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Cancel CO-STAR
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I hereby notify you of my decision to terminate the contract relating to the Co-Star service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Co-Star: Easy Method
What is Co-Star
Overview
Co‑Star is an astrology app that combines personalized birth‑chart data with social features for comparing charts, compatibility and messages.
The app is developed in the United States and is used internationally; it offers in‑app purchases and one‑time content purchases in Singapore dollars through app stores.
Core features
Features include personalized charts, relationship comparisons with friends, question packs and advanced charts or reports sold as one‑time purchases or subscriptions.
Co‑Star’s tone and content are automated and have attracted mixed user feedback about style, accuracy and emotional impact.
How to cancel Co-Star
Cancel on iPhone (App Store)
- Open Settings on your iPhone.
- Tap your Apple ID at the top, then tap Subscriptions.
- Find "Co - Star Astrology" and choose Cancel Subscription.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap your profile icon, then go to Payments & subscriptions → Subscriptions.
- Select "Co - Star Astrology" and tap Cancel subscription.
Cancel website or direct purchases
- No documented self‑service cancellation workflow for web purchases exists.
- For readings, charts or direct site purchases, contact Co‑Star support at horoscopes@costarastrology.com for help.
What happens when you cancel
Access after cancellation
Cancelling app‑store subscriptions typically stops automatic renewal but does not remove access immediately; you usually keep subscriber access until the paid period ends.
For one‑time purchases, cancelling a subscription does not usually affect previously bought content stored in your account.
Renewal and billing
After cancellation your subscription will not renew at the next billing date. Confirm the cancellation in your Apple or Google account to avoid future charges.
Keep receipts or the subscription page screenshot as proof of cancellation and end dates.
Data and account
Cancelling a paid plan does not necessarily delete your Co‑Star account or profile data. If you want data removal, request deletion via support.
Check the app settings or contact support for account‑deletion steps and confirmation procedures.
Will I get a refund?
App Store and Google Play purchases
Refunds for in‑app purchases must be requested from Apple or Google under their refund policies.
Co‑Star’s Help Center directs users to the App Store or Google Play for refund requests; Co‑Star does not directly process in‑app refunds.
Website purchases and readings
- For readings or charts bought via Co‑Star’s website, contact horoscopes@costarastrology.com for support.
- There is no explicit blanket 14‑day cooling‑off policy published by Co‑Star for web purchases.
Exceptions and practical tips
If you believe an unfair practice occurred (misleading charge, faulty content), keep records and try platform support first, then contact Co‑Star support if relevant.
For unresolved refund disputes in Singapore, see the consumer rights section below for mediation options.
Co-Star plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Add Manually (one-off) | S$3.98 | One-time | Unlock manual entry of data |
| 5 Questions | S$3.98 | One-time | Unlock 5 questions |
| 10 Questions | S$6.98 | One-time | Unlock 10 questions |
| Crush Report - 5 | S$6.98 | One-time | Generate 5 crush compatibility reports |
| 25 Questions | S$9.98 | One-time | Unlock 25 questions |
| Eros | S$9.98 | One-time | Access Eros relationship feature |
| Advanced Chart - Self | S$12.98 | One-time | Access advanced chart for self |
| Advanced Chart - Relationships | S$12.98 | One-time | Access advanced chart for relationships |
| Pro‑Star monthly | S$12.98 | Monthly | Unlock Pro‑Star monthly subscription |
| Your Year Ahead | S$17.98 | One-time | Access yearly forecast |
Notes on pricing
Prices above are recorded from the Apple App Store Singapore as of early 2026 and reflect in‑app purchase items.
Co‑Star does not publicly list Singapore‑denominated annual plans or a “Co‑Star Plus” annual tier for Singapore at the time of these records.
Your consumer rights in Singapore
Statutory protections
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), consumers can seek redress for unfair trade practices including refunds, repairs or replacements where applicable.
CASE (Consumers Association of Singapore) assists consumers and can mediate disputes; unresolved claims may be taken to the Small Claims Tribunal.
Digital content specifics
- There is no clear Singapore‑specific 14‑day cooling‑off right that automatically applies to digital content or app subscriptions.
- Refunds for in‑app purchases usually follow the platform (Apple/Google) policies rather than a local statutory right.
Practical steps if you have a dispute
Gather receipts, subscription screenshots and correspondence, then contact platform support (Apple/Google). If dissatisfied, contact Co‑Star support and consider CASE for mediation.
For small monetary disputes, the Small Claims Tribunal is an option after attempting informal resolution or mediation.
Customer experiences
Positive highlights
Some users appreciate the social comparison features and personalized chart comparison tools.
A subset of users describe the app experience as fun and engaging for social astrology and compatibility checks.
Negative concerns
Many users report problems with the app’s tone being negative or harsh, which some say affected their wellbeing.
There are frequent reports of technical issues (crashes, login problems) and concerns over subscription value and perceived accuracy.
Sources and further reading
- Independent writeups and user commentary are available; for a detailed critique see anecdoteai - Co‑Star insights.
- Community reactions and examples of messaging concerns can be seen in public threads such as on Reddit.
Documentation checklist
What to collect before contacting support
- Order receipt (Apple/Google) or website purchase confirmation showing date and amount.
- Screenshot of active subscription page in your Apple ID or Google Play account.
- Account email or username used in Co‑Star and the device type (iOS/Android).
Additional evidence
- Screenshots of error messages, unwanted content examples, or dates when the issue occurred.
- Any communication with Co‑Star support and timestamps of responses.
Common mistakes
Not cancelling in the right place
People often try to cancel inside the Co‑Star app but forget to cancel the subscription in Apple ID or Google Play.
Always confirm cancellation in your platform subscription settings to prevent unexpected renewals.
Assuming immediate refunds or deletion
Users sometimes expect immediate refunds or account deletion after cancelling; refunds depend on the platform or Co‑Star’s support response.
If you need data removed, request account deletion explicitly from support and keep a copy of the request.
Comparative recap
Side‑by‑side summary
| Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID → Subscriptions → Co - Star Astrology | Request refund from Apple (Apple’s refund process) | Keep App Store receipt and subscription screenshot |
| Google Play (Android) | Cancel via Play Store → Profile → Payments & subscriptions → Subscriptions | Request refund from Google Play (Google’s refund process) | Use Play Store order history as evidence |
| Website / Direct Purchase | No self‑service cancel documented; contact support at horoscopes@costarastrology.com | Contact Co‑Star support for web purchase issues; no guaranteed policy | Document purchase confirmation and correspondence |
After cancelling
Confirmations to keep
Save the subscription cancellation confirmation, order receipts and any follow‑up emails. These are essential if you need a refund or dispute resolution.
Check that your access ends on the expected date and note the final access date from the subscription panel.
Helpful links
- Co‑Star app page on Apple App Store (Singapore): Co‑Star on App Store (SG)
- Independent critique and user reports: anecdoteai - Co‑Star insights
- Comparison coverage mentioning Co‑Star: Co‑Star vs Pattern vs Mynitya
- Community discussion example: Reddit discussion
Address
Listed Singapore address
15 BEACH ROAD #05-08 BEACH CENTRE SINGAPORE 189677
Note: This Singapore address is recorded in contextual notes and may refer to an entity unrelated to Co‑Star’s U.S. operator.
Support contact
For web purchases or readings contact Co‑Star support at horoscopes@costarastrology.com for assistance and to request refunds or account actions.
If you need consumer assistance in Singapore, consider contacting CASE (Consumers Association of Singapore) for mediation guidance.