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I hereby notify you of my decision to terminate the contract relating to the Hinge service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hinge: Easy Method
What is Hinge
Overview
Hinge is a dating app designed to encourage meaningful connections via profile prompts and photos rather than endless swiping.
The app is free to use with optional paid subscriptions that add features like unlimited likes and visibility into who liked you.
Platform availability
Hinge is available on iOS and Android and can also be managed via the web for users who paid through Hinge directly.
Payment and subscription handling depends on whether you purchased via Apple, Google, or Hinge’s web/Stripe system.
How to cancel Hinge
Cancel via App Store (iOS)
- Open your iPhone Settings → tap your name → Subscriptions.
- Find Hinge and select Cancel Subscription. Deleting the app does not cancel the subscription.
Cancel via Google Play (Android)
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions.
- Select Hinge and choose Cancel subscription. Deleting the app does not cancel the subscription.
Cancel via Web / Hinge payment (Stripe)
- Sign in to the Hinge app or website → Account Settings → Manage Subscription and follow cancellation steps.
- Deleting your Hinge account will also cancel a web/Stripe subscription but forfeits any remaining benefits.
- If needed, you can request cancellation by mail (PO Box) or by emailing Hinge support; see Address section below.
What happens when you cancel
Access and features
After cancelling, you typically retain paid benefits until the end of the current billing period.
Once the period ends, premium features will be removed and your account will revert to the free tier.
Billing and renewal
- Cancellation stops future renewals but does not prorate past charges.
- For App Store or Google Play subscriptions, billing is controlled by Apple or Google respectively.
Account data
Cancelling a subscription does not automatically delete your Hinge account or data unless you also choose to delete the account.
Deleting your account will remove profile data and will cancel any Hinge/Stripe subscription, forfeiting remaining benefits.
Will I get a refund?
App Store and Google Play purchases
- Purchases made through Apple or Google must be refunded through Apple/Google; Hinge cannot issue those refunds directly.
- Contact Apple or Google support or use their refund request tools for these purchases.
Purchases via Hinge payment (Stripe)
- Most Hinge/Stripe purchases are final and non‑refundable, though exceptions can apply (for example, in limited timeframes such as 14 days in some cases).
- Virtual items like Roses or Boosts are generally non‑refundable.
Exceptions and steps
Exceptions depend on Hinge’s terms and applicable consumer law; always keep receipts and timestamps for any refund request.
If you believe you qualify for a refund, contact Hinge support and, where relevant, request relief through Apple or Google.
Hinge plans and pricing
Standard pricing summary
Below are representative monthly prices as listed in the iOS App Store Singapore. Local offers or non‑Apple payment methods may differ.
| Plan | Price | Period | Features |
|---|---|---|---|
| Hinge Subscription (likely Hinge+ standard) | S$19.98 | Monthly | Access to full features such as unlimited likes, see everyone who likes you |
| Hinge+ Subscription (another option) | S$29.98 | Monthly | Premium upgrades (enhanced features) |
| HingeX Subscription (premium tier) | S$34.98 | Monthly | All Hinge+ features plus priority placement, enhanced recommendations |
Notes on pricing
These prices reflect in‑app purchase rates via Apple in Singapore and may change.
Promotions, regional offers, or direct web purchases may show different pricing.
Your consumer rights in Singapore
General position
Hinge’s stated policy is that purchases are generally non‑refundable except when required by applicable law or platform rules.
App Store and Google Play purchases are subject to Apple and Google refund policies, not Hinge’s.
Singapore specifics
Singapore does not generally guarantee a cooling‑off period for digital subscription services in the same way as some jurisdictions do for physical goods.
If you believe local consumer law applies, keep all records and consider contacting local consumer protection authorities or seeking advice on your rights.
How to assert rights
- Provide proof of purchase, subscription details, and a clear explanation when contacting Hinge or platform support.
- If purchased via Apple/Google, begin with their refund process before contacting Hinge for issues they can address directly.
Customer experiences
Positive feedback
- Many users find Hinge’s profile prompts and layout foster better conversations than simple swipe apps.
- The Preferred Member plan is often described as affordable, with the ability to cancel anytime and retain benefits until billing ends.
Negative feedback
- Frequent complaints include account bans without clear explanation or a workable appeal process.
- There are widespread reports of fake profiles, bots, and variable match quality.
- Customers often report frustration when seeking refunds directly from Hinge, particularly for non‑Apple/Google purchases.
Documentation checklist
What to gather before contacting support
- Order receipt or screenshot from Apple/Google or Hinge/Stripe showing the purchase.
- Account email address and username associated with Hinge.
- Dates of purchase, billing period, and screenshots showing subscription status.
Additional useful items
- Any cancellation confirmation emails or screenshots of the subscription page showing “Manage Subscription.”
- Evidence of problematic issues (e.g., screenshots of suspected fake profiles) if requesting a dispute or refund.
Common mistakes
Deleting the app thinking it cancels
Many users mistakenly delete the Hinge app, believing the subscription is cancelled.
Deleting the app does not stop billing through Apple or Google - cancel via the platform subscriptions page instead.
Contacting the wrong support channel
Requesting refunds from Hinge for Apple/Google purchases can waste time; Apple or Google must process those refunds.
Similarly, asking the app store to cancel a web/Stripe subscription will not work - manage web subscriptions through Hinge account settings.
Comparative recap
Quick comparison
| Method | Who to cancel with | Refunds handled by | Notes |
|---|---|---|---|
| App Store (iOS) | Apple (Subscriptions in iPhone Settings) | Apple | Delete app ≠ cancel; request refunds from Apple support |
| Google Play (Android) | Google Play (Subscriptions) | Delete app ≠ cancel; use Google Play refund tools | |
| Web / Hinge payment (Stripe) | Hinge account settings or Hinge support | Hinge (Stripe) - generally non‑refundable with exceptions | Deleting account cancels subscription but forfeits benefits |
Takeaway
Always cancel with the platform you used to purchase to stop renewals and follow that platform’s refund procedure where applicable.
Keep clear records and screenshots to support any refund or dispute claim.
After cancelling
What to do next
- Verify cancellation via the platform’s subscription page and keep confirmation screenshots.
- Monitor your bank or card statements for any unexpected charges after cancellation.
Useful resources
- Hinge on the App Store (Singapore)
- Guide to Hinge refunds
- Cancellation walkthrough
- User reviews and experiences
Address
Mailing address for cancellations
Hinge, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA.
Email and support notes
You may also request cancellation or support via Hinge’s support email: hello@hinge.co.
Always include your account email, receipt, and clear cancellation request text when contacting support by mail or email.