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I hereby notify you of my decision to terminate the contract relating to the Sugarbook service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sugarbook: Easy Method
What is Sugarbook
Service overview
Sugarbook is a subscription-based dating platform that connects users seeking “sugar” arrangements, allowing profile browsing, messaging and membership features to enhance visibility and contact options.
The service operates via its website and mobile apps; premium features require paid membership. Membership rules and billing terms are set out on the site and help pages.
Where to find official information
Official terms, membership rules and the help/FAQ are published on Sugarbook’s website and FAQ pages.
Refer to Sugarbook’s Terms and FAQ for the definitive statements about cancellation, billing and refunds.
How to cancel Sugarbook
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Go to Account → Subscriptions → select "Sugarbook" → Cancel subscription.
- Turn off auto-renewal at least 24 hours before the end of the current period to avoid a charge.
- Deleting the app or deactivating your Sugarbook account does not stop Google Play charges.
Cancel via Website (Credit card / web payments)
- Payments made on the Sugarbook website are final; Sugarbook requires you to contact support on the website to request cancellation.
- Auto-renewal must be cancelled at least one week before renewal to avoid the next charge.
- There is no automated “refund” processing on the web payment path; follow the site support flow to stop future billing.
Cancel via Apple App Store (iOS)
- Manage iOS subscriptions in your Apple ID → Subscriptions in the App Store; select Sugarbook and turn off auto-renewal.
- Sugarbook does not provide separate step-by-step iOS cancellation instructions on its site; standard App Store subscription management applies.
- As with other platforms, turn off auto-renewal before the renewal window to avoid being charged for the next period.
What happens when you cancel
Access and membership period
When you cancel auto-renewal, your paid access typically continues until the end of the current billing period.
You retain premium features for the remainder of the paid period; access ends when that period expires.
Billing and renewals
Cancelling within the platform stops future auto-renewals but does not retroactively refund prior charges.
If you miss the platform-specific cancellation window you may be charged for the next period despite later deactivation.
Account data
Canceling a subscription is not the same as deleting account data; review Sugarbook’s terms or contact support if you want account removal.
Keep screenshots or exported records of communications and receipts for your records after cancellation.
Will I get a refund?
Official refund policy
Sugarbook states a strict no-refund policy: neither full nor partial refunds are offered for memberships or renewals.
All payments through the site are considered final according to the Terms and Fees pages.
Exceptions and dispute routes
- There are no advertised cooling-off or statutory refund periods on Sugarbook’s pages.
- If you believe you were wrongly charged, you can contact the platform (Google/Apple) or your card issuer to dispute a charge after attempting to resolve it with Sugarbook support.
Sugarbook plans and pricing
Pricing summary
Prices below are the Singapore Dollar equivalents as provided; actual billing may vary by card provider or platform FX rates.
Plans include the same premium feature set; longer commitments reduce the effective monthly cost.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1-Month | S$97.13 | Monthly | All premium features (unlimited messaging, advanced search, read receipts, profile visibility controls, coins included) |
| 3-Month | S$75.53 per month | Monthly (billed 3-month total S$101.93) | Same premium features |
| 6-Month | S$53.93 per month | Monthly (billed 6-month total S$323.58) | Same premium features; most cost-effective |
Your consumer rights in Singapore
Cooling-off and withdrawal
Many digital services may offer a statutory cooling-off period in some jurisdictions, but Sugarbook’s public terms do not advertise any 14-day cooling-off or right of withdrawal.
Users should not assume a cooling-off period applies; check bank/card protections or platform policies (Google/Apple) if needed.
Consumer Protection considerations
Repeated reports of cancellation difficulty and lack of refunds could raise concerns under the Consumer Protection (Fair Trading) Act if terms are unfair or not adequately disclosed.
If you believe terms are misleading or unfair, you can seek advice from local consumer protection agencies or legal counsel for next steps.
Customer experiences
Positive reports
Some users report quick message volume after verification and meaningful interactions and dates following premium verification.
Others note the verification process helps reduce fake profiles and improves match quality.
Negative reports
Many reviews describe difficulty cancelling subscriptions, confusing cancellation routes and slow or unhelpful support responses.
Users also report verification failures after payment, continued renewals after deactivation, and disputes over promotional pricing.
Documentation checklist
What to gather before you cancel
- Receipt or payment confirmation showing merchant descriptor and date.
- Account email/username and subscription type (1‑month/3‑month/6‑month).
- Screenshots of subscription screens (Google Play/Apple/Website) showing active auto-renewal.
- Copies of any support messages and confirmation of cancellation requests.
What to keep after cancelling
- Final cancellation confirmation or screenshot from the platform.
- Bank or card statement entries for the charge(s).
- Any reference numbers given by Sugarbook support or the app stores.
Common mistakes
Deleting the app instead of cancelling
Many users assume removing the app cancels billing; it does not. Platform subscriptions continue until auto-renewal is turned off via the App Store or Google Play or the website support flow.
Missing the platform-specific cancellation window
Failing to cancel within the required window (e.g., 24 hours for Google Play, one week for web payments) often results in an unexpected renewal charge.
Always check the exact deadline for your payment method and cancel early to avoid accidental renewals.
Comparative recap
Quick comparison
The table below summarizes cancellation method, refund stance and recommended immediate action per channel.
| Channel | How to cancel | Refunds | Recommended action |
|---|---|---|---|
| Google Play (Android) | Google Play Store → Account → Subscriptions → Sugarbook | No refunds; disable auto-renewal at least 24 hours before period end | Turn off auto-renewal in Play and keep screenshots of cancellation |
| Website (Credit card / web) | Contact Sugarbook support via the website to cancel auto-renewal | Payments considered final; Sugarbook states no refunds | Request cancellation one week before renewal and keep support proof |
| iOS (App Store) | Manage via Apple ID → Subscriptions in the App Store | No refund policy stated by Sugarbook; Apple may have separate rules | Turn off auto-renewal in App Store and retain screenshots |
After cancelling
Confirm and monitor
After you cancel, confirm the change in the relevant platform (Google Play, Apple ID, or Sugarbook account/support reply).
Monitor your bank or card statement for the next billing date to ensure no unexpected charges occur.
Where to get help
- Review Sugarbook’s FAQ for guidance: Sugarbook FAQ.
- Check the official Terms & Fees for membership and billing rules: Sugarbook Terms.
- If charged after confirmed cancellation, contact your card issuer or the app store (Google/Apple) to pursue a billing dispute.
Address
Corporate address
22 Arch. Makariou III Avenue, Makaria Centre, 4th Floor, Office 403, Larnaca 6016, Cyprus.
Support contact route
Use the website support/contact flow for cancellations and account requests; see the Terms and FAQ pages linked above for official procedures.