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Cancel FLIXIER
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I hereby notify you of my decision to terminate the contract relating to the Flixier service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Flixier: Easy Method
What is Flixier
Overview
Flixier is a cloud-based video editing and storage platform that lets users create, edit, and export videos inside a web browser.
It offers tiered subscriptions, collaborative editing, cloud storage and AI-assisted features designed for fast online workflows.
Core capabilities
Key capabilities include browser-based editing, cloud rendering, stock library access, and project sharing for teams.
Plans vary by export minutes, resolution, storage and AI credits.
How to cancel Flixier
Cancel via Web (Flixier account)
- Sign in to your Flixier account.
- Go to the Billing Dashboard and choose "Cancel Subscription."
- Note: Cancelling from the dashboard ends the subscription at the end of the current billing cycle.
- Deleting your account cancels immediately but does not entitle you to a refund.
- More details on web cancellation are summarised here: Cancellation guide.
Cancel via mobile app stores
- If you subscribed through the Apple App Store, you must cancel in your App Store subscriptions; Flixier support cannot cancel App Store subscriptions for you.
- If you subscribed via Google Play, manage or cancel the subscription from your Google Play account settings.
- Store-managed subscriptions follow the App Store / Google Play procedures and refund channels described by those stores.
What happens when you cancel
Access and renewal
When you cancel from the Billing Dashboard, your paid access continues until the end of the current billing period.
After that date your plan will not renew and access to paid features ends unless you re-subscribe.
Account deletion and data
Deleting your account ends the service immediately but does not trigger a refund.
Keep local backups of projects before deleting; account deletion typically removes access to cloud-stored projects and media.
Will I get a refund?
General refund policy
Flixier’s terms state that they generally do not provide refunds once services are supplied.
Deleting an account does not create a refund entitlement.
Exceptions and conditions
- Consumers may be eligible for a full refund within the first 14 days only if the service has not been used (no uploading, editing, etc.).
- If you used the service (even within 14 days), Flixier’s terms say they waive refund obligations.
- Purchases made via Apple App Store or Google Play must follow the store refund procedures; Flixier cannot process those refunds directly.
- Full policy text is available here: Flixier Terms.
Flixier plans and pricing
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | S$0.00 | monthly | Export 10 minutes/month, 720p exports, 2 GB cloud storage, 500 AI credits, limited stock library, 3-day project/media backup |
| Pro (Monthly) | ≈ S$31.05 | monthly | Export 300 minutes/month, Full HD exports, 50 GB storage, 5000 AI credits, full stock library, brand kit, rap‑backups |
| Pro (Annual equivalent) | ≈ S$13.50 | annual | Same as Pro |
| Business (Monthly) | ≈ S$58.05 | monthly | Export 600 minutes/month, 4K export, 100 GB storage, 10000 AI credits, subtitle translation, text-to-speech, brand kit, integrations |
| Business (Annual equivalent) | ≈ S$25.65 | annual | Same as Business |
Notes on prices
Official prices are displayed in USD on Flixier’s site; SGD values above are approximate estimates.
App Store or Google Play billing may differ due to regional pricing tiers, taxes and exchange fluctuations. See: Flixier pricing.
Your consumer rights in Singapore
Cooling-off and digital content
Under consumer protection practices, digital services commonly offer a short cooling-off period (often 14 days) only if the service has not been used.
Flixier’s published terms reflect this approach: a 14-day refund is conditional on no use of the service.
App store purchases and local rules
Subscriptions bought via Apple App Store or Google Play may have different refund mechanisms governed by those stores and by applicable local rules.
If you believe Singapore consumer law gives you additional rights, keep records and contact the relevant store or consumer protection authority as needed. Flixier’s terms: Terms.
Customer experiences
Positive feedback
Users praise Flixier for speed, ease of use, browser accessibility, and collaborative editing features.
Many reviewers highlight intuitive UI and fast cloud rendering; for community reviews see: Trustpilot.
Negative feedback
Recurring complaints include difficulties cancelling subscriptions, reports of continued billing and delayed or unhelpful support responses.
Other issues reported by users include crashes, lost projects, and export/download failures; these are frequently raised on review pages.
Documentation checklist
Before you cancel
- Find your subscription method (Flixier web, Apple App Store, or Google Play).
- Gather invoices, order IDs, billing receipts and screenshots of subscription status.
- Back up or export any important projects and media before cancelling or deleting your account.
After you cancel
- Save confirmation of cancellation and note the end-of-service date.
- If you seek a refund within 14 days, prepare evidence that the service was unused (no uploads or edits).
- For store subscriptions, keep store purchase receipts to request refunds via Apple or Google Play.
Common mistakes
Wrong cancellation path
Many users try to cancel on Flixier’s website while their subscription is managed by Apple or Google Play.
Always confirm where the subscription was purchased and cancel through that service to stop future billing.
Expecting refunds after use
Deleting the account or cancelling after using the service does not normally trigger a refund under Flixier’s terms.
Relying on immediate refunds without checking the 14-day unused condition can lead to disappointment.
Comparative recap
Quick comparison table
| Plan | Approx. price (SGD) | Period | Main limits / strengths |
|---|---|---|---|
| Free | S$0.00 | monthly | 10 min exports/month, 720p, 2 GB storage |
| Pro | ≈ S$31.05 (monthly) / ≈ S$13.50 (annual eq.) | monthly / annual | 300 min exports, Full HD, 50 GB storage, AI credits |
| Business | ≈ S$58.05 (monthly) / ≈ S$25.65 (annual eq.) | monthly / annual | 600 min exports, 4K, 100 GB, advanced features |
When to pick which
Free is suitable for brief, occasional use or testing the platform.
Pro fits regular creators who need higher exports and Full HD; Business suits teams requiring 4K, more storage and integrations.
After cancelling
Next steps
Confirm cancellation and keep the date when paid access ends; export or back up any remaining projects before that date.
If you subscribed via a store, verify cancellation was processed in your Apple or Google account.
Support and appeals
- For Flixier terms and refund details: Flixier Terms.
- For pricing and plan details: Flixier Pricing.
- Cancellation summary and guides: Cancellation guide.
- User reviews and common issues: Trustpilot reviews.
Address
Registered office
Flixier SRL, Toma Savescu, No 15, Iasi, Romania.
Contact notes
No Singapore office address was found; support and account management are handled online through Flixier’s site and the app stores.
Use the links above to reach Flixier’s published terms, pricing and cancellation guidance.