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Grindr

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Grindr Cancel Subscription | Postclic
Grindr
PO Box 69176
90069 West Hollywood USA
help@grindr.com
Cancellation of Grindr contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Grindr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Grindr
PO Box 69176
90069 West Hollywood , USA
help@grindr.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Grindr. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Grindr: Easy Method

What is Grindr

Overview

Grindr is a mobile dating app aimed at gay, bi, trans and queer people for meeting and chatting with others nearby. The app offers a free tier and several paid subscription tiers that add features such as no ads, expanded profile views and privacy tools.

How it works

Users create a profile, browse other profiles by proximity, and message matches. Paid plans unlock features like ad removal, additional filters and extra profile views.

How to cancel Grindr

Cancel on iOS (App Store)

  • Open the Apple App Store app on your iPhone or iPad.
  • Tap your profile icon, choose Subscriptions, then find and select Grindr.
  • Tap Cancel Subscription and confirm.
  • Note: Deleting the Grindr app or your Grindr profile does not cancel the App Store subscription.

Cancel on Android (Google Play)

  • Open the Google Play Store app, tap your profile, then Payments & subscriptions > Subscriptions.
  • Select Grindr and choose Cancel subscription; follow the prompts.
  • Note: Deleting the app or your Grindr profile will not stop billing from Google Play.

Cancel via Web or Directly with Grindr

  • Sign in to your Grindr account on the web and use the account dashboard to manage or cancel subscriptions.
  • If you cannot cancel online, contact Grindr support (e.g., help@grindr.com) for assistance with web/direct purchases.
  • Cancellation requests for web subscriptions typically take effect at the end of the current billing period.

What happens when you cancel

Access after cancellation

When you cancel a Grindr subscription, you will generally retain premium access until the end of the current paid billing cycle.

Auto-renewal and billing

Canceling stops future automatic renewals but does not retroactively stop charges already processed for the current term.

Account and data

Canceling a paid subscription does not automatically delete your Grindr account or profile data. Deleting your account is a separate action.

Will I get a refund?

General policy

Grindr purchases, including subscriptions and microtransactions, are generally final and non‑refundable, except where local law requires otherwise.

App Store and Google Play purchases

  • iOS/App Store purchases: Refunds are handled by Apple; Grindr cannot issue refunds for App Store charges.
  • Android/Google Play purchases: Refunds are handled by Google; Grindr may assist in limited cases such as unauthorized charges but does not generally issue refunds for Play purchases.

Direct web purchases and statutory rights

If you bought a subscription directly via Grindr’s website and your jurisdiction grants a statutory cancellation right, you may be eligible for a pro‑rata refund for unused time.

For jurisdictions where such rights apply (for example EU rules), request refunds by contacting help@grindr.com and providing purchase details.

Grindr plans and pricing

Available plans (Singapore listing)

Plan Price (SGD) Period Features
Grindr XTRA (1 Month) S$16.98 Monthly No ads, up to 600 profiles, online-only filter, photo filters, etc.
Grindr XTRA (3 Months) S$39.98 total (~ S$13.33/month) 3-Month Bundle Same XTRA features, billed upfront
Grindr XTRA (6 Months) S$58.98 total (~ S$9.83/month) 6-Month Bundle Same XTRA features, better per-month rate
Grindr XTRA (1 Year) S$88.98 total (~ S$7.42/month) Annual Same XTRA features, most cost-effective per-month rate
Grindr Unlimited (App Store listed) S$34.00 Monthly All XTRA features plus Incognito, Unsend, full access to Viewed Me, etc.

Notes on pricing

Prices above are taken from a Singapore App Store listing and a localized review as of Jan 18, 2026. App Store listings may show multiple in‑app purchases in SGD.

Your consumer rights in Singapore

Subscription cancellations

Deleting the Grindr app or your Grindr profile does not cancel a paid subscription. You must cancel through the platform where you purchased (App Store, Google Play) or via your web account.

Refund availability

In Singapore, refunds for digital subscriptions are generally controlled by the payment platform (Apple/Google) or by the merchant’s policy rather than by an automatic statutory cooling‑off right.

Practical steps if you believe you have a right

  • Keep receipts and transaction IDs for any disputed charges.
  • Contact the platform (Apple/Google) for purchases made through their stores.
  • For direct web purchases, contact help@grindr.com with details and request a pro‑rata refund where applicable.

Customer experiences

Positive feedback

Many users find Grindr useful for meeting new people quickly and appreciate features for sharing health status and recent medical test information.

Common complaints

Frequent user complaints include app glitches, intrusive or heavy advertising on the free tier, spam or bot profiles, the cost of premium tiers and limited customer support responsiveness.

Documentation checklist

What to gather before contacting support

  • Receipt or transaction ID (App Store/Google Play or web order).
  • Account email or username used with Grindr.
  • Screenshots of active subscription in App Store/Google Play or your Grindr dashboard.
  • Date of purchase and billing period shown on the receipt.
  • Any correspondence with the platform or Grindr support.

How to present your case

  • Be concise: state purchase date, platform, and desired outcome (cancel, refund, or help with unauthorized charge).
  • Attach screenshots and receipts to speed up review.

Common mistakes

Assuming deletion cancels billing

Many users delete the app or their Grindr profile thinking billing will stop. This does not cancel subscriptions billed through Apple or Google; you must cancel via the store or web dashboard.

Requesting refunds from the wrong party

Requesting an App Store or Google Play refund directly from Grindr will usually fail. For store purchases, submit refund requests to Apple or Google first, and use help@grindr.com only for web/direct purchases or special cases.

Comparative recap

Quick comparison

Platform How to cancel Refunds Access after cancel
iOS (App Store) Apple App Store > Profile > Subscriptions > Grindr Handled by Apple; Grindr cannot issue App Store refunds Active until end of paid billing period
Android (Google Play) Google Play Store > Account > Subscriptions > Grindr Handled by Google; Grindr may assist in limited cases Active until end of current billing cycle
Web / Direct Grindr account dashboard on the web or contact support Grindr handles web refunds; statutory rights may apply in some jurisdictions Cancellation takes effect at end of billing period

After cancelling

Check and confirm

  • Verify subscription status in the App Store, Google Play, or your Grindr web account to confirm cancellation.
  • Save receipts and any confirmation emails until the billing cycle ends.

Helpful links

Address

Mailing address

Grindr, LLC, PO Box 69176, West Hollywood, CA 90069, USA.

Notes on contacting by post

Mailing the company is generally slower than contacting support via email. For cancellations and billing disputes, use the App Store/Google Play interfaces or help@grindr.com for web purchases.

FAQ

To cancel your Grindr subscription on iOS, open the Apple App Store, tap your profile icon, choose Subscriptions, select Grindr, and tap Cancel Subscription. Remember to keep proof of your cancellation.

After canceling your Grindr subscription, you will retain premium access until the end of the current billing cycle. Your account and profile data will remain intact unless you choose to delete them.

Refunds for Grindr subscriptions are generally not provided unless local law requires it. If you purchased directly from Grindr's website, you may be eligible for a pro-rata refund for unused time; contact help@grindr.com for assistance.

Yes, you can cancel your Grindr subscription through the web by signing into your account on the Grindr website and using the account dashboard. Make sure to keep proof of your cancellation.

If you encounter billing disputes with Grindr, you should first check your subscription details and contact Grindr support at help@grindr.com for assistance. If you purchased through the App Store or Google Play, you may need to follow their refund processes.