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Cancel MEETVILLE
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I hereby notify you of my decision to terminate the contract relating to the Meetville service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Meetville: Easy Method
What is Meetville
Service overview
Meetville is a dating platform that connects users through profiles, matching algorithms and chat features. It is positioned as a service to help people find relationships and local matches.
Where information comes from
This guide summarises cancellation, refund and user feedback information collected from available verified sources. It focuses on steps and rights for users in Singapore.
How to cancel Meetville
Cancel via Meetville website (recommended)
- Sign in to your account on the Meetville website.
- Go to Account Settings → Subscriptions/Billing → Cancel Subscription.
- Alternatively, send an email requesting cancellation to support@meetvillemail.com or support@meetville.com.
- Keep a copy of cancellation confirmation and the date you requested cancellation.
Cancel via mobile app stores
- iOS (App Store): Open Settings → [Your Name] → Subscriptions → Meetville → Cancel Subscription and follow prompts.
- Android (Google Play): Open Google Play Store → Profile icon → Payments & Subscriptions → Subscriptions → Meetville → Cancel Subscription.
- Always cancel within the same store where you originally subscribed to stop auto-renewal.
What happens when you cancel
Access and billing
After cancellation, the subscription typically remains active until the end of the current paid period.
Auto-renewal should stop at the next billing date, but you keep access until the period expires.
Account deletion vs subscription cancel
Deleting your Meetville account does not automatically cancel a paid subscription or stop autorenewal.
To stop charges, cancel the subscription in Account Settings or via the App Store/Google Play subscription settings.
Will I get a refund?
Official refund position
Meetville’s available policies indicate that refunds for unused subscription time are generally not provided.
The service states you retain access until the end of the billing period but are not refunded for unused time.
Exceptions and next steps
- Refunds are generally not provided, including after termination for rule violations.
- If you believe you were charged in error or experienced continued charges after cancellation, consider contacting your payment provider or bank for a chargeback.
- Keep all correspondence and payment records if you escalate the case.
Meetville plans and pricing
Available pricing information
No official Singapore-dollar subscription rates for Meetville were found in the verified data.
The only verified pricing item relates to in-app credit packs for a different "Meets®" app and may not apply to Meetville subscriptions.
| Plan | Price | Period | Features |
|---|---|---|---|
| In-app Credit Packs (Meets® app) | S$2.98 - 149.98 | One-time purchase | Credits/Tickets for in-app usage |
Your consumer rights in Singapore
Key legal principles
Singapore consumer protection (e.g., Consumer Protection (Fair Trading) Act) expects clear disclosure of auto-renewal, cancellation and refund terms for digital services.
Terms that are unclear or misleading may raise issues under fair trading rules.
How to escalate problems
- If cancellation or refund requests fail, contact your card issuer to dispute charges (chargeback) and keep records.
- Consider contacting the Consumers Association of Singapore (CASE) for guidance on consumer disputes.
Customer experiences
Reported positive points
Some users report receiving initial likes or messages before purchasing, which can appear encouraging to free users.
Positive experiences are less commonly reported in verified feedback but do exist.
Reported negative points
- Many users complain of fake profiles or bot-generated interactions that appear to encourage subscriptions.
- Reports describe messages stopping after payment, continued charges after cancellation or account deletion, and difficult cancellation processes.
Documentation checklist
Documents to collect before cancelling
- Account username or email used to register the service.
- Subscription receipts, credit-card statements or App Store / Google Play receipts showing charges.
- Copies of cancellation confirmation emails or screenshots showing cancellation steps taken.
Documents to collect if you escalate
- All correspondence with Meetville support (emails and dates).
- Evidence of continued billing after cancellation (bank statements).
- Any app-store subscription records if subscribed via iOS or Android.
Common mistakes
Assuming account deletion stops billing
Example: Some users delete their profile but forget to cancel the subscription in Account Settings or via the app store.
Result: Charges may continue because deletion does not stop autorenewal.
Not keeping cancellation proof
Example: Not saving a cancellation confirmation or email can make disputes harder to resolve.
Tip: Always save screenshots, emails and the date/time you cancelled.
Comparative recap
At-a-glance comparison
The table below summarises cancellation routes, refund likelihood and post-cancellation access for each platform based on verified information.
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Web / Meetville website | Account Settings → Subscriptions/Billing → Cancel or email support@meetvillemail.com | No refund for unused time (generally) | Access remains until end of current payment period |
| iOS (App Store) | iPhone/iPad Settings → [Your Name] → Subscriptions → Meetville → Cancel | No refund for unused time (generally) | Access remains until end of current payment period |
| Android (Google Play) | Google Play → Profile → Payments & Subscriptions → Subscriptions → Meetville → Cancel | No refund for unused time (generally) | Access remains until end of current payment period |
After cancelling
Follow-up steps
- Save cancellation confirmations and check your next bank or card statement to ensure renewals stopped.
- If charges continue after cancellation, contact your payment provider promptly to dispute the charge.
Useful links
Address
Registered contact address
Suite 4027, Mitchell House, 5 Mitchell Street, Edinburgh, EH6 7BD, Scotland
Support emails
- support@meetvillemail.com
- support@meetville.com