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Cancel FEELD
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I hereby notify you of my decision to terminate the contract relating to the Feeld service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Feeld: Easy Method
What is Feeld
Overview
Feeld is a dating app aimed at open-minded singles and couples seeking varied relationship types, including non-traditional and LGBTQ+ connections.
It offers free accounts plus paid subscriptions and in‑app purchases that unlock additional features such as advanced filters and incognito options.
Audience
Users include individuals and couples interested in ethical non‑monogamy, explorative dating, and diverse orientations.
Feeld markets both a standard subscription and a premium "Majestic" tier with extra features for discovery and privacy.
How to cancel Feeld
App Store (iOS)
- Open the Apple App Store on your iOS device.
- Go to your account profile → Subscriptions.
- Select Feeld and choose "Cancel subscription."
- Note: Deleting your Feeld account does not cancel App Store subscriptions; you must cancel inside the App Store.
Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions and select Feeld.
- Choose "Cancel subscription" and follow the prompts.
- Note: Feeld cannot cancel Google Play subscriptions for you; cancel in Google Play.
Web / Direct (Feeld website or in‑app flow)
- In the Feeld app: Settings → App Settings → Manage Subscription to cancel web/direct subscriptions.
- Alternatively, email Feeld support including your order/transaction ID to request cancellation.
- Important: Deleting your account does not automatically cancel web/direct subscriptions; cancel the subscription separately.
What happens when you cancel
Access and renewal
When you cancel a subscription, it typically remains active until the end of the current billing period.
After the billing period ends, premium features will be revoked and your account will revert to the free tier.
Data and account
Cancelling a subscription does not automatically delete your Feeld account or profile data.
If you want data removed, you must follow Feeld's account deletion process in addition to cancelling billing.
Will I get a refund?
Web / Direct purchases
Feeld offers a 14‑day cooling‑off period for direct (web/app) purchases.
Cancel within 14 days of order confirmation to request a refund for the unused portion of the service.
App Store / Google Play purchases
- Refunds for purchases made via Apple App Store or Google Play must be requested from Apple or Google directly.
- Feeld cannot issue refunds for store purchases processed by Apple or Google.
- Refunds are generally not offered for partially used services, accidental purchases, dissatisfaction, or if an account is banned for valid reasons.
Feeld plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Feeld Subscription (monthly) | S$22.98 | monthly | Access to Feeld's premium features (standard subscription) |
| Majestic Membership (monthly) | S$22.98 | monthly | Premium tier with incognito mode, advanced filters, like previews |
| Majestic Membership (90 days) | S$43.98 | 90 | Same premium features, reduced daily rate |
| Feeld Subscription (90 days) | S$45.98 | 90 | Standard subscription over 90 days |
| Majestic Membership (annual) | S$134.98 | annual | Premium features for one year |
| Single Ping | S$2.98 | monthly | Send one Ping - indicates interest; one included daily with Majestic |
| Pack of 5 Pings | S$16.98 | monthly | Bundle of 5 Pings |
| Pack of 10 Pings | S$10.98 | monthly | Bundle of 10 Pings |
| Uplift | S$9.98 | monthly | Increased profile visibility in discovery feed |
Notes
Prices reflect in‑app costs as captured in available sources; local pricing and taxes may vary by platform and time.
Check the billing source (App Store, Google Play, or Feeld direct) to confirm exact charges and cancellation path.
Your consumer rights in Singapore
Cooling‑off and refunds
For direct purchases, Feeld's stated policy includes a 14‑day cooling‑off period to request refunds for unused portions.
App Store and Google Play purchases are subject to Apple/Google refund processes and not Feeld's direct refund policy.
Other rights and obligations
- Under Singapore consumer protections (e.g., Consumer Protection (Fair Trading) Act), you may have additional rights beyond Feeld's policy.
- Always keep receipts, transaction IDs, and screenshots when disputing charges or seeking refunds.
Customer experiences
Positive feedback
- Users praise Feeld for an inclusive community and user‑friendly interface, appealing to LGBTQ+ and open‑minded users.
- Some users report smooth and hassle‑free refund experiences when dealing with direct purchases.
Negative feedback
- Reported issues include app bugs, lost access, slow or no customer support, and unexplained bans.
- Some users describe unexpected subscription renewals, perceived fake profiles, and difficulty obtaining refunds for store purchases.
Documentation checklist
Essential purchase evidence
- Order number or transaction ID from Feeld or app store receipt.
- Payment receipt or bank statement showing the charge.
- Date and amount of the transaction.
Support and dispute evidence
- Screenshots of subscription settings, app receipts, and any error messages.
- Copies of emails or chat transcripts with Feeld or app store support.
- Device type (iOS/Android) and app version, if relevant.
Common mistakes
Assuming account deletion cancels billing
Many users delete their Feeld account believing subscriptions are cancelled automatically.
Account deletion does not cancel App Store, Google Play, or direct subscriptions; cancel in the appropriate store or subscription settings first.
Requesting refunds from the wrong party
Users sometimes ask Feeld for refunds for App Store or Google Play charges, but Apple/Google control those refunds.
Always identify whether the charge came from Apple, Google, or Feeld and contact the correct provider with receipts.
Comparative recap
Quick comparison
The table below summarises cancellation method, refund availability, and who controls the refund for each purchase channel.
Use it to determine where to cancel and where to request a refund.
| Feature | App Store (iOS) | Google Play (Android) | Web / Direct | Period |
|---|---|---|---|---|
| How to cancel | Apple App Store → Subscriptions → select Feeld → Cancel | Google Play → Subscriptions → select Feeld → Cancel | Feeld app: Settings → App Settings → Manage Subscription or email support | Varies (monthly / annual / ) |
| Refund availability | Request from Apple; Feeld cannot refund store purchases | Request from Google; Feeld cannot refund store purchases | Feeld provides 14‑day cooling‑off for direct purchases | Varies (monthly / annual / ) |
| Who can cancel | User via App Store | User via Google Play | User via app/web or Feeld support with order ID | Varies (monthly / annual / ) |
| Ease | Medium - must navigate App Store | Medium - must navigate Google Play | Easy if you use in‑app Manage Subscription; support may be slower | Varies (monthly / annual / ) |
Takeaway
Cancel in the same channel where you subscribed to avoid ongoing charges and to ensure you contact the right refund provider.
Keep clear records and act promptly within any cooling‑off window to improve chances of a refund.
After cancelling
What to check
- Confirm cancellation in the App Store/Google Play subscription list or Feeld's Manage Subscription screen.
- Save confirmation emails or screenshots showing the subscription is scheduled to stop.
- Monitor your bank statement for any unexpected renewals and dispute with the payment provider if needed.
Helpful links
- Feeld cancellation guide (Postclic)
- Feeld review and refund notes (DatingScout Singapore)
- User reviews and experiences (Trustpilot)
Address
Registered address
Feeld Limited, 86 - 90 Paul Street, London, EC2A 4NE, United Kingdom.
Use this address for formal correspondence or legal notices if required.
Correspondence tips
Include your account email, order/transaction ID, dates, and screenshots when writing about cancellations or refunds.
Send queries to Feeld support from the email associated with your account to speed verification.