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Yesware

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Yesware Easily | Postclic
Yesware
75 Kneeland Street 15th Floor
02111 Boston United States
support@yesware.com
Cancellation of Yesware contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Yesware service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Yesware
75 Kneeland Street 15th Floor
02111 Boston , United States
support@yesware.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Yesware. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Yesware: Easy Method

What is Yesware

Overview

Yesware is a sales productivity tool that integrates with Gmail and Outlook to provide email tracking, templates, scheduling, and analytics. It helps sales teams monitor engagement and automate follow-ups to increase efficiency.

Main uses

Typical features include open/click tracking, mail merge/campaigns, reporting dashboards, and CRM integrations. Yesware is sold as a subscription service with tiered plans for individuals and teams.

How to cancel Yesware

Cancel via Yesware website (recommended)

  • Sign in to your Yesware account and open the Plans and Usage (or My Account) page.
  • Click "Cancel Renewal" on the subscription you wish to stop.
  • The subscription remains active until the end of the current term; future billing is stopped.
  • See Yesware’s Plans & Pricing page for confirmation: Yesware Plans & Pricing.

Cancel via mobile stores

  • iOS / App Store: Manage subscriptions through your Apple/iTunes account settings and turn off auto-renewal at least 24 hours before the period ends.
  • Google Play (Android): Yesware does not provide explicit instructions; manage subscriptions in your Google Play account as per Google’s subscription tools.
  • Refer to Yesware’s Terms for iOS-specific auto-renewal rules: Yesware Terms.

What happens when you cancel

Access and service period

When you cancel via the website, your plan stays active until the end of the current paid term. You retain access to paid features during that period.

Billing and future charges

Cancelling stops future automatic renewals; you will not be billed after the current term ends. No pro-rated refund is generally provided for unused days on web-based subscriptions.

Will I get a refund?

Web-based subscriptions

Yesware states that because subscriptions are prepaid, no refunds are provided for the unused remainder of your term when you cancel. This applies to cancellations made on the website.

App Store / Google Play exceptions

  • iOS/App Store: In certain cases Apple may refund the purchase price per its policies; Yesware’s iOS terms reference Apple refunds for warranty failures.
  • Google Play: Yesware does not document Google Play refunds; any refund would follow Google Play’s policies rather than a Yesware guarantee.

Yesware plans and pricing

Pricing table (SGD approximations)

Plan Period Price (approx. SGD) Key features
Pro Monthly-equivalent on annual billing ≈ S$20.25/month Unlimited tracking; 20 campaign recipients/month; reports; email & phone support
Pro Monthly ≈ S$25.65/month Same as Pro above
Premium Monthly-equivalent on annual billing ≈ S$47.25/month Remove branding; unlimited campaigns; teams; shared templates; team reporting
Premium Monthly ≈ S$60.75/month Same as Premium above
Enterprise Monthly-equivalent on annual billing ≈ S$87.75/month Everything in Premium plus Salesforce Inbox Sidebar, SSO, bi-directional sync
Enterprise Monthly ≈ S$114.75/month Same as Enterprise above

Notes on pricing

Prices are approximate conversions from USD to SGD (exchange rate ~1 USD = 1.35 SGD). Yesware does not list official SGD prices for Singapore.

Your consumer rights in Singapore

General consumer protections

Singapore’s Consumer Protection (Fair Trading) Act allows remedies for misrepresentation, defective services, and unfair practices. This may be relevant if Yesware’s service is defective or misrepresented.

How refund clauses interact with local rights

  • Yesware’s stated "no refunds for unused term" is its standard policy for web subscriptions.
  • Local consumer rights may provide avenues for dispute if the service is not delivered as promised. Consider seeking guidance from the Consumers Association of Singapore (CASE).

Customer experiences

Positive feedback

Users often praise Yesware for an intuitive interface, smooth Gmail/Outlook integration, reliable email tracking, scheduling, templates, and useful analytics dashboards.

Negative feedback

Reported downsides include occasional tracking inaccuracies, limited mail-merge capabilities, perceived high cost, limited mobile support, and mixed after-sales support experiences.

Documentation checklist

What to gather before cancelling

  • Account email and username used with Yesware.
  • Subscription invoice or receipt showing billing period and payment method.
  • Subscription ID or plan details (Pro/Premium/Enterprise and billing frequency).
  • Screenshots of billing page or renewal settings (if available).

What to have for disputes or refunds

  • Records of service failures or misrepresentations (emails, screenshots, support correspondence).
  • Dates and receipts for payments and any auto-renewal notices.

Common mistakes

Failing to turn off auto-renewal in time

For App Store subscriptions, auto-renewal must be turned off at least 24 hours before the period ends. Missing this window can result in an unexpected renewal.

Assuming an automatic refund

Many users expect pro-rated refunds after cancellation. Yesware’s web policy does not provide refunds for unused time, so assuming a refund can lead to surprise charges.

Comparative recap

Cancellation channels compared

Channel How to cancel Refund policy Notes
Web (Yesware site) Plans and Usage / My Account → "Cancel Renewal" No refunds for unused remainder of term (web subscriptions) Subscription remains active until term end; stops future billing. Plans & Pricing
iOS / App Store Manage subscriptions in your Apple/iTunes account settings; turn off auto-renewal ≥24 hours before period end Apple may refund under its policies; Yesware references Apple refunds for certain warranty issues Follow Apple’s subscription tools. See Yesware Terms: Yesware Terms
Google Play (Android) Not explicitly documented by Yesware; manage via Google Play subscriptions Not specified by Yesware; follows Google Play policies Yesware does not provide a Google Play-specific cancellation policy on its site.

Key takeaways

  • Cancel on the Yesware website to stop future billing; you will keep access until the paid term ends.
  • Expect no pro-rated refunds for web cancellations; mobile-store refunds follow Apple/Google policies.

After cancelling

Confirm cancellation and keep records

After you cancel, save confirmation screenshots or emails and keep your last invoice for reference. This helps with any future billing queries or disputes.

Helpful links

Address

Primary corporate address

Yesware, Inc.

75 Kneeland Street, 15th Floor, Boston, MA 02111, United States

Support contact

For assistance, contact Yesware support at support@yesware.com.

FAQ

To cancel your Yesware subscription, sign in to your account, go to the Plans and Usage page, and click 'Cancel Renewal' on the subscription you wish to stop. This will stop future billing while keeping your account active until the end of the current term.

Yesware does not provide refunds for unused portions of your subscription term when you cancel. You will retain access to your features until the end of the current billing cycle.

If you subscribed through the App Store, you need to manage your subscription in your Apple/iTunes account settings and turn off auto-renewal at least 24 hours before the subscription period ends.

After you cancel your Yesware subscription, your account will remain active until the end of the current paid term, allowing you to continue using all paid features until that time.

Yesware does not provide specific cancellation instructions for Google Play subscriptions. You should manage your subscription through your Google Play account, following their policies for cancellations.