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Completesave

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Completesave Cancel | Postclic
Completesave
Companies House, Crown Way
CF14 3UZ Cardiff United Kingdom
customerservice@completesavings.co.uk
Cancellation of Completesave contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Completesave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Completesave
Companies House, Crown Way
CF14 3UZ Cardiff , United Kingdom
customerservice@completesavings.co.uk
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Completesave. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Completesave: Easy Method

What is Completesave

Service overview

Completesave is a subscription-based cloud storage service that backs up and stores files online so users can access and restore data from multiple devices.

The service is presented as a membership with recurring billing and a 30-day free trial for new sign-ups per the provider's information and public reports.

Where information comes from

This guide summarises official FAQ pages and public reports about Completesave's cancellation and refund practices.

Key sources include the Completesavings FAQ and investigatory summaries collected from public records and consumer reports.

How to cancel Completesave

If you subscribed via iOS (App Store)

  • Open your Apple ID subscription settings and cancel the Completesave subscription directly in the App Store.
  • Completesave (the provider) cannot cancel App Store subscriptions for you; Apple handles these cancellations.
  • See verification about in-app subscription channels: subscription channel guidance.

If you subscribed via Android (Google Play)

  • Open Google Play Store > Subscriptions and cancel the Completesave subscription there.
  • The provider cannot cancel Google Play in-app subscriptions; cancellation must be made in your Google account.
  • Refer to the verified guidance on in-app cancellations: in-app subscription guidance.

If you subscribed via the web (completesavings.co.uk)

  • Cancel online by logging into your Completesavings profile and using the cancellation option.
  • Alternative web cancellation channels: call 0800 389 6960, use the chatbot with the phrase “cancel membership”, email customerservice@completesavings.co.uk, or post a cancellation form to PO Box 5305, Lancing, BN11 9WD.
  • Official web FAQ with these options: Completesavings FAQ.

What happens when you cancel

Access after cancellation

When cancellation is confirmed, your membership typically remains active until the end of the current billing period.

You should retain access to stored data until that period ends, unless otherwise stated by the provider.

Renewal and billing

Recurring billing stops after the active billing period following a confirmed cancellation for web subscriptions.

For App Store or Google Play subscriptions, billing stops according to the platform's subscription cycle once you cancel there.

Will I get a refund?

Official refund policy (what is stated)

Completesave offers a 30-day free trial; specifics about refunds after the trial are not clearly stated in the public FAQ.

The provider's site does not publish a detailed, formal refund policy such as a statutory 14‑day cooling-off guarantee.

Reported exceptions and outcomes

  • Refunds appear to be handled case-by-case; some consumers report successful refunds, others report difficulties.
  • Media and user reports show occasional successful refunds obtained after complaints or bank intervention, but these are not a formal guarantee.

Completesave plans and pricing

Where to check current pricing

Do not rely on third-party summaries for prices. Always check the official Completesavings site for up-to-date plan and pricing information.

Official pricing and plan details are available from the Completesavings FAQ and customer pages.

Pricing disclaimers

No verified Singapore-specific SGD pricing was found in the sources used to prepare this guide.

If you need Singapore pricing, consult Completesave’s official site or the platform where you subscribed.

Your consumer rights in Singapore

General practical steps

If you believe a charge is unauthorised, first contact Completesave through the official cancellation and support channels listed in this guide.

Keep records of dates, communications, and screenshots to support any dispute you raise with your payment provider or the company.

Dispute options in Singapore

If the provider does not resolve the issue, contact your bank or card issuer to dispute unauthorised or incorrect charges; banks often provide chargeback processes.

You may also consider contacting local consumer-advice organisations for guidance on cross-border subscription disputes.

Customer experiences

Positive reports

A small number of reviews note prompt customer support and successful refunds after contacting the provider.

These appear to be exceptions reported by some users on review platforms.

Negative reports

Many users report unexpected monthly charges, unclear sign-up flows, difficult cancellation, and frustration when seeking refunds.

Complaints often mention sign-ups via partner sites and troubles getting clear communications or timely refunds.

Documentation checklist

What to gather before contacting support

  • Subscription details: sign-up date, email used, and platform (App Store, Google Play, or web).
  • Billing records: dates and amounts of the charges you wish to dispute.
  • Screenshots of sign-up pages, confirmation emails, and any on-screen trial or billing notices.

What to include in a cancellation/refund request

  • Your full name, account email, and reference number (if provided).
  • Clear statement of the action you want (cancel subscription, refund charges, or both) and preferred contact details.

Common mistakes

Assuming the provider can cancel in-app subscriptions

Many users expect Completesave to cancel App Store or Google Play subscriptions for them. Platform subscriptions must be cancelled in Apple or Google account settings.

Attempting to cancel via the Completesave website will not stop App Store or Google Play renewals.

Not checking the payment channel and dates

Customers sometimes miss the origin of the charge (which platform or partner site was used) and therefore contact the wrong channel for cancellation.

Always confirm whether you subscribed via iOS, Android, or the web and note the billing cycle before raising a dispute.

Comparative recap

Quick comparison of cancellation methods

Subscription Channel How to Cancel Refunds (typical) Can Provider Cancel?
iOS (App Store) Cancel via Apple ID subscription settings in the App Store. Case-by-case; not guaranteed. Refunds handled by Apple in many cases. No - Apple controls in-app subscriptions.
Android (Google Play) Cancel via Google Play Store > Subscriptions on your device or account. Case-by-case; not guaranteed. Google may assist with refunds per their policies. No - Google controls in-app subscriptions.
Web (Completesavings.co.uk) Cancel in your online profile, call 0800 389 6960, email customerservice@completesavings.co.uk, or post a cancellation form to PO Box 5305. Refunds handled case-by-case; some consumers reported successful refunds after complaints. Yes - Completesave can process web cancellations.

After cancelling

Verify cancellation and keep records

After you cancel, save confirmation emails or screenshots showing the cancellation and the date your access ends.

Monitor your bank or card statements for any further charges over the next billing cycle.

Helpful links and next steps

Address

Postal address for cancellations (web subscriptions)

Completesave / Completesavings - PO Box 5305, Lancing, BN11 9WD, United Kingdom.

Use this address if you are sending a written cancellation form by post as described in the official FAQ.

Registered/official contact

General customer email: customerservice@completesavings.co.uk (use for web subscription queries and refund requests).

If you need the company’s registered office details cited in public records, consult official company registries or your jurisdictional business register.

FAQ

To cancel your Completesave subscription via the web, log into your Completesavings profile and use the cancellation option. Alternatively, you can call 0800 389 6960, email customerservice@completesavings.co.uk, or send a cancellation form to PO Box 5305.

To cancel your Completesave subscription through the App Store, open your Apple ID subscription settings and cancel directly in the App Store. Remember, Completesave cannot cancel App Store subscriptions for you.

After you cancel Completesave, your membership typically remains active until the end of the current billing period, allowing you to access your stored data until that time.

Refunds for Completesave subscriptions are handled on a case-by-case basis. While some users report successful refunds after complaints, there is no formal guarantee, so it's best to check your contract for details.

To cancel your Completesave subscription via Google Play, go to the Google Play Store, select Subscriptions, and cancel your subscription there. Completesave cannot cancel Google Play subscriptions on your behalf.