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Cancel PERK COFFEE
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I hereby notify you of my decision to terminate the contract relating to the Perk Coffee service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Perk Coffee: Easy Method
What is Perk Coffee
Overview
Perk Coffee is a Singapore-based service that curates coffee selections and offers regular delivery and tasting options for customers. It operates a mix of one-off purchases and recurring "Auto-Ship" subscription plans.
Key offer types
The service includes single-purchase packs (solo and taster packs) and a monthly subscription option for recurring deliveries. Perk has also run free-trial promotions that enroll winners into a delivery plan unless cancelled.
How to cancel Perk Coffee
Cancel Auto-Ship (Perk N Pour Coffee)
- Sign in to your Perk N Pour account dashboard.
- Find the Auto-Ship or subscription section and select the active order.
- Cancel at least 1 day before the next scheduled shipment; orders cannot be cancelled after they are processed.
See the Auto-Ship policy for details: Perk N Pour - Auto-Ship policy.
Cancel a free-trial enrolment or other subscriptions
- If you received Perk’s free-trial (Singapore promotion), you can cancel anytime; free beans do not prevent cancellation.
- Check the account dashboard or the email confirmation you received from the promotion for account links or cancellation options.
General note: App Store and Google Play subscriptions commonly require cancellation through the platform (Apple/Google), though Perk does not explicitly confirm platform-specific steps.
Background on a recent free-trial promotion: Perk Coffee free-trial (SG promotion).
What happens when you cancel
Access and deliveries
When you cancel an Auto-Ship plan before the processing cutoff, future scheduled shipments stop and no further charges should occur. If an order has already been processed or shipped, cancellation will not stop that shipment.
Account and data
Cancelling a subscription typically preserves your account so you can resubscribe later, but remove any payment method or saved preferences if you do not want the account to remain active.
Will I get a refund?
General purchases (one-off orders)
Perk accepts returns/exchanges for damaged or wrong items if contacted within the stated window; items should be in original packaging. The company’s policies set these timeframes.
Auto-Ship / subscription refunds and exceptions
- Auto-Ship orders are generally non-refundable once shipped.
- If a delivered item is damaged or incorrect, contact support promptly - Perk N Pour specifies contacting within 7 days of delivery for resolution.
There is no mention in Perk’s published terms of a statutory 14-day cooling-off right in Singapore; refunds are company-based and conditional.
Perk Coffee plans and pricing
Table overview
The table below lists Perk’s main plan types and the pricing information available for Singapore.
Notes
Prices are sourced from Perk’s Singapore listings and reflect starting prices and core features. Delivery is noted as free on Perk’s site for coffee purchases.
| Plan | Price | Period | Features |
|---|---|---|---|
| Solo Pack (250g wholebean/ground or drip bags) | From S$19.90 | One-off | Single coffee type, 250g or equivalent drip bags, hand-roasted to order, free delivery |
| Duo Taster Pack (2 x 125g or 2 x 5 drip bags) | From S$18.90 | One-off | Two different coffees per pack, smaller portions, hand-roasted |
| Taster Pack Trio (Single Origin, 3 x 80g or drip bags) | From S$26.00 | One-off | Sample three different single-origin coffees in smaller format |
| Monthly Coffee Subscription (Perk Mobile Coffee Bar) | From S$19.50 per month | Monthly | Select amounts of your favourite coffee delivered monthly |
Your consumer rights in Singapore
Statutory rights
Singapore law does not automatically grant a 14-day “cooling-off” or automatic withdrawal right for online food or coffee purchases in the way some other jurisdictions do.
Practical rights and remedies
- Refunds and exchanges for Perk are governed by the company’s own policy, not a statutory automatic right.
- If goods arrive damaged or incorrect, report promptly and keep evidence to support a claim.
Customer experiences
Positive feedback
Some customers have praised Perk as affordable and useful during lockdowns, and note features such as an "Explorer Mode" that can send two different blends for variety.
Negative feedback
Other customers found the roast or quality unimpressive and cancelled after one month. Experiences vary by taste and expectation.
Documentation checklist
Essential items to gather
- Order number and date of purchase or delivery.
- Account email or username used to subscribe.
- Photos of damaged or incorrect items, and packaging where relevant.
Optional but helpful items
- Payment receipt or bank/credit card transaction reference.
- Any email confirmations or promotional messages tied to the free-trial offer.
Common mistakes
Missing the cancellation window
A frequent error is attempting to cancel after the order has been processed. Perk N Pour requires cancellation at least 1 day before the next shipment processing time.
Not keeping proof
Failing to record order numbers, delivery photos, or communication makes it harder to claim refunds for damaged or incorrect items. Always keep a copy of emails and receipts.
Comparative recap
Quick comparison
The table below recaps key differences between one-off purchases and the Auto-Ship subscription in simple terms to help decide which to choose.
Decision pointers
Use the table to match your priorities: flexibility, price, and refund expectations.
| Feature | One-off purchase | Auto-Ship / Subscription |
|---|---|---|
| Typical starting price | From S$18.90 - S$26.00 (taster/solo packs) | From S$19.50 per month |
| Commitment | No ongoing commitment | Ongoing until cancelled; must cancel before processing deadline |
| Refundability | Returns/exchanges for damage may be accepted (company policy) | Non-refundable once shipped; damaged/incorrect items require contact within 7 days |
| How to cancel | Via order support channels or account links | Cancel in account dashboard at least 1 day before the next shipment |
After cancelling
What to monitor
Confirm you receive an email or dashboard confirmation showing the subscription is cancelled. Check your bank or card statements for any unexpected charges after cancellation.
Helpful links
- Perk N Pour - Auto-Ship policy
- Perk Coffee free-trial (SG promotion)
- Overview of Singapore coffee online shops
Address
Perk Coffee (contact location)
1919 1st Street
Notes about contacting
Use your Perk account dashboard or the contact options provided in order confirmation emails for fastest response. Keep order details handy when making enquiries.