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Cancel GLOW
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Glow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Glow: Easy Method
What is Glow
Overview
Glow is an app designed to help people find meaningful relationships by matching users based on shared interests and values. It offers profile-based discovery, messaging, and premium features for enhanced matching and insights.
Core features
Glow provides personalised matchmaking, in-app messaging, and optional Premium tiers that unlock advanced features such as improved visibility and additional tools. Premium access is managed through app stores or directly via a Glow account.
How to cancel Glow
Cancel on iOS (Apple App Store)
Cancel subscriptions purchased through Apple in your iPhone or iPad settings.
- Open Settings > [Your Name] > Subscriptions.
- Select Glow Premium and choose Cancel Subscription.
- Subscription remains active until the end of your current billing cycle; no prorated refunds are provided.
Cancel on Android (Google Play)
For purchases via Google Play, cancel in the Play Store account subscriptions area.
- Open the Play Store > Account > Subscriptions.
- Select Glow Premium and tap Cancel.
- The subscription stays active until the end of the paid period.
Cancel via Glow web/app account
If you subscribed directly on Glow's website or in-app account, cancel from your account settings.
- Sign in to your Glow account or open app settings.
- Go to My Account or Subscription settings and choose Cancel.
- Access continues until your current paid term ends.
What happens when you cancel
Access and billing
After cancellation, your subscription remains active until the end of the paid billing period and will not renew thereafter. Glow does not provide prorated or mid-term refunds as a standard practice.
Account and data
Your account and data remain available under Glow's terms of service. For details about data retention and account handling, review Glow's terms.
See Glow's official terms for specifics: Glow Terms of Service.
Will I get a refund?
General refund policy
Refunds are generally limited. Glow considers refunds mainly for billing errors, duplicate charges, or documented service issues. Change-of-mind refunds after extensive use are often ineligible.
- Typical cancellations do not trigger prorated refunds.
- Exceptional refunds may be considered for clear billing mistakes or documented faults.
App store and trial refunds
Purchases made via Apple or Google Play follow the respective platform refund processes; Glow defers to those mechanisms for store purchases.
- Cancel free trials before they end to avoid charges; if a trial charge is due to error, platform processes may allow a refund.
- For Glow-purchased subscriptions (web), contact Glow support or consult the terms linked below.
Further policy details are available in Glow's official materials: Terms of Service and Glow Premium.
Glow plans and pricing
Pricing table overview
The table below lists the Glow plans and the USD prices provided by Glow. Exact SGD amounts are not shown here; check the in-app purchase listing in the Singapore App Store for local pricing.
Notes on currency
App stores convert USD to local currencies and may apply local taxes. For precise Singapore Dollar amounts, view the in-app purchase section for Glow in the Singapore App Store or Google Play listing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Glow Premium (Fertility App) - Annual | US$59.99/year | Annual | Access to all 4 Glow apps, advanced tracking, charts, articles, ad‑free |
| Glow Premium (Fertility App) - Quarterly | US$29.99/3 months | Quarterly | Same as above |
| Glow Premium (Fertility App) - Lifetime | US$99.99 one time | Lifetime | Lifetime access across Glow apps |
| GLOW App by G - Monthly | US$33/month | Monthly | Unlimited workouts, recipes, journals, community access |
| GLOW App by G - Annual | US$333/year | Annual | Same as above, billed annually |
Your consumer rights in Singapore
Cooling-off and change-of-mind
Glow's published policies do not state an automatic 14-day cooling-off or change-of-mind refund right. Therefore, change-of-mind refunds may not be available unless required by local law or exceptional circumstances.
Cancellation and platform rules
You retain the right to cancel before auto-renewal to avoid future charges, but cancellation does not usually entitle you to a prorated refund.
App store purchases are governed by Apple and Google Play refund policies; Glow refers store refunds to the platform processes. For Glow policy reference see: Glow Terms of Service.
Customer experiences
Positive feedback
Many reviewers praise Glow for clear explanations, professional staff, effective treatments, and a lack of upselling. Overall ratings noted are high in some review listings.
See aggregated reviews: Trustindex - Glow Skin (Singapore).
Negative feedback
Reported complaints include account access problems causing stress and financial difficulty before resolution, and defective product claims with slow or unresponsive warranty handling.
These mixed experiences underscore checking receipts, warranty terms, and contacting support early if issues arise.
Documentation checklist
Before you cancel
- Account email and username used with Glow.
- Platform of purchase (Apple, Google Play, or Web).
- Subscription name (e.g., Glow Premium) and billing cycle.
If you request a refund or dispute
- Order/receipt number or transaction ID from your payment provider.
- Screenshots of billing, subscription status, and any error messages.
- Dates of charge and attempted cancellations, plus correspondence with support.
Common mistakes
Cancelling the wrong place
Users often cancel within the app without realising the purchase was made through Apple or Google. Cancelling the app account does not cancel an App Store subscription - you must cancel in the platform account.
Expecting automatic refunds
Assuming a pro‑rata refund will be issued after cancellation is a common error. Glow generally keeps access until the paid period ends and does not offer prorated refunds except in exceptional cases.
Comparative recap
Quick comparison
The table below summarises how cancellation and refunds work across platforms for easy reference.
Notes
All rows are based on Glow's stated policies: cancellations end auto‑renewal but access continues until period end; refunds are platform-specific or limited by Glow's terms.
| Platform | How to cancel | Refunds available | Access after cancel (Period ) |
|---|---|---|---|
| iOS App Store | Cancel via Settings > [Your Name] > Subscriptions > Glow Premium. | Refunds via Apple refund process; Glow does not directly issue store refunds. | Remains active until end of current billing cycle |
| Google Play | Open Play Store > Account > Subscriptions > Glow Premium > Cancel. | Refunds via Google Play refund process; Glow defers to platform policies. | Active until end of paid period |
| Web / Direct purchase | Cancel in My Account or app settings on Glow's website or app account. | Refunds considered for billing errors or exceptional documented issues per Glow terms. | Access continues until end of paid term |
After cancelling
What to check next
Confirm cancellation in the platform or Glow account and keep a screenshot or confirmation email for your records. Monitor your payment method to ensure no unwanted renewals occur.
Useful links and support
Official Glow pages for account and subscription details:
- Glow Premium
- Glow Terms of Service
- Glow app overview
- For independent customer reviews: Trustindex - Glow Skin (Singapore)
Address
Company address
Blk 35 Mandalay Road
#13-37 Mandalay Towers
Singapore 308215
Mailing tips
Use the Singapore address format shown above for accurate postal delivery. Include unit level and number (for example #13-37) and the postal code for best results.