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Cancel COMPLETESAVE
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Cancellation service #1 in Singapore
Average rating from reviews

I hereby notify you of my decision to terminate the contract relating to the Completesave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Completesave: Easy Method
What is Completesave
Service overview
Completesave is a subscription-based cloud storage service that backs up and stores files online so users can access and restore data from multiple devices.
The service is presented as a membership with recurring billing and a 30-day free trial for new sign-ups per the provider's information and public reports.
Where information comes from
This guide summarises official FAQ pages and public reports about Completesave's cancellation and refund practices.
Key sources include the Completesavings FAQ and investigatory summaries collected from public records and consumer reports.
How to cancel Completesave
If you subscribed via iOS (App Store)
- Open your Apple ID subscription settings and cancel the Completesave subscription directly in the App Store.
- Completesave (the provider) cannot cancel App Store subscriptions for you; Apple handles these cancellations.
- See verification about in-app subscription channels: subscription channel guidance.
If you subscribed via Android (Google Play)
- Open Google Play Store > Subscriptions and cancel the Completesave subscription there.
- The provider cannot cancel Google Play in-app subscriptions; cancellation must be made in your Google account.
- Refer to the verified guidance on in-app cancellations: in-app subscription guidance.
If you subscribed via the web (completesavings.co.uk)
- Cancel online by logging into your Completesavings profile and using the cancellation option.
- Alternative web cancellation channels: call 0800 389 6960, use the chatbot with the phrase “cancel membership”, email customerservice@completesavings.co.uk, or post a cancellation form to PO Box 5305, Lancing, BN11 9WD.
- Official web FAQ with these options: Completesavings FAQ.
What happens when you cancel
Access after cancellation
When cancellation is confirmed, your membership typically remains active until the end of the current billing period.
You should retain access to stored data until that period ends, unless otherwise stated by the provider.
Renewal and billing
Recurring billing stops after the active billing period following a confirmed cancellation for web subscriptions.
For App Store or Google Play subscriptions, billing stops according to the platform's subscription cycle once you cancel there.
Will I get a refund?
Official refund policy (what is stated)
Completesave offers a 30-day free trial; specifics about refunds after the trial are not clearly stated in the public FAQ.
The provider's site does not publish a detailed, formal refund policy such as a statutory 14‑day cooling-off guarantee.
Reported exceptions and outcomes
- Refunds appear to be handled case-by-case; some consumers report successful refunds, others report difficulties.
- Media and user reports show occasional successful refunds obtained after complaints or bank intervention, but these are not a formal guarantee.
Completesave plans and pricing
Where to check current pricing
Do not rely on third-party summaries for prices. Always check the official Completesavings site for up-to-date plan and pricing information.
Official pricing and plan details are available from the Completesavings FAQ and customer pages.
Pricing disclaimers
No verified Singapore-specific SGD pricing was found in the sources used to prepare this guide.
If you need Singapore pricing, consult Completesave’s official site or the platform where you subscribed.
Your consumer rights in Singapore
General practical steps
If you believe a charge is unauthorised, first contact Completesave through the official cancellation and support channels listed in this guide.
Keep records of dates, communications, and screenshots to support any dispute you raise with your payment provider or the company.
Dispute options in Singapore
If the provider does not resolve the issue, contact your bank or card issuer to dispute unauthorised or incorrect charges; banks often provide chargeback processes.
You may also consider contacting local consumer-advice organisations for guidance on cross-border subscription disputes.
Customer experiences
Positive reports
A small number of reviews note prompt customer support and successful refunds after contacting the provider.
These appear to be exceptions reported by some users on review platforms.
Negative reports
Many users report unexpected monthly charges, unclear sign-up flows, difficult cancellation, and frustration when seeking refunds.
Complaints often mention sign-ups via partner sites and troubles getting clear communications or timely refunds.
Documentation checklist
What to gather before contacting support
- Subscription details: sign-up date, email used, and platform (App Store, Google Play, or web).
- Billing records: dates and amounts of the charges you wish to dispute.
- Screenshots of sign-up pages, confirmation emails, and any on-screen trial or billing notices.
What to include in a cancellation/refund request
- Your full name, account email, and reference number (if provided).
- Clear statement of the action you want (cancel subscription, refund charges, or both) and preferred contact details.
Common mistakes
Assuming the provider can cancel in-app subscriptions
Many users expect Completesave to cancel App Store or Google Play subscriptions for them. Platform subscriptions must be cancelled in Apple or Google account settings.
Attempting to cancel via the Completesave website will not stop App Store or Google Play renewals.
Not checking the payment channel and dates
Customers sometimes miss the origin of the charge (which platform or partner site was used) and therefore contact the wrong channel for cancellation.
Always confirm whether you subscribed via iOS, Android, or the web and note the billing cycle before raising a dispute.
Comparative recap
Quick comparison of cancellation methods
| Subscription Channel | How to Cancel | Refunds (typical) | Can Provider Cancel? |
|---|---|---|---|
| iOS (App Store) | Cancel via Apple ID subscription settings in the App Store. | Case-by-case; not guaranteed. Refunds handled by Apple in many cases. | No - Apple controls in-app subscriptions. |
| Android (Google Play) | Cancel via Google Play Store > Subscriptions on your device or account. | Case-by-case; not guaranteed. Google may assist with refunds per their policies. | No - Google controls in-app subscriptions. |
| Web (Completesavings.co.uk) | Cancel in your online profile, call 0800 389 6960, email customerservice@completesavings.co.uk, or post a cancellation form to PO Box 5305. | Refunds handled case-by-case; some consumers reported successful refunds after complaints. | Yes - Completesave can process web cancellations. |
After cancelling
Verify cancellation and keep records
After you cancel, save confirmation emails or screenshots showing the cancellation and the date your access ends.
Monitor your bank or card statements for any further charges over the next billing cycle.
Helpful links and next steps
- Completesavings official FAQ: Completesavings FAQ
- Verification on in-app cancellation channels: in-app subscription guidance
- Letter template and cancellation assistance guidance: Postclic cancellation template
Address
Postal address for cancellations (web subscriptions)
Completesave / Completesavings - PO Box 5305, Lancing, BN11 9WD, United Kingdom.
Use this address if you are sending a written cancellation form by post as described in the official FAQ.
Registered/official contact
General customer email: customerservice@completesavings.co.uk (use for web subscription queries and refund requests).
If you need the company’s registered office details cited in public records, consult official company registries or your jurisdictional business register.