing terms for the service you purchased.
In most cases, cancellation stops future billing but does not automatically trigger a refund for the current period.
Processing fees and merchant refunds
- Processing fees are typically not returned to merchants when they issue refunds to customers; merchants often bear those fee deductions.
- Issuing a refund for a received payment does not necessarily reverse associated processing fees.
Timing and exceptions
Refund timing can vary; merchants and customers may wait several business days for refunds to appear in accounts.
Specific exceptions, prorated refunds, or goodwill refunds may be handled case-by-case and depend on the plan terms and local rules.
Square plans and pricing
Plan overview
Below are Square’s sample plans and pricing as provided in the supplier data. Prices are shown in USD and described per period.
For up-to-date or region-specific pricing contact Square sales or check Square’s pricing page.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | US$0.00 | Monthly (no subscription fee) | Basic POS app; pay-per-transaction processing fees |
| Plus | US$49.00 | Monthly per location | Advanced POS features; reduced processing fees |
| Premium | US$149.00 | Monthly per location | Full features suite; lowest processing fees; 24/7 support |
Regional pricing note
Square does not publicly list Singapore-specific SGD pricing in the provided data; plans are shown in USD and may be converted to SGD by payment processors.
For exact local costs, contact Square sales or consult the Square pricing page: Square Pricing.
Your consumer rights in Singapore
Cooling-off and distance sales
Singapore law generally provides a 14-day cooling-off window for certain distance contracts, but application to digital subscriptions is limited.
Rights for change-of-mind cancellations for digital services are not always the same as for physical goods; check specific statutory rules for your purchase type.
Merchant and developer obligations
Square’s terms focus on billing cycles and subscription access rather than offering automatic change-of-mind refunds for platform services.
Merchants or integrators in Singapore may have statutory protections, but these often apply primarily to goods rather than recurring digital services.
What you should do
- Review the subscription terms and Square’s billing policies before purchase.
- Keep records of transactions and communications in case you need to escalate a dispute.
Customer experiences
Positive feedback
Many users praise Square Online and Square’s POS for ease of setup and integrated online and in-person sales features.
Small businesses often find the platform user-friendly for daily operations.
Negative feedback
Some merchants report difficulties with customer support and delays or problems when resolving account or fund issues.
Complaints include unexpected account holds or deactivations and dissatisfaction over non-refunded processing fees.
Takeaways
- Square is strong on usability and quick setup for many merchants.
- Be prepared to document issues and export data if you face account restrictions.
Documentation checklist
Before you cancel
- Invoice or billing statements showing subscription charges.
- Usernames and account email addresses for Square and app stores.
- Transaction history and exported sales reports you wish to keep.
When requesting refunds or disputes
- Payment receipts, refund requests, and any support case numbers.
- Clear description of the issue with dates and affected transactions.
Common mistakes
Attempting to cancel app-store subscriptions via Square
A common error is trying to cancel App Store or Google Play subscriptions from the Square dashboard.
These must be cancelled in the store where you subscribed; otherwise the subscription continues and billing remains active.
Not exporting data before cancelling
Many users lose access to reports or product data because they assume cancellation deletes nothing - some data may remain, but access or retrieval can be harder later.
Always export important reports, CSVs, and customer lists before cancelling services or closing accounts.
Assuming refunds include processing fees
Expecting processing fees to be refunded on customer refunds is a frequent mistake; processing fees are commonly retained by the processor.
Check your merchant statements to see how fees are handled and plan pricing accordingly.
Comparative recap
Quick comparison overview
The table below compares cancellation responsibility, refund likelihood, and access after cancellation across common Square purchase paths.
| Aspect | App Store (iOS / Android) | Square Dashboard / Marketplace | Square Web Services (Online / POS) |
|---|---|---|---|
| Who cancels | User via Apple/Google | User via Square dashboard or API | User via Square dashboard |
| Refunds | Managed by app store; not automatic via Square | Per billing terms; not automatic | Generally stops renewal; refunds case-by-case |
| Access after cancel | Access typically continues until end of store billing period | Access typically until end of current billing period | Access usually maintained until period end |
| Processing fees | Fees handled by payment processor; refunds may not include fees | Fees typically not returned when issuing refunds | Fees generally retained by processor on refunded payments |
After cancelling
Immediate actions
- Export sales, customer lists, inventory, and reports you need for records.
- Confirm cancellation and save any confirmation emails or reference numbers.
Where to find official help
Visit Square’s official pricing and legal pages for details and next steps.
Helpful official pages: Square Pricing and Square Legal - POS notes.
Address
Square in Singapore (registered office)
600 North Bridge Road, #05‑01 Parkview Square, Singapore 188778
Contact notes
This address is the registered office listed for Square services in Singapore; for sales or support queries use your dashboard support channels or the Square help pages.
Keep any postal correspondence concise and include your account identifiers to help locate your account.