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Cancel KINSTA
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Kinsta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kinsta: Easy Method
What is Kinsta
Overview
Kinsta is a managed WordPress hosting provider built on Google Cloud Platform that focuses on performance, automated backups, and developer-friendly tools.
Who uses it
Customers range from freelancers and small businesses to larger enterprises seeking premium infrastructure and responsive support.
How to cancel Kinsta
Cancel from the MyKinsta dashboard (web)
- Sign in to MyKinsta.
- Go to Username → Company Settings → My Plan → Cancel plan.
- Company owners only: the option appears for owner-level accounts and the cancellation takes effect at the end of the current billing period (outside the 30‑day money‑back window).
Cancel via app stores (Apple / Google)
- Apple App Store: go to reportaproblem.apple.com or use iPhone Settings → Apple ID → Subscriptions → select the subscription → Cancel. Refunds for App Store purchases must be requested via Apple's portal.
- Google Play: open the Play Store app → Profile → Payments & subscriptions → Subscriptions → select Kinsta → Cancel. Use Google Play's "Report a problem" or "Request a refund" to request refunds.
- Processing and decisions for App Store/Google Play refunds are handled by Apple and Google, not by Kinsta.
What happens when you cancel
Service period and access
Cancellations made from the dashboard take effect at the end of the then‑current billing period. You retain service until that date.
Data and backups
Export or download any site data and backups you need before the service end date. Do not assume immediate deletion policies; preserve important content early.
Will I get a refund?
30‑day money‑back guarantee
Kinsta offers a 30‑day money‑back guarantee for first‑time WordPress hosting customers from the date of initial purchase. Eligible customers may receive a full refund subject to Kinsta’s conditions.
See the official policy for details: Kinsta money‑back guarantee.
Exceptions, post‑30‑day rules and credits
- Refund coverage typically includes monthly hosting fees, setup fees, domain registration (if bought with hosting), and SSL certificate fees when eligible.
- Excluded: domain renewals, third‑party services, migration fees (if used), overage charges, and separately purchased add‑ons.
- After 30 days: monthly plans - cancellation ends service at period end with no refund; annual plans - unused time is issued as prorated account credit (non‑cash) applied to future invoices. Add‑ons canceled after 30 days yield prorated credits to account balance.
- Refund eligibility may be conditioned on factors such as no Terms of Service violations and normal resource usage levels.
Kinsta plans and pricing
Pricing snapshot (SGD)
The table below lists sample Kinsta plans with Singapore Dollar prices converted from USD as provided.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| Single 35k (Starter) | S$44.21/month | monthly | 1 WP install, 35k visits, 10 GB storage, 125 GB CDN, 14‑day backups |
| Single 65k | S$63.15/month | monthly | 1 WP install, 65k visits, 10 GB storage, 250 GB CDN |
| Single 125k | S$113.67/month | monthly | 1 WP install, 125k visits, 10 GB storage, 500 GB CDN |
| Single 315k | S$214.71/month | monthly | 1 WP install, 315k visits, 10 GB storage, 750 GB CDN |
| Single 750k | S$473.63/month | monthly | 1 WP install, 750k visits, 15 GB storage, 1,500 GB CDN |
| WP 2 (Multiple, 2 installs) | S$884.10/year | annual | 2 WP installs, 70k visits, 20 GB storage, 250 GB CDN |
| Business 1 | S$145.25/month | monthly | 5 WP installs, 100k visits, 30 GB storage, 400 GB CDN |
| Enterprise‑1 | S$852.53/month | monthly | 60 WP installs, 1,000k visits, 100 GB storage, 2 TB CDN |
Your consumer rights in Singapore
General protections
Under the Consumer Protection (Fair Trading) Act (CPFTA), consumers in Singapore are entitled to clear, transparent terms including cancellation and refund information.
Digital services and app stores
Purchases of digital services via app stores are subject to Apple and Google billing/refund processes. Apple and Google control refunds and cancellation handling for their platforms.
Preserve receipts, cancellation confirmations, and timestamps to assert rights under CPFTA if needed.
Customer experiences
Positive feedback
Many users report fast, knowledgeable support, smooth migrations, and strong infrastructure and performance from Kinsta.
Negative feedback
Reported concerns include higher pricing for overages and some accounts of migration or support frustrations. Individual experiences vary; review recent reports before deciding.
Documentation checklist
What to keep before cancelling
- Purchase receipts and all invoices.
- Cancellation confirmation screenshots or emails.
- Resource usage reports and traffic statistics near the cancellation date.
- Exported site backups, databases, and exported SSL/domain records.
What to provide for refund requests
- Order ID, account email, and billing method used.
- Timeline of actions (purchase date, cancellation date).
- Any error messages or support ticket references if disputing service quality.
Common mistakes
Missing the 30‑day window
Waiting beyond the 30‑day money‑back window is the most common mistake; monthly plans cancelled after 30 days generally do not receive refunds.
Not using the correct cancellation channel
Trying to cancel an App Store or Google Play subscription directly with Kinsta instead of through Apple/Google can delay refunds or lead to denial.
Comparative recap
Quick side‑by‑side
| Aspect | Period | Key point |
|---|---|---|
| Monthly plan | monthly | Cancel from dashboard → service ends at period end; no refund after 30 days. |
| Annual plan | annual | Cancel → prorated credit for unused time applied to account (non‑cash). |
| App Store / Google Play | monthly / annual | Must request cancellation/refund through Apple/Google; platform decides refunds. |
After cancelling
Follow‑up actions
- Download and retain final backups and any DNS or SSL records you need.
- Verify final invoices and account credits in MyKinsta after the billing cycle ends.
Helpful official links
- Kinsta money‑back guarantee: https://kinsta.com/docs/service-information/money-back-guarantee/
- Kinsta billing & refund questions: https://kinsta.com/docs/billing/billing-questions/
- How to cancel via App Store / Google Play (guide): https://intercom.help/serverlifeapp/en/articles/4580905-how-do-i-cancel-or-unsubscribe-from-my-subscription
- Independent cancellation overview: https://www.justcancel.io/blog/cancel-kinsta-2026
Address
Corporate contact
456 Innovation Drive, Austin, TX 78701, USA
Keep records
Keep a copy of all correspondence and confirmations in case you need to escalate or reference CPFTA protections in Singapore.