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Cancel CHISPA
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I hereby notify you of my decision to terminate the contract relating to the Chispa service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Chispa: Easy Method
What is Chispa
Overview
Chispa is a mobile dating app focused on connecting Latino singles through a culturally oriented, bilingual interface. The app uses a swipe-based interface and chat tools to help users discover and message matches.
The service is provided as an app (iOS and Android); there is no separate web subscription for Chispa.
Target audience
Chispa emphasizes Latino culture and offers bilingual (English/Spanish) options, making it popular with users seeking culturally aligned connections.
The app is lightweight and designed for quick profile browsing, matching, and messaging on mobile devices.
How to cancel Chispa
Cancel on iPhone (App Store)
- Open your iPhone Settings app.
- Tap your Apple ID at the top, then choose "Subscriptions".
- Select "Chispa" from the list and tap "Cancel Subscription".
- Alternatively inside the app: Profile → gear icon → Manage Subscription → follow the onscreen steps.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap your profile icon, go to "Payments & subscriptions" → "Subscriptions".
- Select "Chispa" and tap "Cancel subscription".
- Chispa cannot cancel Google Play subscriptions for you; you must cancel yourself via Google Play.
Web access and limits
- Chispa is app-only. There is no web subscription page to cancel.
- All subscription changes and cancellations must be handled through the App Store or Google Play Store.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription it typically remains active until the end of the current billing period. You will keep the paid features until that expiry date.
Auto-renewal and billing
Cancelling disables auto-renewal so you are not billed again at the next renewal date. Make sure you cancel before the renewal to avoid unwanted charges.
Data, account status and reinstatement
Your Chispa account and profile normally remain active after cancelling a paid plan; you can still use the free features unless you delete the account separately.
If you later resubscribe, your account and past settings are typically restored subject to Chispa’s policies.
Will I get a refund?
General refund policy
Chispa generally does not provide full refunds for subscriptions. Refunds, if any, may be prorated based on time or credits used.
Singapore cooling-off and exceptions
There is no clear 14-day statutory cooling-off or refund entitlement for digital app subscriptions like Chispa for Singapore users.
Any refund requests for purchases made through Apple or Google must be handled via Apple or Google’s refund processes and policies.
How to request a refund
- For App Store purchases, request a refund via Apple’s Report a Problem page or through your purchase history in Apple ID settings.
- For Google Play purchases, request a refund via Google Play Help → Order history → Request a refund.
- Chispa’s in-app or developer support cannot directly refund App Store or Google Play charges; follow the store channels.
Chispa plans and pricing
Pricing overview
The table below lists Chispa’s common plans and approximate Singapore Dollar equivalents based on USD 1 = SGD 1.36. Exact SGD prices may vary in App Store/Google Play listings.
Plan features
Premium plans offer unlimited likes, rewinds, SuperChispas, Boosts, and no ads. Elite plans add "Who Likes You."
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Weekly | $7.49 (≈ S$10.20) | Weekly | Unlimited likes & rewinds, 5 SuperChispas/week, 1 Boost/month, No ads |
| Premium Monthly | $12.49 (≈ S$17.00) | Monthly | Same as weekly |
| Premium 3-Month | $17.99 total (≈ S$24.50) ≈ S$8.20/month | 3 Months | Same as monthly |
| Premium 6-Month | $29.99 total (≈ S$40.80) ≈ S$6.80/month | 6 Months | Same as monthly |
| Elite Weekly | $14.99 (≈ S$20.40) | Weekly | All Premium + Who Likes You |
| Elite Monthly | $24.99 (≈ S$34.00) | Monthly | All Premium + Who Likes You |
| Elite 3-Month | $38.99 total (≈ S$53.00) ≈ S$17.70/month | 3 Months | All Premium + Who Likes You |
| Elite 6-Month | $59.99 total (≈ S$81.60) ≈ S$13.60/month | 6 Months | All Premium + Who Likes You |
Your consumer rights in Singapore
Key legal position
For Singapore consumers, there is no clear statutory 14-day cooling-off right that applies to in-app digital subscriptions like Chispa.
Practical steps and responsibilities
- Cancel subscriptions before the renewal date to avoid charges.
- Seek refunds through the app store (Apple or Google) as they control billing and refund handling for in-app purchases.
When to escalate
If an app store refund is refused and you believe you were wrongly charged, gather receipts and contact the payment provider or file a complaint with the Singapore Consumers Association if needed.
Customer experiences
Positive experiences
Users often praise Chispa’s cultural focus, bilingual interface, and simple swipe mechanics for ease of use and creating genuine connections.
See a detailed review at Chispa review (DatingScout).
Negative experiences
Common complaints include fake or inactive profiles, app instability (crashes or lag), limited local user reach, aggressive paywalls, and account bans with limited support.
Users’ experiences and reports are compiled at Chispa experiences (DatingScout) and at Chispa reviews (DatingSites).
Documentation checklist
What to gather before cancelling
- Screenshot or copy of the subscription purchase receipt from Apple or Google Play.
- App account email or username used for Chispa.
- Record of the billing date and amount charged.
What to keep if you request a refund
- Correspondence with app store support or Chispa support.
- Transaction IDs or order numbers from the App Store / Google Play purchase history.
- Dates and screenshots showing app usage during the paid period if disputing charges.
Common mistakes
Missing the renewal date
Users often forget to cancel before the auto-renewal date and are subsequently charged for another period. Check your store purchase history for upcoming renewals.
Trying to cancel through Chispa support
Because purchases are handled by Apple or Google, asking Chispa to cancel the subscription directly will usually not stop billing. Always cancel via the App Store or Google Play.
Deleting the app instead of cancelling
Deleting or uninstalling the Chispa app does not automatically cancel subscriptions. You must cancel the subscription in your Apple ID or Google Play account to stop renewals.
Comparative recap
Quick comparison
This table summarizes where to manage purchases, refund responsibility, and web options for Chispa.
| Item | Where to manage | Refund responsibility | Web cancellation | Period |
|---|---|---|---|---|
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions or in-app Profile → Manage Subscription | Apple (request via Apple’s refund/report tools) | No - app-only | Varies (weekly, monthly, multi-month) |
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions | Google (request via Google Play refund process) | No - app-only | Varies (weekly, monthly, multi-month) |
| Chispa web | Not available | Not applicable - use app stores | Not available | Not applicable |
After cancelling
Immediate next steps
Confirm cancellation in your App Store or Google Play subscription list and keep a screenshot of the cancellation confirmation for your records.
If you need more information or community feedback
For user reviews and experiences consult:
Contacting support and escalation
If you need help beyond the app stores, gather your receipts and transaction IDs before contacting support channels or consumer protection services in Singapore.
Address
Corporate address
Affinity Apps LLC (operator of Chispa)
8750 North Central Expressway, Suite 1400, Dallas, Texas, 75231, USA
Support email
For technical or app-related inquiries you can try the published support email: contactus@support.chispa-app.com