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Cancellation service #1 in Singapore
Keeper Security is a subscription-based password manager and secure vault that stores credentials, notes, and files with end-to-end encryption. It is used to sync passwords and fill credentials across devices and browsers.
Keeper offers password generation, browser extensions, autofill, and secure file storage, with plans for individuals and businesses. The service is delivered immediately at purchase and runs on a recurring subscription model.
After you cancel, paid features generally remain active until the paid subscription period ends. Your vault data remains accessible locally and in the account while the subscription is active.
Cancelling stops future auto‑renewal; it does not usually pro‑rate or automatically refund past payments. Confirm the end date on your billing statement or cancellation confirmation.
Keeper’s official terms state that because software and services are delivered in full at purchase, refunds are not issued for prepaid fees. See Keeper’s terms: Keeper Terms of Use.
Pricing and plan details can change; always confirm current plans, features and regional pricing on Keeper’s official site before purchase.
Do not rely on third‑party approximations for pricing. Visit Keeper’s official pages for accurate plan names and terms.
Singapore consumer protection laws (for example the Consumer Protection (Fair Trading) Act) govern unfair trading practices and may apply to digital subscriptions.
Many users praise Keeper’s password generation, cross‑device sync, browser extensions and ease of use for secure credential management.
Reported negatives include occasional UI or autofill problems, difficulty cancelling via web, unexpected billing or bundled add‑ons, and mixed refund outcomes.
Many users try to cancel after a renewal has already occurred and expect a refund. Keeper’s terms emphasize prepaid access and typically deny refunds.
Attempting to cancel only within the web account when the subscription was purchased via App Store or Play Store can fail. Always cancel with the same channel used to purchase.
| Method | Period | Refund chance | Notes |
|---|---|---|---|
| Apple App Store (iOS) | annual / monthly | Low - subject to App Store refund policies | Cancel via Apple ID → Subscriptions; see App Store listing. |
| Google Play Store (Android) | annual / monthly | Low - subject to Play Store refund policies | Cancel via Play Store → Subscriptions; Postclic provides a short guide: Postclic. |
| Web / Keeper support (email) | annual / monthly | Low - Keeper terms favour non‑refunds | No in‑app cancel button; request cancellation by emailing support (for example [email protected]). |
Monitor your card or bank statements for further charges after the stated cancellation end date and keep evidence of any unexpected renewals.
Keeper Security corporate address: 500 Yale Ave N, Seattle, Washington, 98109 US.
This is the listed corporate location; for local Singapore sales or support issues, follow the in‑app or email support channels and retain all documentation for local consumer actions.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.