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Lovestrive

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Lovestrive Subscription | Postclic
Lovestrive
help@lovestrive.com
Cancellation of Lovestrive contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lovestrive service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lovestrive
help@lovestrive.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lovestrive. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lovestrive: Easy Method

What is Lovestrive

Service overview

Lovestrive is a dating service that offers quizzes and personalised matching to help singles seeking meaningful relationships.

The platform operates on a subscription model and is accessed via mobile apps and direct web sign-up.

How it is delivered

Lovestrive is distributed through app stores (Apple App Store and Google Play) and directly via its website or app.

Billing can occur through the platform provider (Apple or Google) or directly by Lovestrive depending on how you subscribed.

How to cancel Lovestrive

Cancel via App Store (Apple)

  • Open Settings → Apple ID → Subscriptions → find Lovestrive → tap Cancel Subscription.
  • Ensure you see a cancellation confirmation in the Subscriptions list; keep a screenshot for your records.

Cancel via Google Play

  • Open Google Play Store → profile icon → Payments & Subscriptions → Subscriptions → Lovestrive → tap Cancel subscription.
  • Confirm cancellation in the Play Store and save any confirmation emails or screenshots.

Cancel via Web / App (direct)

  • Direct cancellation is often reported as difficult or non-functional; first try account settings or subscription section in the website/app.
  • If in-app/web cancellation fails, send written cancellation by registered postal mail to Lovestrive’s US address (see Address section) and keep proof of posting.

What happens when you cancel

Access after cancellation

Cancelling typically stops future renewals but usually preserves access to paid features until the end of the current billing period.

Check the subscription page in your App Store or Google Play account for the actual end date.

Billing and renewal

After cancellation you should not be charged again; verify by checking your bank or card statement after the billing date.

If you see unexpected charges, contact the platform (Apple/Google) or your card issuer immediately.

Account data

Cancellation does not necessarily remove your account or personal data. Check account settings for deletion options.

If you need account deletion, request it via the app/website or in your written cancellation message.

Will I get a refund?

General policy

There is no clearly published 14-day statutory “right of withdrawal” on Lovestrive’s site; refunds are handled case-by-case.

Users must generally rely on the refund policies of the platform used to purchase the subscription (Apple or Google Play).

Platform-specific refund routes

  • Apple purchases: use Apple’s "Report a Problem" process to request a refund.
  • Google Play purchases: cancel first, then use Google Play’s refund flow to request a refund.
  • Direct billing: contact Lovestrive support (recommendation: email help@lovestrive.com) with order details and dates.

Exceptions and practical tips

Refunds are not guaranteed; they are assessed individually by the platform or Lovestrive support.

If you cannot get a refund, consider contacting your bank or card issuer to dispute unauthorised charges as a last resort.

Lovestrive plans and pricing

Where to check pricing

Pricing and current plan options can change. Always check Lovestrive’s official site or the app store listing for up-to-date details.

Do not rely on third-party quotes

Do not rely on quoted prices in reviews or ads; use the official purchase flow for accurate pricing and billing terms.

Your consumer rights in Singapore

Relevant legal framework

Singapore consumers may rely on consumer protections such as the Consumer Protection (Fair Trading) Act for unfair trading practices.

There is no published 14-day cooling-off right for Lovestrive; platform policies and Singapore consumer law are your remedies.

Practical steps in Singapore

  • Document all transactions, communications, and attempts to cancel.
  • Contact the platform (Apple/Google) first for refunds, then pursue local consumer channels if unresolved.

Customer experiences

Positive feedback

Many users say the quiz questions are engaging and helpful for self-reflection and relationship insight.

Some reviewers report meaningful results that improved understanding and communication in relationships.

Negative feedback

Common complaints include difficulty cancelling, broken website links, and unexpected recurring charges after trial or small initial fees.

Reviews on third-party sites note reports of misleading pricing and automatic subscription upgrades hidden in terms.

Documentation checklist

Essential items to collect

  • Subscription receipt or App Store/Google Play purchase confirmation (screenshot or email).
  • Order date, subscription ID (if available) and the account email used to register.
  • Bank or card statements showing the charge(s) and any screenshots of the subscription page.

Proof of cancellation attempts

  • Screenshots of cancellation steps or errors on the website/app.
  • Registered-post proof or postal tracking number if you send a written cancellation by mail.
  • Copies of emails or messages sent to support (including dates and times).

Common mistakes

Example: Cancelling the wrong place

A common error is cancelling within the Lovestrive website but forgetting to cancel the subscription via Apple or Google Play.

Always check the subscription provider that billed you and cancel there as well.

Example: No proof kept

Users often fail to save confirmation emails, screenshots, or posted-mail receipts, which weakens refund or dispute claims.

Save all communications, dates, and transaction records immediately after you cancel or request support.

Comparative recap

Quick comparison

Platform Details Cancellation method Refund notes
App Store (Apple) - Settings → Apple ID → Subscriptions → find Lovestrive → Cancel Subscription Request refunds via Apple "Report a Problem"; Apple handles refund decisions.
Google Play - Google Play Store → profile → Payments & Subscriptions → Subscriptions → Lovestrive → Cancel Cancel first, then use Google Play refund flow; refunds are managed by Google.
Web / App (direct) - Attempt account settings; if non-functional send written cancellation by registered postal mail to US address No clear published refund policy; contact support (email help@lovestrive.com) and provide documentation.

After cancelling

Monitor statements and confirmations

Check your bank or card statements for the next billing cycle to ensure no further charges occur.

Keep any cancellation confirmations, emails, or screenshots for at least six months after cancellation.

Where to read reviews and next steps

For other users’ experiences, see Lovestrive reviews on Trustpilot:

Lovestrive reviews on Trustpilot

If you have unresolved billing issues after following platform routes, consider contacting your card issuer or Singapore consumer protection channels.

Address

Company mailing address

Send written cancellations by registered postal mail to the company address:

500 Yale Ave N, Seattle, Washington, 98109 US

Support contact note

For direct-billed subscriptions, it is recommended to include order details and dates in your message to help@lovestrive.com when requesting refunds or account changes.

Keep copies of any sent messages and postal receipts as evidence of your request.

FAQ

To cancel your Lovestrive subscription via the App Store, go to Settings, tap on your Apple ID, select Subscriptions, find Lovestrive, and tap Cancel Subscription. Make sure to keep a screenshot of the cancellation confirmation for your records.

To cancel your Lovestrive subscription on Google Play, open the Google Play Store, tap your profile icon, select Payments & Subscriptions, find Lovestrive, and tap Cancel Subscription. Save any confirmation emails or screenshots as proof.

You can attempt to cancel your Lovestrive subscription directly through the app or website by accessing your account settings. If this method fails, send a written cancellation request via registered postal mail to Lovestrive’s US address and keep proof of posting.

After canceling your Lovestrive subscription, you will typically retain access to paid features until the end of your current billing period. Check your subscription page in your App Store or Google Play account for the exact end date.

Refunds for Lovestrive subscriptions are not guaranteed and are handled on a case-by-case basis. If you purchased through Apple, use their 'Report a Problem' process to request a refund, or if through Google Play, cancel first and then follow their refund process.