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I hereby notify you of my decision to terminate the contract relating to the Yesware service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yesware: Easy Method
What is Yesware
Overview
Yesware is a sales productivity tool that integrates with Gmail and Outlook to provide email tracking, templates, scheduling, and analytics. It helps sales teams monitor engagement and automate follow-ups to increase efficiency.
Main uses
Typical features include open/click tracking, mail merge/campaigns, reporting dashboards, and CRM integrations. Yesware is sold as a subscription service with tiered plans for individuals and teams.
How to cancel Yesware
Cancel via Yesware website (recommended)
- Sign in to your Yesware account and open the Plans and Usage (or My Account) page.
- Click "Cancel Renewal" on the subscription you wish to stop.
- The subscription remains active until the end of the current term; future billing is stopped.
- See Yesware’s Plans & Pricing page for confirmation: Yesware Plans & Pricing.
Cancel via mobile stores
- iOS / App Store: Manage subscriptions through your Apple/iTunes account settings and turn off auto-renewal at least 24 hours before the period ends.
- Google Play (Android): Yesware does not provide explicit instructions; manage subscriptions in your Google Play account as per Google’s subscription tools.
- Refer to Yesware’s Terms for iOS-specific auto-renewal rules: Yesware Terms.
What happens when you cancel
Access and service period
When you cancel via the website, your plan stays active until the end of the current paid term. You retain access to paid features during that period.
Billing and future charges
Cancelling stops future automatic renewals; you will not be billed after the current term ends. No pro-rated refund is generally provided for unused days on web-based subscriptions.
Will I get a refund?
Web-based subscriptions
Yesware states that because subscriptions are prepaid, no refunds are provided for the unused remainder of your term when you cancel. This applies to cancellations made on the website.
App Store / Google Play exceptions
- iOS/App Store: In certain cases Apple may refund the purchase price per its policies; Yesware’s iOS terms reference Apple refunds for warranty failures.
- Google Play: Yesware does not document Google Play refunds; any refund would follow Google Play’s policies rather than a Yesware guarantee.
Yesware plans and pricing
Pricing table (SGD approximations)
| Plan | Period | Price (approx. SGD) | Key features |
|---|---|---|---|
| Pro | Monthly-equivalent on annual billing | ≈ S$20.25/month | Unlimited tracking; 20 campaign recipients/month; reports; email & phone support |
| Pro | Monthly | ≈ S$25.65/month | Same as Pro above |
| Premium | Monthly-equivalent on annual billing | ≈ S$47.25/month | Remove branding; unlimited campaigns; teams; shared templates; team reporting |
| Premium | Monthly | ≈ S$60.75/month | Same as Premium above |
| Enterprise | Monthly-equivalent on annual billing | ≈ S$87.75/month | Everything in Premium plus Salesforce Inbox Sidebar, SSO, bi-directional sync |
| Enterprise | Monthly | ≈ S$114.75/month | Same as Enterprise above |
Notes on pricing
Prices are approximate conversions from USD to SGD (exchange rate ~1 USD = 1.35 SGD). Yesware does not list official SGD prices for Singapore.
Your consumer rights in Singapore
General consumer protections
Singapore’s Consumer Protection (Fair Trading) Act allows remedies for misrepresentation, defective services, and unfair practices. This may be relevant if Yesware’s service is defective or misrepresented.
How refund clauses interact with local rights
- Yesware’s stated "no refunds for unused term" is its standard policy for web subscriptions.
- Local consumer rights may provide avenues for dispute if the service is not delivered as promised. Consider seeking guidance from the Consumers Association of Singapore (CASE).
Customer experiences
Positive feedback
Users often praise Yesware for an intuitive interface, smooth Gmail/Outlook integration, reliable email tracking, scheduling, templates, and useful analytics dashboards.
Negative feedback
Reported downsides include occasional tracking inaccuracies, limited mail-merge capabilities, perceived high cost, limited mobile support, and mixed after-sales support experiences.
Documentation checklist
What to gather before cancelling
- Account email and username used with Yesware.
- Subscription invoice or receipt showing billing period and payment method.
- Subscription ID or plan details (Pro/Premium/Enterprise and billing frequency).
- Screenshots of billing page or renewal settings (if available).
What to have for disputes or refunds
- Records of service failures or misrepresentations (emails, screenshots, support correspondence).
- Dates and receipts for payments and any auto-renewal notices.
Common mistakes
Failing to turn off auto-renewal in time
For App Store subscriptions, auto-renewal must be turned off at least 24 hours before the period ends. Missing this window can result in an unexpected renewal.
Assuming an automatic refund
Many users expect pro-rated refunds after cancellation. Yesware’s web policy does not provide refunds for unused time, so assuming a refund can lead to surprise charges.
Comparative recap
Cancellation channels compared
| Channel | How to cancel | Refund policy | Notes |
|---|---|---|---|
| Web (Yesware site) | Plans and Usage / My Account → "Cancel Renewal" | No refunds for unused remainder of term (web subscriptions) | Subscription remains active until term end; stops future billing. Plans & Pricing |
| iOS / App Store | Manage subscriptions in your Apple/iTunes account settings; turn off auto-renewal ≥24 hours before period end | Apple may refund under its policies; Yesware references Apple refunds for certain warranty issues | Follow Apple’s subscription tools. See Yesware Terms: Yesware Terms |
| Google Play (Android) | Not explicitly documented by Yesware; manage via Google Play subscriptions | Not specified by Yesware; follows Google Play policies | Yesware does not provide a Google Play-specific cancellation policy on its site. |
Key takeaways
- Cancel on the Yesware website to stop future billing; you will keep access until the paid term ends.
- Expect no pro-rated refunds for web cancellations; mobile-store refunds follow Apple/Google policies.
After cancelling
Confirm cancellation and keep records
After you cancel, save confirmation screenshots or emails and keep your last invoice for reference. This helps with any future billing queries or disputes.
Helpful links
- Yesware Plans & Pricing: https://www.yesware.com/plans-and-pricing
- Yesware Terms (iOS auto-renewal details): https://www.yesware.com/terms/
- Public reviews and customer feedback: Yesware on Trustpilot
Address
Primary corporate address
Yesware, Inc.
75 Kneeland Street, 15th Floor, Boston, MA 02111, United States
Support contact
For assistance, contact Yesware support at support@yesware.com.