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Cancel CARBONMADE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Carbonmade service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Carbonmade: Easy Method
What is Carbonmade
Overview
Carbonmade is a cloud portfolio platform for creatives to build and host visual portfolios, galleries and project pages. It offers templates, media uploads and basic site-building features aimed at designers, photographers and artists.
Primary purpose
The service is focused on showcasing work rather than general file backup or enterprise storage. Users manage projects, pages and media through a web dashboard and optional mobile access.
How to cancel Carbonmade
Cancel via the website
- Sign in to your Carbonmade account on the web.
- Open Account Settings and choose the option to close or delete your account.
- Follow the on-screen confirmation steps. Closing an account stops future charges but does not always delete content unless you confirm deletion.
- Before confirming deletion, export or download any portfolio data you wish to keep.
- Reference Carbonmade’s Terms for details: Carbonmade Terms.
Cancel mobile subscriptions
- Carbonmade does not publish explicit mobile-app cancellation steps in its Help Center or Terms.
- If you subscribed via Apple App Store or Google Play, cancel the subscription in your App Store / Google Play account subscription settings.
- Postclic documents mobile-store cancellation as the required route: Cancel Carbonmade (Postclic).
What happens when you cancel
Access and renewals
Closing your account stops future billing for web subscriptions once the closure process is completed.
Be aware that some users report billing or access inconsistencies after cancelling; keep records of confirmation screens and emails.
Data and deletion
Account closure does not always automatically delete portfolio content unless you explicitly confirm deletion.
Portfolio data is permanently deleted only after you confirm deletion - export or save your media and pages before cancelling. See Carbonmade’s Terms: Terms.
Will I get a refund?
Carbonmade refund policy
Carbonmade’s Terms state that payments are final and non‑refundable, and refunds are granted only at Carbonmade’s sole discretion.
Cooling-off and statutory rights
- There is no automatic 14‑day cooling‑off period for digital services under Carbonmade’s published terms.
- Statutory consumer protections may apply in specific situations (for example, if the service is defective or misrepresented), and such laws can override contractual "no refunds" clauses in certain jurisdictions.
- For background on cancellation practice and refund expectations see: Postclic guide.
Carbonmade plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Beginner | S$12.60 | monthly | 8 projects, unlimited images & videos, basic blocks, limited support, 3 navigation options, SD video, audio uploads |
| Professional | S$18.90 | monthly | 50 projects, premium blocks, portfolio statistics, custom pages, private portfolio, more navigation options, 4K video & audio, priority support |
| Unlimited | S$31.50 | monthly | Unlimited projects/pages, all Professional features plus extra benefits |
Notes on prices
Prices above are approximate SGD conversions (US$ to SGD ≈ 1.26) as provided in verified pricing data.
Actual billing in SGD may vary by exchange rate or provider fees. See official pricing: Carbonmade Pricing.
Your consumer rights in Singapore
Relevant Singapore law
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices and misrepresentation.
If Carbonmade’s service is materially defective or misrepresented, CPFTA may provide remedies even if Carbonmade’s terms state "no refunds".
Practical steps for Singapore consumers
- Keep all purchase receipts, confirmation emails and screenshots of the service and cancellation attempts.
- If Carbonmade refuses a refund in a case of clear defect or misrepresentation, consider filing a complaint with Singapore consumer authorities or seeking legal advice.
- Carbonmade’s published terms do not explicitly provide statutory cooling‑off rights for digital services.
Customer experiences
Positive feedback
Some users praise Carbonmade for its ease of use, helpful features and straightforward portfolio-building experience.
Positive reviews often highlight the simplicity of templates and media handling for creatives.
Common complaints
Many users report being charged after attempting to cancel, difficulty contacting support and recurring billing despite account closure.
Some reviews document loss of access while charges continued; see community reports: Trustpilot complaints.
Documentation checklist
Before you cancel
- Export or download all portfolio media and pages you want to keep.
- Save billing receipts, invoices and screenshots of subscription settings.
- Record the exact cancellation steps and confirmation screens.
If issues occur after cancelling
- Collect evidence of attempted cancellation (emails, screenshots, timestamps).
- Keep payment records from your bank, credit card or app store receipts.
- Use saved documentation when contacting Carbonmade support or consumer authorities.
Common mistakes
Assuming cancellation equals deletion
Many users assume closing an account will immediately delete all portfolio content. That is not always the case.
Always explicitly confirm deletion if you want your content removed, and export data before confirming.
Relying on app-store cancellation myths
Some subscribers try to cancel inside the app or via Carbonmade web settings but forget they subscribed through the App Store or Google Play.
If you subscribed via a mobile store, cancelling must often be done in the App Store / Google Play subscription settings to stop future charges.
Comparative recap
At-a-glance comparison
| Plan | Typical cancellation method | Refund likelihood | Common issues | Period | Price (SGD) |
|---|---|---|---|---|---|
| Beginner | Close account via web Account Settings; mobile-store subscribers cancel in App Store/Google Play | Low - payments final per Terms; refunds at Carbonmade’s discretion | Possible post-cancellation charges reported by users | monthly | S$12.60 |
| Professional | Close account via web; verify subscription source if billed through mobile store | Low - only discretionary refunds | Support response and billing disputes cited in reviews | monthly | S$18.90 |
| Unlimited | Close account via web; export all content before deletion | Low - no guaranteed refunds | Exchange-rate differences may affect SGD billing amount | monthly | S$31.50 |
How to choose
Pick a plan based on project needs and expected support level. Export data regularly to avoid accidental loss.
Confirm where you subscribed (web vs mobile store) to ensure correct cancellation steps.
After cancelling
Immediate actions
- Check for a cancellation confirmation email and save it.
- Monitor your bank or card statements for any unexpected charges.
- Retain all documentation for at least several billing cycles in case disputes arise.
Useful links
- Carbonmade Terms
- Carbonmade Pricing
- Postclic: How to cancel Carbonmade
- Community reports on Trustpilot
Address
Company contact address
Element6, LLC, PMB 45562, 113 Cherry St., Seattle, Washington 98104-2205, United States.
Notes about location
Carbonmade’s official site does not list a Singapore office. For billing or legal inquiries from Singapore, follow local consumer protection procedures if necessary.