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Cancel FACEPLAY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Faceplay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Faceplay: Easy Method
What is Faceplay
Overview
Faceplay is a subscription-based app that creates AI-generated face-swap and short video content, marketed through app stores and direct web purchases.
Main purpose
The app offers free and premium tiers, with premium access unlocking additional templates, faster processing, or unlimited creations depending on the plan.
How to cancel Faceplay
Cancel on iPhone / Apple App Store (iOS)
- Open iPhone Settings → tap your name → Subscriptions → locate FacePlay → Tap Cancel Subscription.
- Cancel at least 24 hours before the billing period ends to avoid automatic renewal.
- Reference guide: postclic: cancel FacePlay (iOS).
Cancel on Android / Google Play
- Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → select FacePlay → Cancel subscription.
- The Google Play interface also shows your next billing date and confirmation steps during cancellation.
- Reference guide: postclic: cancel FacePlay (Android).
Cancel for web or direct payments
- If you subscribed on FacePlay's website or by direct payment (e.g., PayPal), sign in at the account portal and go to Billings / Subscriptions to cancel.
- If no in-app cancellation option exists, contact the developer or the payment provider listed in your payment record to stop recurring payments.
- See web cancellation notes: postclic: web/direct cancellation.
What happens when you cancel
Access and billing
Cancelling stops auto-renewal but typically keeps premium access active until the end of the already-paid billing period.
Your account will revert to the free tier after that paid period expires unless you re-subscribe.
Data, account and receipts
Cancellation normally does not delete your account or uploaded content; check the app settings or contact support if you want account removal.
Keep receipts and order IDs from Apple, Google, or your payment provider for records and any dispute or refund requests.
Will I get a refund?
FacePlay's stated policy
FacePlay's published position is that "all purchases are non-refundable." This is the default policy for the app.
Expect refusal for refunds directly from FacePlay unless exceptional circumstances apply.
Store-mediated refunds and exceptions
- Apple App Store purchases: request refunds through Apple's refund procedure - FacePlay does not process App Store refunds directly.
- Google Play purchases: refunds must generally follow Google's refund policies and procedures.
- Direct/web purchases: FacePlay has no explicit 14-day cooling-off policy; you may need to request refunds via the payment provider or card issuer if FacePlay will not provide one.
Reference: general refund guidance: postclic.
Faceplay plans and pricing
Overview of available plans
Below are subscription options and prices obtained from the Apple App Store Singapore listing for FacePlay.
Consumables (coins, coin plus) are available separately and are not shown in this table.
| Plan | Price | Period |
|---|---|---|
| Weekly Membership | S$4.48 | Weekly |
| Weekly Membership (alt) | S$3.98 | Weekly |
| Weekly Member - Coin | S$5.98 | Weekly |
| Weekly Member - Ultra | S$4.98 | Weekly |
| Monthly Subscription | S$8.48 | Monthly |
| Half-Yearly Subscription | S$23.98 | Half-Yearly |
| Yearly Subscription (Face Swap) | S$99.98 | Yearly |
Where prices come from
Prices listed above were taken from the FacePlay listing on the Singapore Apple App Store at the time of collection.
Store prices may vary by tax, promotions, or app updates; check the app store listing for the current rates.
Your consumer rights in Singapore
Legal overview
Singapore consumers have statutory rights such as repair, replacement, or refund for defective goods under the consumer protection framework.
For digital services, "lemon law" for goods may not directly apply, but general unfair-practice protections and expectations for service quality can offer remedies.
Practical recourse steps
- Try negotiating with the FacePlay developer, explaining defects or unusable service and requesting a refund or other remedy.
- If unresolved, lodge a complaint with the Consumers Association of Singapore (CASE) for mediation and dispute resolution.
- For small monetary claims, consider escalation through the Small Claims Tribunals if the developer refuses to provide a remedy.
Customer experiences
Positive feedback
Some users praise FacePlay for smooth performance, entertaining AI templates, and ease of producing face-swap videos when it works as intended.
These reports typically highlight the app's creative outputs and simple interface.
Negative feedback
Many users report technical problems such as persistent "no internet connection" errors, slow processing, crashes, or freezing during video creation.
Complaints also frequently mention unexpected charges, recurring billing when a one-time payment was expected, and frustration when subscription features fail and refunds are denied. See community reviews: justuseapp reviews.
Documentation checklist
What to collect
- Order confirmation emails and receipts (Apple/Google order IDs or web payment receipts).
- Screenshots of subscription pages, billing charges on card statements, and any error messages in the app.
- Dates of subscription start, renewal dates, and copies of cancellation confirmations if available.
How to present your case
- Organise records chronologically and highlight the key transaction ID and charged amount.
- When contacting the store, developer, or payment provider, include concise facts, relevant screenshots, and the desired resolution (refund, credit, or cancellation confirmation).
Common mistakes
Timing errors
Many users cancel too close to the renewal time or after the 24-hour cutoff and are still charged for the next period.
Always check the exact next-billing date in the App Store or Google Play before cancelling.
Billing and platform confusion
Users sometimes delete the app but forget to cancel the subscription through the app store - this does not stop recurring billing.
Another common mistake is assuming a one-time purchase when the product is actually an auto-renewing subscription; verify subscription terms before purchase.
Comparative recap
Quick comparison
| Route | How to cancel | Refund channel | Period |
|---|---|---|---|
| Apple App Store (iOS) | iPhone Settings → Subscriptions → FacePlay → Cancel | Request via Apple refund process | Weekly / Monthly / Yearly |
| Google Play (Android) | Google Play → Profile → Payments & Subscriptions → Subscriptions → Cancel | Request via Google Play refund policies | Weekly / Monthly / Yearly |
| Web / Direct payment | Account portal: Billings / Subscriptions or contact payment provider | Depends on payment provider; FacePlay states purchases are non-refundable | Weekly / Monthly / Half-Yearly / Yearly |
Key takeaways
Cancelling must be done through the billing platform that processed your payment (App Store, Google Play, or the web account portal).
Refund chances are highest through Apple or Google processes; FacePlay itself states purchases are non-refundable for direct requests.
After cancelling
Immediate actions
- Confirm cancellation in the relevant store and keep any confirmation emails or screenshots for your records.
- Monitor your bank or card statements for at least one billing cycle to ensure no further charges occur.
Helpful links and follow-up
- iOS / Android cancellation and general guidance: postclic: cancel FacePlay
- If you need to view the app listing or verify price/plan details on the Singapore App Store: FacePlay on Apple App Store (SG)
- Community reports and common user issues: justuseapp reviews
Address
Company legal address
so 438 Le Duan, Phuong Mai, Dong Da, Hanoi, Hanoi, Hanoi 10000, Vietnam
Notes on contacting
The company's terms list a Hanoi legal address; some correspondence and templates reference a secondary address in Shenzhen, China for operational matters.
When contacting the developer about billing or refunds, include transaction IDs, dates, and screenshots to speed up responses.