Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel MATCH
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Match service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Match: Easy Method
What is Match
Service overview
Match is a subscription-based dating service that connects singles through profiles, search filters and matchmaking algorithms. It offers paid features such as boosts and visibility tools to increase matches.
How it is offered
Match operates via web subscriptions and mobile apps (iOS and Android), with purchases made either directly on the website or through the App Store / Google Play in-app systems. Billing and support paths differ by purchase channel.
How to cancel Match
Cancel on the web (direct/website purchases)
- Log into your Match account on the website.
- Go to Settings → Manage Subscription and select Cancel to turn off auto-renewal.
- You will retain paid access until the end of your current billing term after cancellation.
Cancel on iOS (App Store purchases)
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Tap Subscriptions, find Match, then choose Cancel Subscription to stop renewals.
- Apple handles billing and refunds for App Store purchases; contact Apple for refund requests.
Cancel on Android (Google Play purchases)
- Open the Google Play app and tap Menu → My apps & subscriptions.
- Select Match, then tap Cancel subscription to stop future charges.
- Google Play manages refunds for purchases made through its platform; contact Google for refund queries.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, auto-renewal is turned off but access to paid features typically continues until the end of the current billing period.
Billing and renewal
No further automatic charges should occur after cancellation. For app-store purchases, charges are controlled by Apple or Google and will reflect the store’s subscription period rules.
Account and data
Your profile, messages and account data generally remain unless you delete your account. Cancelling a subscription does not automatically delete your Match account.
Will I get a refund?
General refund policy
Match’s standard policy treats subscriptions and virtual items (Boosts, SuperLikes, Private Mode) as non-refundable; purchases are final unless local law requires otherwise.
Platform-specific and regional exceptions
- Purchases made via the App Store or Google Play are subject to Apple’s or Google’s refund policies; Match cannot process those refunds directly.
- Certain regions may have special rights (for example, a 14-day cooling-off right for first-time website subscriptions in some jurisdictions); these are exceptions and handled case-by-case.
- Informal reports note a short full-refund window for some new purchases and promotional guarantees, but these are promotional and not core policy.
Match plans and pricing
Pricing summary
The table below lists in-app prices observed for Singapore. Exact plan names and billing intervals are not always labelled in the App Store listing.
Notes on listed prices
Prices reflect in-app offerings and packs available in Singapore. Some entries show “Unknown” where duration or exact plan type was not specified in source data.
| Plan | Price | Period | Features |
|---|---|---|---|
| Match (various bundles via iOS in-app purchase) | S$51.98 | Unknown | Not specified in listing |
| Match (large bundle) | S$168.98 | Unknown | Not specified |
| Match | S$108.98 | Unknown | Not specified |
| Match | S$31.98 | Unknown | Not specified |
| Match | S$10.98 | Unknown | Not specified |
| Match | S$49.98 | Unknown | Not specified |
| Match | S$22.98 | Unknown | Not specified |
| 1 Top Spot boost | S$3.98 | Per use | Boost profile visibility |
| Top Spot 5-Pack | S$17.98 | Pack of 5 uses | Boost profile visibility |
| Top Spot 10-Pack | S$29.98 | Pack of 10 uses | Boost profile visibility |
Your consumer rights in Singapore
Local rights overview
Singapore consumer protection does not generally create a statutory cooling-off right for digital subscription services bought online or via app stores. Platform purchases are usually governed by the store’s policies.
When law may override terms
- Match’s global Terms of Use usually exclude refunds and renewals unless local law mandates otherwise.
- If local regulation creates specific rights, those rights take precedence over standard platform terms.
- For App Store/Google Play purchases, contact Apple or Google for refund disputes in Singapore.
Customer experiences
Positive feedback
- Users report useful features such as search filters, Daily Matches, Reverse Match and a profile builder.
- Some subscriptions include promotional guarantees (for example, extended months) when qualifying conditions are met.
Common complaints
- Reports of fake profiles, bots and scammers that undermine authenticity and satisfaction.
- Difficulty cancelling or stopping renewals is frequently cited, along with frustrating refund interactions and occasional account restrictions.
Documentation checklist
What to gather before you contact support
- Account email and username used on Match.
- Purchase receipts or invoices (website receipts or App Store / Google Play receipts).
- Dates of charge(s) and screenshots showing the subscription status or charges.
Where to find receipts and records
- App Store receipts: check your Apple purchase history in your Apple ID account.
- Google Play receipts: check your Google account’s order history.
- Website receipts: look for confirmation emails from Match or account billing pages on the Match website.
Common mistakes
Cancellation mistakes
Assuming deleting the app cancels a subscription is a common error; you must cancel via the website, App Store or Google Play depending on where you bought the plan.
Another frequent mistake is not verifying the cancellation confirmation; always keep a screenshot or confirmation message for records.
Refund mistakes
Users sometimes contact Match for refunds on App Store/Google Play purchases; those refunds must be requested from Apple or Google instead.
Expecting refunds for renewals or consumable virtual items is often unsuccessful unless a specific legal exception or promotion applies.
Comparative recap
Quick channel comparison
The table below summarizes how cancellation and refunds differ by purchase channel and who to contact for problems.
How to interpret
Use this as a quick reference. For refunds of app-store purchases, contact the store. For website subscriptions, contact Match support with receipts.
| Method | How to cancel | Refund handling | Period |
|---|---|---|---|
| Web (website) | Account Settings → Manage Subscription → Cancel | Handled by Match; generally no refunds except where law requires | Depends on plan |
| iOS (App Store) | App Store → Profile → Subscriptions → Match → Cancel | Refunds handled by Apple per Apple policy | Depends on App Store billing |
| Android (Google Play) | Google Play app → Menu → My apps & subscriptions → Match → Cancel | Refunds handled by Google Play per Google policy | Depends on Play billing |
After cancelling
Next steps to take
- Keep a copy of your cancellation confirmation and final billing statement for records.
- Verify that auto-renewal is disabled in the same store/account where you originally purchased the subscription.
Where to get help and resources
- For App Store purchases and issues: see the Match app listing in the Singapore App Store - Match on the App Store (SG).
- For step-by-step cancellation assistance and community tips, see guides such as Postclic’s Match cancellation guide and a practical overview at JustCancel.
- Independent reviews and user experiences are summarized at DatingScout Singapore.
Address
For dispute correspondence
MatchMi, Attn: Dispute Manager
201 Henderson Road, #06‑26 Apex @ Henderson, Singapore 159545
For general mail
Use the same postal address above for any formal correspondence per Match’s Terms of Service.